Public Storage

Beware of crazy rent increases! Mine went up a whopping 35% in a little over a year. Price of rent went up almost immediately after I got the unit and continues to climb every few months. I emailed corporate and they’re solution was to decrease the size of my unit! Wtf?!? If I could fit my stuff in a smaller unit I wouldn’t have rented the size I have.
I pay my bill on time every month and this is what you get.

Thank you Danielle! We had been shopping around for storage units, but wasn’t completely sold on any of the other places around town we. We visited this location, and it was an instant match. They had the storage unit we wanted available. It was a clean, secure location and the price was competitive. But what really sold us was the friendly staff there! Danielle was amazing at helping us pick out the right unit for our needs, and answered all questions we had. She made signing up for a unit quick and painless. No other store had the level of customer service and professionalism that Danielle had, and we enjoyed the process of renting our unit. I highly recommend this location.

Danielle helped me with renting a storage space for my car. She was so helpful, informatative and courteous! She answered all of my questions in a very articulate fashion and was very patient with me. I highly recommend this storage facility! If I could give this facility and Danielle MORE than five stars I would!

I rented a unit today and the staff was very friendly and helpful!

I recently went to this Public Storage looking to rent a unit. I had checked out a couple places prior to this one. I met the manager in the front office she took me on a tour to see not only the property but also the different units they had. I did not rent… but! when I do I will defiantly be renting here. The facility had security and was clean which is what my family and I are looking for.

DO NOT RENT HERE. I had a space for almost 2 years. When I moved my items out and closed my account there was a hole in the ceiling with mold damage to several of my items. There was even a stain on the floor of the unit. I waived public storage’s insurance when I signed the contract as I already had renter’s insurance. My agency required documentation as to the cause of the leak to provide coverage.
The regional district manager was extremely difficult to contact and would not return phone calls to either me or my renter’s insurance agency. After 2 months, when I did reach the senior manager I was told all documentation as to the cause/​repair of the damage was an internal report and not available to me or my insurance agency. I was told it was wear and tear and no more. Of course, this was not enough information to determine the extent of my coverage. Public storage made no offer to refund my monthly payments or extent coverage of my damaged items, which they admitted was caused my a hole in my unit.
The property is clearly not well maintained.

Have been using public storage for several years now. They’ve always been very courteous and nice in the front office. And when I needed different storage spaces they were always willing to accommodate and help in any way possible.

Great facility that is clean, organized, climate controlled, secure after hour access, and friendly people working there. Been there for over 3 months so far, went there twice to get stuff, and haven’t had any problems. As far as storage facilities go, I don’t see how it gets much better than this. Less expensive is always possible but within 45 min of hassle free driving (no bridges, no tolls) from Queens and in a safe flooding-​free neighborhood… not likely.

Just got married, needed to store some items. Went into the nesconset public storage and met Will. Will was so helpful and patient.