The-Tech Doctor

These guys are great. I had 2 MacBooks crash on me in the last half of 2015 — my primary 13″ crashed in September and my backup 15″ crashed in December (thanks Apple). I took the 15″ in to the Tech Doctor and they weren’t able to fix it, but they only kept it for a few days and charged me about $ 70. Throughout the whole process the folks at their shop kept me in the loop with what was going on with my machine and ultimately apologized for not being able to bring it back to life.
So then I gave them my 13″ — they had it back and running in a little over a week. The owner even came out to my house to guide me in speeding up my hard drive. While he was there he asked about the 15″ and said «give it to me again, I won’t charge you, but I just hate to lose». Pretty amazing service.
It’s hard to find good, personal customer service these days. The Tech Doctor folks took great care of me and solved my desperate technical issue so I could get back to work.

I’d give them additional 5 bonus stars if I could. My high end laptop had a damaged power port… I use this machine for work so it was important that it was fixed as quickly as possible. Jake took my machine at 4:15 pm, and by 6 pm had it ready for me to get. All of this with outstanding customer service, friendly staff, and a fair price. I can’t recommend the Tech Doctor more highly.

Great people! Matt, Lance and Jake are very helpful with all of my works computer issues! Kim is always so nice every time I call with a problem or question. We appreciate all the work they have done to our computers!

The-​Tech Doctor have solved numerous IT problems my business was having. Work stations, server issues, upgrades and more.
Matt, Lance and the whole gang have been great!
Once Matt responded to an emergency need; he put down his morning coffee and came down to help out even before his office was open.

Extremely professional and competent. Helped me gratis use their keyboard to see if my old MacBook keyboard had failed

If I could give 6 stars I would. These guys are the best! We’ve been in three times now for replacement phone screens. First two times were easy and quick. No problems.
On Monday, I took my son’s phone in (for yet another replacement screen… Arrg!). Not only did the tech immediately get to work on fixing the screen, but he also took the extra time to try something else when the screen replacement didn’t work right away (needed some sort of extra cable replacement). Mind you, I showed up 20 minutes before closing time expecting to just drop it off.
Fast forward to today. The screen was doing something really funky so we had to take it back… Again. This time we just dropped it off, but were told upon pick up that it took 4 replacement screens to finally get the crazy thing to work right!
Impeccable customer service, local, and reasonably priced. 6 stars!

I stopped here to inquire about my laptop repair. I got some great information and advice on how to solve the problem. They didn’t try to pressure me into buying something that was unnecessary. Next time I have an issue I’ll definitely comeback.