Inspectors were great, friendly, and very knowledgable. Was to receive follow up afterwards from office to pay bill and order a part needed after they researched it. Unfortunately I heard nothing from the office and the next correspondence I receive is a bill with late fees for invoice. Really dropped ball on follow up and correspondence.
Rob M.
Classificação do local: 5 Washington, DC
They kept my Regency gas stove insert running even though it is over 20 years old! We have an old wooden cottage in central PA. The fireplace insert is in a huge stone fireplace and it puts out enough hot air to keep the whole place toasty. The old gas fireplace stove had been running sporadically. Mike came out to do a regular cleaning/service/safety check. He took the whole stove apart, cleaned all the parts and put em back together. This took over 2 hours and was included in the basic annual service charge. He even vacuumed the exterior of the fireplace, stove and hearth — that really please my wife. The company is straightforward and Mike has to be the best chiminey sweep ever. Thanks for taking the time to do a thorough job. TIP: They work Saturdays!
Laura B.
Classificação do local: 4 Mechanicsburg, PA
Friendly and knowledgeable staff. The appointment was easy to make. I appreciated the tech taking photos of my chimney to show me what shape it was in. I will continue to do business with this company.