The Westin Washington National Harbor

My stay just horrible!!! I’ve stayed at other hotels at the Harbor and was delighted. First the awful smell of bug spray in the hallway. Oh yes, they have a bug infestation!!! Second, a Security Officer that knocked on the door and said he got a complaint. We asked why, he said your mouths ladies. the mouths were that of my 62 year old mother and 61 year old aunt. Third, Housekeeping knocked on the door at 7am and asked what time would be checking out. DO NOT STAY HERE!!!

It’s a nice hotel. I wasn’t lucky enough to get a river facing room. Kind of a standard hotel with nothing that wowed me. The shower offered a rain and handheld option but the water pressure was a little weak. They initially gave me a room with a musky smoky smell but were happy to move me to another room when I complained. National Harbor is so small that everything is pretty much centralized.

I came here on a weekend and it was amazing, the decorations made me feel comfortable, staff we’re cooperative, the worker at the front desk helped me get settled in provided me a trolley a trolley and 2 keys, he was very informative about rates, rules and regulations in a caring and considerate way. I will come back here for sure! The view was beyond amazing it took my breath away, the windows were floor to ceiling windows so we had the best view room because we were the room all the way to the end right by the water, the sun beamed into the room, everything was clean I didn’t want to ever leave.

This is probably more like 3.5 stars to me. The hotel’s alright, but there were small issues throughout.
My room was spacious and pretty in light earth tones. The river-​facing room had a beautiful view during the day, through wall-​to-​wall, floor-​to-​ceiling windows that have a clever covering on them to let in the light and the view while moderating the direct sunlight in the room. At night, however, it was ridiculously bright from the hotel floodlights used to show off the sail structure of the water-​facing side of the hotel; heavy drapes in the room mostly took care of the evening lighting issue, but it was still an irritant. The room had thin-​ish walls and/​or air vents that carry sound well also — during my stay I heard neighbor’s conversations clearly, knew what they were watching on TV, and awoke to the sounds of a couple ‘enjoying each other’s company.’
The hotel staff is friendly and responsive. My shower didn’t drain properly on the first day, but the front desk had it fixed within an hour (probably even less) of my mentioning it to them. I thought the lobby was very pretty — airy in tans and greys, along with high ceilings. The bar on the first floor is on a terrace looking out at the water and overlooking the Westin’s Sauciety restaurant.

I had an excellent time here. I spent a week for a work function and was glad I got to stay at the National Harbor instead of the sketchy hotels close to Andrews AFB. Driving to the hotel was super easy. I was able to park across the street from the hotel without help from ballet. Check in was great! I even got upgraded to a water view room. I received passes for the parking garage so I paid zero dollars for parking! I also received an envelope with tons of coupons for discounts and free stuff at the hotel and all around the Harbor. My room was immaculate and comfortable. The bed was a little stiff for my preferences but comfortable. Also, I must say this hotel has the fastest WI-​FI I’ve ever used at any hotel. It was also free and I received a password from the front desk. The gym was adequate and there’s also an indoor pool. I did not try the in house restaurant but I did order room service once, and although overpriced, it was fast and no complaints about the food. My co-​workers did not receive the same perks I did (free parking, water view upgrade) so your mileage may vary. Will definitely stay here again.

Wonderful hotel! It’s more of a businessy hotel. Great breakfast. A little pricy but it is delicious! The hotel is right on the harbor so it is a very beautiful view. The rooms are nice. They have a pool downstairs with a beautiful view. The capital Ferris wheel is very very close (you can see it from the hotel), you should definitely ride it. They have good shopping in this area and great restaurants. This is way better than the Gaylord resort. Very great!

While traveling for business, my family had the unfortunate luck of getting stuck in National Harbor during a major snow storm. Thankfully the staff at the Westin (some of who were stuck too!) treated us like we were family. We were continuously greeted with big smiles and by name. The restaurant staff was excellent and patient while my 19-​month old son ran around and watched his movies. The were creative and compassionate to the circumstances.
Ahmed and the front desk staff were committed to ensuring we had everything we need to make the best of the situation. They took time to play with my son and even offered cookies!
Despite the unfortunate departure delay, we still had an amazing stay.
We would definitely stay again!

We stayed here for MAGfest. It was a little more pricey than the Gaylord Resort. We went for a convention last weekend. The website said wi-​fi was $ 10/​day but Ahmed the concierge gave us a code so we did not have to pay for it. I thought everything was going to be fine. However, the third day out of five that we were there, the second elevator and the hot tub broke. one of the concierges got really nasty about us telling her about it.
Too many problems and nasty staff does not bode well for such a ritzy area.

Housekeeping knocked on my door at 6am and woke me up.
Rooms were available/​empty with views but I had to pay 50 $ more to stay in one. The hotel was basically empty when I checked in. The bed I slept in was lumpy. The desk associate couldnt locate Priceline reserv or confir# and told me to contact them to deal with it and have them call her, instead of offering to find it herself instead. I spent over 30 min on the phone and it turned out she wasn’t looking up the number correctly. They don’t have their own parking and do not validate so I had to pay another 20 bucks to park. Not as great as its hyped up to be.

Love this staff here! Best service I have had as a platinum guest in years. It was more than refreshing. Right on Water front and walking distance to all shopping and food.

I had a fantastic breakfast. Crab cake burger $ 18 is great! I thought it’s pricy when I ordered and found it a good deal after I tasted. Lots of crab meat and not so much other stuff. Also it comes with fries or salad. The salad was fresh and dimly good.
My husband ordered a beef burger. $ 15? Maybe… It was good but I prefer mine.
Oh, you can see a nice national harbor view.
It’s little bit cold there. You need long sleeves.

Stayed there for a conference– a bit on the pricier side but well worth it. Loved the option of being able to rent workout gear as well– New Balance for $ 5. Quite clever.

The Westin is a cool, laid back type of hotel located along the water at National Harbor in P.G. County Maryland. Our stay was okay. Upon arriving at the hotel, the doorman opened the door for us as we went in and l thought our stay was getting off to a great start. Our check-​in was seamless. Enclosed in the key card holder was a $ 20 Über voucher! The room we stayed in consisted of two double beds, 32″ flat screen tv, bathroom with seperate toilet (thank goodness) and what l would call a pseudo small refrigerator in that it had a regular shelf area in the top part for holding snacks like cookies and chips and the middle area that was chilly, but not cold, to place your beverages to keep them chilled.
The hotel had a neat perk. If you are a person that has to get their exercise on and forgot to bring your workout clothes, don’t get your spandex in a bunch. For $ 5 you can borrow a complete exercise outfit including tennis shoes and just return them when you are done because if you don’t, they WILL bill you for them.
They have a nice front desk/​lobby area and the adjacent bar area was nice… complete with plenty of seating.
They have a restaurant on site, Sauciety, that l will review separately.
As we were retiring for the evening and pulled back the comforter, to our horror there was a «stain» on it of unknown origin. Needless to say, we were not sleeping in that bed, so luckily we had another one to sleep in after we performed a CSI-​like investigation of that bed!
Upon check out, we informed the front desk of our encounter with the soiled comforter, complete with pictures, and they apologized and presented us with a free breakfast for two at their restaurant, Sauciety. Overall, a pretty decent stay here.

At first I wanted to complain about the room rate and the lack of proximity to DC. Yeah they both are less than great, but the staff and service are beyond excellent. I ordered a sandwich at the late hour of 1am. They still have service then! However, at that hour you get chips and not fries. Cool with me, but I don’t want to eat plain chips. I want some salsa with them. So I call and ask for some salsa and without question I have salsa in my hand in 5 minutes. I tried to give the guy a tip and he wouldn’t accept it. What world is this?
All in all I highly recommend this place. If you just stay and use it for a place to sleep, it will be great. Even leaving at 2pm they managed to clean our room. If you do use their room service, you’ll be very impressed with the professionalism and quality of service. Highly recommended.

A beautiful hotel for sure!
My husband and I were here for a wedding and the rooms were appointed nicely. The staff was on point and there were many entertainment options in the area. Only three stars because I feel that any hotel can have nice staff and look pretty. Nothing specifically wowed me.
Perhaps if I have the opportunity to stay there again, I could revisit the review.

When I know I’ll be hanging out late and partaking in adult beverage drinking near the Harbor, I do what a lot of you should do and that is GET A ROOM! LOL That being said, The Westin had always been my Hotel of choice. It is perfectly located on the Water, it has a slick main level bar/​lounge area that has perfect water views which serves the full restaurant menu. The room also includes full breakfast for two at their VERY GOOD restaurant «Sauciety». That’s the good!
I must admit, my most recent stay was not as memorable as my previous visits. Something has to be REALLY bad for me to complain to management so I guess it wasn’t that bad but it was still bad all the same. The room smelled like a wet dog that peed in the corner. I initially thought the room had a previous leak and the carpet was still smelly from the clean up job. Well, later that evening I saw two ladies bringing their dogs into the lobby which explained everything. This Westin allows pets! Don’t get me wrong, I am by no means a dog hater, quite the contrary. I had a 140lb Akita for years (awesome dog I might add), but damn it I don’t want to smell him in my hotel room! If the Westin is going to offer pet friendly rooms then I would suggest they do the same courtesy as their smoking rooms and have these rooms dedicated for guests that have dogs. My other issue (the lack of towels) is minor when compared to that damn dog smell. Lol At least breakfast was good!

Nothing fancy. It is what it is… a hotel that caters to convention-​attendees down the block. I got the nice corner room with the harbor view… but can I just say that the carpet in the «corner» of the room was a completely different color from the rest of the room. The room also reeked of axe body spray. Gag-​me! Room was decent. Can’t help it if some previous guests were just inconsiderate. The bed was comfy and the rainfall shower head was really nice. I think I stayed in there for a 20 minute hot shower my first night. It was divine!
However, the service was excellent. I asked for an extra robe (because I didn’t want to share with my husband… it was so comfy) and toothpaste which came promptly. They have valet parking (which is recommended). And when I forgot something in the car, we called and they retrieved it for me promptly. Check-​in was quick too.
I recommend the Westin for the service and the price. It is in an ideal location at the National Harbor. And if you are attending an event at the convention center, it’s only a 3 minute walk and much cheaper. It is closer to the restaurants also.

This «town» is cray. But if you gotta come to Wyndham’s version of The Truman Show, make sure you stay here.
The staff was very helpful and also polite. Their black vests were free of lint. The elevator was prompt and accurate.

After a couple more days here, I’ve decided to increase my star rating. The staff here is quite friendly and helpful. Housekeeping did an excellent daily job of cleaning up our room and restoring that hotel freshness feel. The on site restaurant Saucity is very good albeit a tad pricey compared to other local eateries. The location is hard to beat. .. right on the banks of the Potomac with a walkway below that runs all the way to the neighboring and cavernous Gaylord Hotel. There are lots of pretty decent restaurants around and there is a daily courtesy shuttle to Alexandria, VA that runs on the hour from 6:30 am until 8 pm. I managed to snag this room for between $ 124 and $ 169 per night (higher weekend rate) on Priceline’s non-​bidding special hotel deals. I wouldn’t have been nearly as happy paying $ 100 or more per night. That’s way too high.
The beds were pretty comfy although one of the two doubles in our room felt indented and worn. Some of the pillows are hard and irregular instead of soft like down.
We learned that a total renovation of this property in scheduled soon and this hotel is only 6 years old. Should be interesting to see what they do.

Asked for hypoallergenic pillows due to an allergy to down but they didn’t change out all the pillows. I checked the ones on top of the stack of 5 pillows and they were fine. .but the ones on the bottom were not. By morning my eyes were swollen shut and it was difficult to breathe.
And for $ 239/​night it would be nice to see more than the lobby roof out the window (see pic).