Creasey C Craig DDS

I had been going to Dr. Craig Creasy’s office for several years and was very happy with my dental hygenist there. She was very caring and seemed to understand the complexities and seriousness of my health situation.
Dr. Creasey on the other hand, I believe did not or just didn’t seem to care all that much; especially on my last visit to him. I saw him a few months ago for a few x-​rays on a few old molars. He told me the upper one in the back needed to come out but there was” no hurry”. He referred me to a local oral surgeon. I set up the appt. right away but could not make it on that day due to how poorly I felt. I did get in to have an I-​CAT as recommendation by one of my drs. who sees me for my serious chronic health issues and requested that a digital copy be sent to him right away. When I tried to get another appt. to see the local oral surgeon, the receptionist told they could not get me in until early April and that was for a consult ONLY! Knowing the pain I was in and feeling it was a more urgent matter because of my severely compromised immune system, I was able to get in to see an oral surgeon up in Santa Rosa who works more with chronically ill patients. After seeing my x-​ray of that molar, he found the tooth to be completely dead and also a huge severe infection in the bone in back called necrosis of the bone. It was very serious and I was told I was basically lucky to be alive! He removed the tooth and the infection RIGHT AWAY! Now I have a big hole in the back of my mouth up top. Still waiting the results to see exactly what kind of infection it was and if has spread to anyplace else!
Not only do I think that both Dr. Creasey and the local oral surgeon were very neglectful but that they are probably in their practices for the money. When my caregiver and I tried to give comments about what happened via phone, the office manager was very rude and told me that I should probably find another dentist because I have too many chronic health problems. She also said she felt removing old mercury fillings is very controversial. What she does not seem to know it is quite important to have the old fillings removed when you have the health issues I do; including high sensitivities to neurotoxins which mercury is. Removing old fillings with mercury can make a big positive difference as we have been told by one of my doctors and the oral surgeon up in Santa Rosa.
This is no way to treat any patient! I will no be returning to his office again and will definitely tell anyone who is planning on seeing him to please NOT! I am sorry to say I was very shocked and disappointed at Dr. Creasy’s casual comment on my very old and bad molar which might of been that way for several years. He should of told me it was very important to get me to see the local oral surgeon as soon as possible and also have he or his staff call the surgeon to get me in as soon as possible for the removal of the molar and the bone infection.

I walked into their office with my elderly mother to ask a question regarding their services. The women sitting in the receptionist chair could not have been ruder. I made it clear we didn’t have an appointment but wanted to make one. She stated «I don’t have an opening for months». She acted like we were trying to steal something. My mother was trying to explain she had a problem with an implant. Her response was «Any dentist can take care of an implant».
My recommendation is just that… any dentist but this one.