Called in the morning to see when I could schedule a date and time for an estimate on a cracked window pane located in my son’s dining room. Jerry answered the phone and said he could give me a call later that same day and give me a 30 minute heads up when he was in the area. I said that was great and about two hours later he called to let me know they were in the area(great customer service!). I arrived at the house and was greeted by Brian and Jerry. I showed them the cracked pane and they immediately set up measuring the window and coming up with the estimate. Brian and Jerry really worked great as a team and I felt very comfortable in knowing they have been providing professional glass services throughout Northwest Florida since 2001. Was also pleased there was no service charge for the estimate. :-) They were very professional, knowledgeable, efficient and friendly. They said they could fix it and that it would take about a week to get the window pane ordered and installed. The price was about what I expected and said let’s get the new pane ordered. I put 50% down and then the rest to be paid when they install the window pane. They accept cash, check or credit cards and give a 10% military discount. They also do sliding glass door repairs, insulated replacement window glass, mirrors, shower and tub doors and residential glass and table tops. They have built their company mostly through word-of-mouth referrals by going the extra mile to make sure their customers are 100% satisfied. They have a Facebook page and have a company website where you can also request information or schedule an appointment. **This review is for the estimate visit and will review again once the installation is complete.