H-E-B

Don’t buy seafood here if you care about not getting sick. We bought 2 bags of unshucked oysters here two days ago, went home and immediately shucked them to eat. Fourteen out of eighteen of the oysters were bad — dry and old looking. We threw them all away in fear of getting sick from them. I eat a lot of oysters and know what fresh healthy ones should look like. I called HEB the next day because I thought the seafood department should be alerted that they were selling bad oysters. The person in the seafood department I spoke with just told me that he knew they were fresh as they had just gotten them in the previous morning. When the store received them and when they were harvested are two different time entities. Also no one in the store has any idea what this seafood product looks like unless they are shucking them themselves, which they are not. They therefore have only the consumer to rely upon to know the oysters’ condition and fitness for consumption. He did not seem to care. So today, I physically went to HEB to get a refund and to talk with someone, thinking they would be concerned for their customer’s well-​being and health. Bad, raw seafood can harbor serious, even fatal pathogens that cause disease. I tried to speak with a manager, the seafood manager, the customer representative about my experience and concern and knowledge of their product to no avail. No one seemed to care and as I was waiting (in vain) to speak with the seafood department I noticed that they were still selling the same oysters from the same supplier as the ones we had bought two days ago that were inedible.

HEB please add organic beef and pork. You would be surprised how many locals go to Austin to whole foods for their meat.

HEB is overcharging… check your receipts! Last 4 times I shopped there I had to go back up to customer service for a refund. I watch especially close the produce and what it scans price at. I’m not talking just a couple of dollars here either… was overcharged avg of $ 12 on jicama and $ 15 on apples. Crazy! I write down prices as I go now. Wish there was somewhere else to shop. HEB has a monopoly down here.

I wish we had an H-​E-​B where we live! We were staying at the Worldmark New Braunfels (timeshare) and needed to buy our fixin’s for making breakfast. We were not disappointed. This place is HUGE! On a whim, I bought a lemon meringue pie and it was truly one of the BEST pies I’ve ever had. I’m a baker, and the crust was tender and perfect. The filling was just like homemade and the meringue was piled high and perfect. Prices are really good, too. We even got our bug spray there, some toiletries and a great selection of beer. Oh, and I make pancakes from scratch. This time, I bought the H-​E-​B brand buttermilk pancake mix– which was really good!

Locals call this HEB the Gucci B. (Old one is GhettoB). Silly people. This one is newer and like all HEBs offers competitive pricing, chances to get great coupons for free or discounted items, has a great seafood, deli, produce and meat department.
The workers I have encouraged have always been friendly and helpful and quick to solve problems. Like most stores it will have crazy busy times but I think they do what they can to get you in and out as fast as they can.

I love this HEB!

I really like this heb! Everyone is so friendly and helpful! Although sometimes there are not enough baggers, it doesn’t hurt to bag your own groceries! In my recent trip the lady in front of me had a 200 dollar order and just watched the cashier bag it all for her! I’m sure it won’t kill anyone to bag their own stuff then we can all get out if there faster!

Best customer service around!!!

Why are there never any baggers available?
This is the second time I get caught behind a shopper with at least $ 250 worth of merchandise and the cashier had to bag everything. This last time, I noticed 3 employees standing around by the Register Queues talking about ordering tacos. Bag first. Then get your tacos, please.
A young girl came by and bagged two items for the lady in front of me and then ran off when it was my turn. The cashier jokingly thanked her for the help.
It was very disappointing.

Very big HEB with small aisles. The grocery carts are way to big for the small aisles. It’s in a great location but it’s starting to get very busy.

This store sucks to crowded people are rude. And good luck finding a parking spot. I would not recommend coming to this HEB. I guess the only nice thing about this place is it’s new. Other than that it only gets 1 star.

WOW!
H-​E-​B is the best for everything. A huge amount of produce that boggles the mind. they had 10+ varieties of apples and more greens than at a farmers market. there must have been at least 10 kinds of nuts and seeds. the cheese, yes,. the cheese. you could fill a swimming pool with all the cheese.
of course there were other things, a butcher, a florist, a deli, tons of cereals and chips. candy. alcohol and spirits. the list goes on and on.

I visited the deli yesterday and was in for quite a treat. A wonderful employee named Lali waited on me. Such a great personality and very friendly. Y’all hang onto her! She’s a definite keeper!

This is the newer HEB in new braunfels. Much larger selection of seafood, butcher shop. There is HEB kitchen to encourage people to sample freshly cooked meal samples. They are delicious but you get sucked into pay $ 6.99 for spaghetti sauce if you are not careful. Parking lot is rather aggravating since you can only exit to a walnut or to loop 337. Wine selection good

As good as it gets, I come to this HEB for all my party and gourmet needs. This store has plenty of the upscale items normally found only at the Central Market such as lobster, international foods, and fancy artisan breads.

I went here on a busy Saturday. As usual, the perimeter was packed, but the staff seemed friendly enough. I think this will be my HEB after I have shopped the meat market and that new natural food store here in town. I miss Albertson’s!

I love this HEB! Wish it was a plus store but that’s ok. I do not like going to the one on Walnut because of the parking and there seems to be way more traffic there.

This is the best HEB from New Braunfels to North Austin. Seriously. Great meat, produce, wine, and seafood selection. Just wish they carried more Abita options so I didn’t have to stop by the liquor store on my way home. The clientele who shop here are my kind of people. Meaning, they’ve bathed, don’t run around like heathens (That’s you San Marcos HEBs), and aren’t strolling slowly. They’re getting in, getting what they need, and getting out. Who are these people who like to linger in grocery stores!!! WHYYYY are HEBs always packed? This is something I just can’t understand since moving to Texas.
*********They have dragon fruit.

Always a fan of HEB… Passing thru on a return trip from the Hill Country… Came thru the fresh side… Produce, bakery, deli, etc… everything looked great, yet we were taken by the approaching «Sun» as we rounded the corner to the grocery/​gm side… Put on the shades… Natural lighting everywhere with über bright lights. Much like the plus stores of today. You really notice headed back towards the fresh… into the cave you go. Over all great store.

If you are a local, you already know everything I’m about to say. This is the «pinkies out» H-​E-​B in New Braunfels, meaning, you have to have your pinky out when you’re walking around as to not offend the soccer mom’s. That being said, it is a little closer to my house, and has a MUCH better selection than the «old» H-​E-​B. There is a reason this franchise has been growing, they provide the people what they want, at a reasonable price. Here’s a few things this store has that the «old» H-​E-​B does not have:
–fruit bar
–demo table
–tortillaria
They obviously have much more selection for higher end groceries, so if you’re hankering for some Kobe Hot Dogs, or maybe even dragon fruit, this is the grocery store in NB to find it. As with all H-E-B’s, service and quality is always top notch.