I was looking for a specific pair of Chippewa engineer boots which they did not have in stock, so they gave me a similar pair for sizing. Although owner Sheldon said it could take two weeks, my boots arrived in less than a week. During both my visits there he was very helpful and pleasant to work with, plus he gave valuable advice that comes with years in the business. You can’t beat great customer service from a local store. The price was way below the cheapest I found online too. Without a doubt I would recommend this place!