Roger’s Wrecker Service & Auto Repair

Got stuck while on my way to four winds casino during a horrible snow storm and called them for help and they were great!

Great people, great service, great value. When you’re in the area and need to be saved, these are the guys!

I was traveling East on I-​94 near New Buffalo MI when my rear truck tire exploded and my when down to the rim. To add to the excitement I was pulling a 24′ show trailer. I went from the far left lane across traffic to the far right lane and managed to keep the truck and trailer from flipping over. Needless to say it was a little nerve wracking.
I called my insurance provider who gave me three names of wrecker services in the area. The first two didn’t answer and the third told he was too busy.
I then reached out to Unilocal and found Roger’s Wrecker. When I called, a very lovely voice «Alison» answered and told me Roger was on his way home for dinner and he would all me back within 5 minutes. My first thought was, yeah right, 5 minutes.
Roger called in less than 5 minutes. Roger arrived in less than 20 minutes aft the initial call, changed to the spare and sent me on my way.
Why would I give him a 5 star ranking? I learned Roger had been on the road since 3am, was headed home to have dinner with his wife and end his day. He cared that I was in distress and provided a service. During the time of his service we discussed some philosophy on how to run a business today. As I thanked him over and over, he reminded me «this is what I signed up for». Roger sent me on my way home with a thought, «Too many people today believe they are in a convenience business, meaning do business when its convenient for them.» Roger, thanks, I hope you get to read this review and thanks for running a convenience business, convenience for your customers! As I thanked Roger one last time and apologized about taking him from his dinner with Alison (his wife), he said «Alison understands and that’s what they invented microwaves».
If you are ever in trouble near New Buffalo MI, please call Roger, he understands how to run a business and how to make a stressed customer calm.