Kroger

I’ll start with the positives. The store has a great selection of organics and is very clean.
The negatives? Customer service, but that seems to be a common trend with this chain in this region. I’m buying a few items and one of the prices is not in the system. Not the customers fault, but the way the self service check out attendant acted it. It seemed to be. After waiting for several minutes for her to walk over when she finished her conversation with another employee she asked me how much the product was and I said «I’m not sure I think $ 1.99?» She responds with, «$ 10.99?». I repeated myself and then she doesn’t even check the price, she just gives me a whole bunch of attitude and puts in what I said. I mean I should’ve not been honest and just told her a lower price because I have noticed this trend at krogers where they don’t have their items priced and they expect the customer to know out of everything they are buying exactly how much that one item is. Lucky I am honest but I am annoyed if the drink was in fact less. If I’m going to have to price my own groceries, I should just shop somewhere else.

Probably the best produce in the new Albany area. The pharmacy staff is always pleasant, and willing to accommodate. Several renovations are happening in the store, so things have moved quite a bit. The deli has boars head meat… Legit.

Every time I do my grocery shopping at any Kroger I’m disappointed and swear never to return? After spending $ 100.00 on just some fill in items I checked out. The checker just started ringing up the groceries and barely acknowledged that I was even standing in line. I thanked him and said have a nice day. Nothing in reply! As I walked with my cart across the store toward the exit I made eye contact with a manager and an employee. It was easy to see that their conversation about the store was way more important then me. By the time I reached my car I was angry and not at the store, but at myself.
I thought what is wrong with this picture? The answer is «supermarkets» are exactly what’s wrong with the grocery store experience. We are most of the time treated like cattle, NEXT! No customer service, no polite gestures to say thank you for your business.
I normally do most of my shopping at «Whole Foods Markets» more organics, less processed foods, superb customer service, and the company philosophy keeps me engaged and wanting to support their stores. They would never expect their customers to wring up their own groceries! Because they get how ridiculous that is. Self check will never appear in a WF Market. Simply because they value their customers. This stores organic section in Kroger is being remodeled exactly like WF Markets, packaging, shelving, every detail. But nicer packaging is not enough or very original. I am looking forward to Whole Foods opening at Easton. They have earned my business through consistency.
This review is based on many different in store experiences at this location and other Kroger stores.

I like this location of Krogers. It has a great selection of healthy foods, lots of cakes and pastries and a pretty sweet bulk food section.
Public restrooms are available and there’s a Starbucks inside as well.

I like this Kroger. The layout is very easy to navigate and it is always very clean. Right now, they have a beautiful old wagon and tons of pumpkins set up when you first walk in. I like a grocery store that embraces my favorite season!
The produce is appropriately priced and always very fresh. They have a wonderful selection of items as well, some that I couldn’t find in other grocery stores (such as Asian Sprouts).
Their sushi is always good, maybe a little highly priced. The deli is always busy but the prices are right, they have awesome specials on the Boars Head Deli Meats (only ones I’ll buy!).
The wine selection is really nice, and they usually have someone handing out free samples of new wines within their stores.
The beer selection does not compare to GE– sorry Kroger, I’m not too impressed.
I do have to say, I’d rather get my fish and steaks from GE or Whole Foods.
Overall– this is where we prefer to shop because we can get what we need for the right price.

Rating: 3.5
Being less than ½ mile from my house, Kroger is extremely convenient and has been my primary grocery store for the last 7 years. Below are the reasons for my 3.5 (in this case, I really wish ½ stars were allowed) star rating.
Pros:
1. Growing selection of organic foods
2. Large wine selection
3. Megan – best cashier in the store
4. Recently remodeled with lots of convenient signage
Cons:
1. Mold – it is not a rare occasion that you see mold on a piece of produce or wedge of cheese

I have to say that before I moved to Ohio I had never heard of Kroger — this one is around the corner from my place, so I decided to check it out. I am a fan!
Great wine selection and wine tastings.
Really good cheeses and a nice bakery.
Best of all, some good latin items that were hard to find anywhere else in the area and the prices were not outrageous…
They also have a Starbucks and a cleaners in the store.

Kroger New Albany ;There is a wine tasting from 5pm to 7pm every Friday night and 12 to 4pm on Saturdays. Not too many people know about this… its the best kept secret on this side of town… It’s only $ 1.00 for 4 2oz. tastings and this also includes a nice array of chocolates, cheeses, bread and a chef prepared appetizer/​sample as well.
Exceptional customer service!

This is where I go when I want to shop for groceries on sale but get away from the crowds of places like Meijer or even the Giant Eagle. Not to say that many people don’t shop at this Kroger but, that it just never feels crowded or stressful there, most likely due to the lay-​out of it. They have a large wine section and if I remember correctly wine tasting nights that you can go to. The bakery has a ton of fancy and delicious pastries and sweets that you can’t get from a lot of other Krogers or chain grocery stores in general and there’s a fairly full international aisle. In a perfect world I would always shop at Trader Joe’s, farmers markets, and ethnic markets for all my grocery needs but, this place is awfully convenient for me on those busy busy days, has some great perks to it (like that bakery), and I’m able to get a lot of groceries for a fair price. I dig it.

Nice upscale feel to this kroger. The prices are higher than Meijer’s and Walmart but the convenience is worth it.
It is also very close to a Giant Eagle. This means I can compare the weekly sales ad and go to whichever one is better for me.
The kroger’s prices are better but the gas rewards program at giant eagle is better.

This has to be my second favorite Kroger. If I lived a little closer, I would be here all the time.
It is a very upscale Kroger. Nice and new. What do you expect for New Albany? Nothing but the best.
Naturally, this Kroger has all of the pros related to any other Kroger except that it is newer and more appealing to the eye. Despite the décor and location, the prices are still very competitive.
Located near the heart of New Albany just off the new Rt 161 freeway near the famed Plain Local public school campus, this Kroger has it all. It’s almost like one of the Kroger Superstores, but it’s not. It’s surrounded by the typical strip mall retail shops such as a great Chinese Restaurant and the local HER Real Estate office. It’s a great shopping destination.
You will find just about everything you need and maybe a little more along with the service and convenience you are used to experiencing at your favorite Kroger store.