New Carrollton Metro Station

This is a good station and a great location. In fact, when I was a teenager, I lived walking distance from this station, which was very convenient. Several years ago, I caught the Greyhound to Atlantic City from this station; I was able to purchase my ticket from the ticket booth, which was about $ 40. As a matter of fact, my ticket included a voucher for a free meal and tokens to gamble with while in Atlantic City. In addition to the metro trains and buses, this station also has the Marc train, which can connect riders to Baltimore and the Amtrak train, which I used often traveling to and from North Carolina.

Bottom Line: A Metro Station serving the Orange line that travels to Vienna, VA via the National Mall.
For those living in Anne Arundel County and even parts of Prince George’s County, the New Carrollton Metro Station is one of the easiest ways to get into DC. The Metro Station itself is super basic with no frills. New Carrolton, which is the northern terminus for the Orange Line, is above ground but the platform is covered. Parking consists of a covered garage and several open lots. For short term parking, there are a few meters otherwise its $ 5.10 to park on a weekday with a SmarTrip Metro card.
Not only can you jump on the Metro here, but you can also embark on the MARC train and Amtrak. For example, if you are needing to go to Union Station or a destination on the Red Line, it might be easier to take the MARC train from here.

If you have to take Metro this is a good Station to park at and use. There is a Amtrak Station located here as well (safe place to use restroom). Garage is well lit and I have always felt safe using it no matter how late/​early in the day it was. Price to park is reasonable and is well worth not having to drive into the city. During my last visit I had questions about my Metro card and a friendly employee assisted me. If you are a novice Metro user, like myself, check out the website for routes and various lines.

I have a ton of appreciation for New Carrollton Metro Station. For one, it’s only about a 15 minutes of a drive from downtown College Park. And it services UMD Shuttle, Metro, Amtrak, Marc, and Grey Hound. What’s not to like? Plus, I’ve never had to experience a long wait for Über/​Lyft, getting a ride out of the station.

NEw Carrollton is convenient to the highway. It can be crowded and yes the employees I have noticed can be rude at times, but I feel they must have to deal with some seedy people. The restroom is always trashed and rather disgusting and not for Metro customers.
Plenty of parking though and it’s well lit

Park across the street for $ 4 all day.
This is a pretty good metro station in that I’ve never felt particularly unsafe while I’ve been here. The attendants near the metro card machines have been very helpful in the past. I have a metro card to go to and from work that is automatically filled each month however I was unsure how to get my entire family to the smithsonian and back during the weekend and the attendant helped us without us asking him to and was very courteous throughout.

This place needs to be renovated big time.
The men’s room alone is one of the worst maintained I have ever experienced. Most of the appliances were not in working order, it was dirty and should just be shut down.
The elevator to the platform (the waiting room is downstairs,) looks as if it has been repaired with shipping pallets.
AMTRAK should be ashamed of this facility!

This station is shared by Metro & Amtrak.

Not the greatest looking metro that’s for sure. But it serves it’s purpose. Funny thing is that if you go to the Amtrak side your not suppose to use the restroom if your a metro customer… ridiculous! They do have a nice café with sandwiches and drinks. There is plenty of parking available in the ajointing garage.

Decent as far as subway stations go.
Not as disgusting as others.
I like that it is open and not dark and scary!

An airy open station that is connected to the Amtrak station and there is also something suggesting this is a Greyhound stop too. Upstairs (there’s an escalator), a train points back into Washington. I didn’t see any signage indicating which one would be the «next’ train if there were two in the station.
Ticket vending machines are more than happy to sell you a Metro ticket for cash or card.
The station is at the end of the Orange line in Maryland. The next stop on the way into DC is Landover station.
Very large parking lot with gates and booths, but on Sunday the parking was free.

A typical PG County metro station other than there is also a Greyhound and Amtrak terminal here as well (which is nice because you can get refreshments and use restrooms over there). Other than that the station managers are generally pretty nice and it’s an end station so on a hot, cold or rainy day you can often wait on the train instead of outside before leaving. I don’t particularly care for most Maryland metro stations, they tend to be a bit dirtier than VA and this one is no exception. Downstairs there is often littered and smelly with questionable people hanging around the outside so if you are getting picked up make sure your ride is there on time. Also you can purchase Smart Cards at this station which is great since they imposed the paper ticket surcharge.
Safe travels!
**Note — recently the Orange Line has seen a lot of track maintenance and every now and again you may be routed off the train to a shuttle bus that will pick up the train again a few stations later. Make sure you check the scheduled track maintenance online BEFORE you arrive at the station because they are not great about making sure you are informed at the station. I watched the announcements sign once while I waited 20 minutes for a train and never once read about anything happening on the Orange Line. The next stop we were ushered off the train to a shuttle that picked up about 3 stops later. For all that hassle it would have been easier to just drive and park at the station we had been ushered to. Very disappointed as it cost me an extra hour and a half in detour time. On the plus side, I think these detours only occur on weekends and few of them at that.

Used this station to get into DC at the peak of the Cherry Blossom Festival 2013 on a Sunday morning. They had extra staff there to assist people like me that had no idea how to use the fare card machines. Plenty of parking. The adjoining Greyhound Bus terminal has restrooms and snack/​beverage machines.

It’s a metro station at the end of the orange line. We had no problems, and it was as clean as you would expect it to be. Purchasing a ticket was super easy, the escalators were VERY noisy and squeaky, but we just took the stairs.

This station is VERY busy. Every time I go to this station there’s always something going on. There’s always a lot of police here which makes it seem even more sketch. I’ve seen my fair share of weird things at this station. This station has seen better days, I wouldn’t particularly sit on any of the benches in this station. There isn’t much trash on the floor but everything seems pretty grimy.

Beats driving in DC from points North, hands down. With all the new traffic cameras, speed cameras, stop light cameras, onerous parking tickets and the everlasting reconstruction of New York Avenue, it is much better to drive to New Carrollton from points North and East, park there, and take the Metro downtown.
This Orange Line station is the closest Metro station to Route 50 and the Parkway and Beltway exchange. So it’s convenient. It’s also an Amtrak station, Zipcar station, Greyhound station, Commuter Bus station, and has parking for several thousand cars. Lots of police and attendants on duty. The only missing items are its own airport and bike share.
For such a huge intermodal transportation center, it gets lots of use. Yes, compared to Crystal City, it’s dirty and worn. But being used to the New York City system, Boston’s Green Line subway and Philly’s Broad Street subway, I have to be understanding and yet admiring that so many DC Metro residents can have such high standards that they can have the luxury to dis’ this station.

Yes, it’s dirty and gloomy. Yes, the employees can be rude (but some can be pretty helpful). Yes, it’s always crowded.
This station also has connections to Amtrak, MARC, Greyhound, and MTA buses, so it’s going to be busy. There is only one restroom, and it’s on the side for Amtrak with a sign that makes it clear they don’t want those common Metro riders using their restroom… which everyone ignores. But I try to avoid the restrooms if at all possible, as they are positively disgusting. I wouldn’t be surprised to find used syringes on the countertops in there.
There IS plenty of parking, with a lot across the street where you can park for $ 4 a day (and free on weekends), so that’s a plus. But with all this said, let’s face it… it’s a subway/​train/​bus station. What do you really expect? Valet parking and doormen?

What a dirty train station. There is NOTHING that warms my heart about this place. I would give this place 2 stars for being a functioning train/​metro station, but I am knocking it down to 1 star because the escalator going to the train platform was broken, and to make matters worse, the staircase leading up the the platform that you are forced to use, REEKS of staircase piss. Just DISGUSTING. I might start driving out of my way to Union Station to avoid this doo-​doo hole.

Smells of popcorn that is probably being made in the Amtrak Lounge Area. Unfriendly staff, but friendly Express distributor.
Lots of Parking.

I want to reinforce the idea that Sunny D. claimed in their review: «this metro station is generally dirty and gross but serves its purpose». It is a very dirty and gross station. But during some afternoons it smells like popcorn! That is the one bizarre highlight. Otherwise, it consistently feels dangerous and I meet the strangest travelers daily. The staff is not very helpful whatsoever. There are two parking structures (one was there first and they charge money, the other belongs to WMATA and you can park here for free on weekends). I wouldn’t leave a bike here overnight. It’s difficult to bike here in the first place.
It serves its purpose by being a very efficient transit station. There are very many buses coming in and out of this location, almost always on-​time. It also serves to pick up college students for UMD College Park. It’s very robust as far as operations but you need to become familiar with the station to use it effectively. However, this is a disadvantage, because many folks who don’t frequent the station will be very frustrated initially. There are two sides to the station, where one side takes you predominantly West bound (so it faces the West side!) and the other takes you East.
Don’t walk anywhere around this station as the area is not very safe. Take a car. There are also several Zipcars at this location! I’ve used them and they are generally dirtier than Zipcars’s elsewhere.