National Auto Body Sales Inc

Best place i have EVER taken my car into for body work. not only is the work flawless, it is reasonably priced. this place was recommended to me by a very fincky classic car dude, and he was right!
Have taken my car here many times, and i have mever had a bad incident. if anything, they have saved me a ton of money!

This used to be a family owned business that charged a reasonable price for excellent service.
IN THE PAST 2 YEARS EVERYTHING HAS GONE DOWNHILL.
I live down the street and I won’t even go there anymore.
Super high priced with horrible customer service.

Simple math
I called to ask how much the cost would be to mount and balance four tires. I was quoted $ 20 each. Went to pickup the car and the total is $ 98 plus tax. I asked the guy why I was told $ 20 and he told me that $ 20 each is $ 98 and said something about wheel weights. There was no mention on the call or on the invoice about weights.
Yeah, it’s only $ 18 but would they overcharge other services by ~25% too?

My issue– Check engine light on, I had it checked by the shop that fixed my brake lines and they recommended to replace the ABS speed sensor and system reset — they said I could do it myself. Well I couldn’t get the part off and wanted to try National based on a radio ad. I called and he said I was a little too far for the shuttle service but would make it work if he had too.
I drove the car in on a Saturday and explained my problem — It had a troublesome code and I would need a emission waiver if I couldn’t get it fixed, he explained the waiver amount was up to $ 850. I was pretty sure it didn’t need $ 850 worth of work because the car ran great except for the code.
Jeff said they would need to do a $ 40 diagnostic check but would deduct it from any service bill. (I told him what I was told by the other shop). I said OK put it on your tester/​scanner, I’m running out of time and a little desperate. It’s Monday and he calls to tell me the test-​scan failed and they need 3 to 4 hours to check my wiring. I’m thinking this is worse then I thought, I said proceed but let me know asap. I searched Unilocal for reviews on this place and found none. While waiting for a call I stumble upon a review that had the same description — I was now concerned so I called National back to check on progress. The mechanic answered and said they had 1 hour into it and it was already outside so they could service other vehicles, they were going to bring it back in when they were caught up.
The manger called me back to say ‘they were close’ and wanted to keep going. I said no and reminded him what the other shop said the problem was but they wanted more time to check my wires. My feeling was he wanted to get me close to the waiver amount for emissions.. I resisted and picked up my car a day later. I was charged $ 105 for 1 hour labor, and my car still not fixed.
I will not be returning to National for any reason. Good luck — but beware!
They really deserve 1 star IMO.
I took the car back to Munro’s and they had my car fixed in no time — replaced the part, reset the system — I passed the test later that day.
I’ve found 3 different names for this place:
National Auto Body Sales Inc.
National Complete Auto.
New Berlin Auto Service.