LA Fitness

Always go to Eastlake LA fitness. I have been a member for awhile. Went to LA Fitness in National city to catch a cycling class after work. They told me I had to pay a $ 5 transfer fee. I have been a member of many health clubs over the last 25 yrs including YMCA. I was always able to use other clubs within the company at no extra charge. This is not a customer friendly policy. As a customer you already pay your monthly fee, you should be able to use another location from time to time, without paying additional fees.

I’ve never experience terrible customer service until I came to this gym. If you are coming as a first time guest you will not be taken care of, the staff is lousy and managed by a bunch of 20 year old’s that rather chit chat with each other than to take care of new customers. It took about 3 calls in one day to finally get a fitness specialist to return my call, and she was extremely rude on the phone.
Do not get me started on the environment of this gym. The machines are old and out of date, and many of them do not even function. This place needs some major cleaning as well, it is like walking to my high school P. E gym class.
This place is not worth your time and money. Please look elsewhere! Terrible customer service and terrible environment.

For anyone that works out regularly– a gym is a gym. Yes, this one could use cleaner bathrooms, more space, and newer machines BUT it has everything I need to get my workout done so I’m happy with it. Oh and they also have an indoor track, sauna, and steam room!

Terrible. It has terrible BO. The staff are careless and useless. The machines are old and not functional. Overall, a waste of money and time. The entire layout isn’t functional. I recommend chuze fitness instead. I will be following them there unless I see a change here soon.

It’s funny because everybody that rips this place are out of shape spoiled Californians who want a super gym with all the amenities. Me I love this place I’m here 5 days a week, I love the sauna I love the atmosphere and don’t mind the temp inside at all. Sure its a little dirty, but its a gym, a gym should smell of sweat. you guys can all keep your fancy gym. I love this place. I’m here to workout not conversation. Also has a nutri mart and Alan and Ivan are the man

I was lied to when I joined this place. Said it was being remodeled in 2 weeks. A few months later nothing. The staff does not clean or re rack weights. They just hang out and play on their phones or socialize. It’s hard to find Dumbbells Bc they are scattered everywhere.

For the sake of brevity I will not go into detail about the equipment that is in total disarray, the lack of gym etiquette from clientele, or the age of equipment and locker facilities.
More basic than that is climate control. This place is always hot, humid, and miserable. Ive been to this gym at 5 am dozens of times and it is literally (not figuratively) more comfortable outside than inside. Not even ventilation to get the stale air out, let alone air conditioning to cool the place down.
I convince myself every few weeks to go back to this place out of convenience and always regret it.

If I could give this location zero stars I would.
I’ve had nothing but bad experiences here. Not only is the gym filthy and all the equipment is either outdated or not working the place just overall sucks. I’ve been to many gyms before and never had such a bad experience. It’s even a hassle to cancel your membership! I tried calling to cancel and they told me that I had to come in person to cancel. Great so now I had to drive over there and take my time out of my day just to cancel a membership. I get to the gym and the front desk tells me oh you need to go to our east lake location to cancel. Wtf? I just drove over there because you guys told me to come in and cancel in person. I guess the woman who works doing cancellations is on maternity leave. Not my problem. Why don’t you have multiple people there able to do this process? And to make matters worse there is no manager on site.
I am not going to drive all the way to East lake to cancel my membership what a waste of time. They should of told me from the beginning there was no one there to help me.
Now I’m stuck mailing at letter to cancel my membership lets just hope that doesn’t take forever now.
I WILL NEVER COME BACK HERE OR REFER SOMEONE TO THIS PLACE !

The only comparison has this LA Fitness with other LA Fitness is the sign on top of the door. Eveything is different with other la finess. I see a lot of la fitness and this one is different, so dirty and bad smell. Here is like puzzel, you need to solve it. For example, when I came here for the first time, i was looking for men locker’s, but I couldnt find it, finally I asked a person to find it. It’s not enough cool place to work out. It seems it’s old one. The worst LA Fitness that I have been.
LA Fitness should take a look at here more.

I had the misfortune of going to LA Fitness in National City. The equipment was old. Very old. The gym was filthy. They had just opened at 6am. I was there at 6:30. There were used paper towels and empty water bottles on several machines. There is no sanitizer anywhere. The locker room was appalling. I refused to use the locker.
I don’t think they have cleaned the floors or equipment in quite some time.
Needless to say, I won’t ever return.
They should be ashamed of the condition of this gym.

I know it is as of now it is still Ballys even though they call it LA Fitness. I know it is rundown the building has been there 30 years but to cure all complaining when they knock that down and remodel that gym and expend it this year it will bigger than the east lake gym. I saw what the new layout is gonna look like and it will better than ever I can’t to see it completed.

Cleanliness is an issue with this LA Fitness. I have been to several and this one is not up to par. It needs a makeover. The staff was friendly and there were no crowds when I was there. I was just checking this gym out for a future membership. I will wait until this renovate and make a few improvements.

So I’ve been lifting for a few years and when I first moved here I tried to hit all the local gyms. 24, LA, Crunch, Chuze, and while I dig the squat rack and number of bench presses here that is all there is to like.
Every woman I encounterred at the front desk is rude, trying to rush you in or out. Honestly, I was straight hp shocked. I thought they were joshing me but no. From struggling to get the answer it’s 5 bucks just to get a tag to check in to the insanely rude way they told me how to set the app up to the even rude way they blew me off when I asked more questions I’m honestly sick of it. I didn’t get ripped off this place is what they promised it’s just that attitude. Nah bruh, I’ll take my cash elsewhere as soon as I can cancel this membership in 2 months. Hell to the no, this was a real let down for me because I don’t mind the slightly higher prices for the equipment or amenities but I’m not gonna be disrespected every time I walk in here.
The equipment isn’t dirty it’s just constantly in disarray. I know it’s not their fault jackasses can’t rerack their weights but they could definitely run through every hour or so and kinda try to keep it clean. The locker rooms and pool are another story. Heinous, even as far as gyms go this place is bad.
I’m still a fan of LA fitness, this particular one is pretty well located and some of the people on staff are polite and the members themselves are alright but this set up isn’t for me.

Ivan is the best! Huge gym great customer service and theres never a line for equipments.

Decided to get a work out in before i work. Been going to 24 fitness for years and decided to try something new.
I was not impressed with the cleanliness of this gym.
It is fairly busy i not sure if this is what i want.

I travel a lot and I’ve been to plenty of LA fitnesses, and this location is the worst one I’ve ever been to.
Equipment is extremely old, it’s dirty, it smells, there’s no sanitizer to wipe down machines, water fountains are gross. Needs to be remodeled and deep cleaned. Staff does not acknowledge anyone. No music in background. The sauna and pool area are the worst. The only good thing is the parking availability and the track upstairs.
LA fitness should be ashamed of this gym. Would like to see some positive changes, there is potential.

Really cool staff, guy named Joup (might have spelled his name wrong) showed me and my girlfriend around. It was our first time here. Really made us feel at home. I like the running track on the 2^nd floor that loops around the perimeter of the building overlooking everything below. It even has a natural bending curve like a race track around the edges. I was able to sprint and feel a natural run. Directions of walking and running laps upstairs are organized by days. Some days are clockwise while other days are reserved for counterclockwise running to prevent collisions.
One of my favorite things about this place is their smoothie shop. Too many times I’ve been trying to squeeze in a workout and get a protein shake or smoothie from somewhere. I end up looking for a store all the time so having a built in shop is amazing for me. 3 – 6 $ smoothies, shakes, and juice is perfect when needed in case you didn’t make your own. It was around 8pm and we were still able to order a blended peanut butter chocolate banana, after being offered a free sample. A guy named Ivan was really helpful at the smoothie shop register.
The equipment is good. Free weights and machines. There’s a pool, but I’m not into swimming. Theres a sauna as well, but I’m not into those either. There’s a stretching zone and a fitness room with mirrors. Theres also a small room away from everybody with treadmill type machines if you want to do some cardio away from everyone.
The main area of weights has your basic crowd but there’s enough variety in the machines for each muscle to give you space to workout even with 25+ people in the vicinity. There’s also a spot upstairs away from the main zone that focuses on a row of different pulley type machines. I like the getaway zones because sometimes I don’t want to work out around a lot of people.
I thought it was crowded at first, seeing the well lit parking lot, but it was because a live Zumba class was going on. The weight room area seemed a little crowded but doable. Not sardine packed. Everybody seemed to be in the zone, which is good.
I also like how there’s a subway in the same parking lot and a dennys which is 24 hrs open in case I want to eat something right after (maybe a healthy meal). That was my experience today, all stemming from a guest pass I requested online to have a free 3 day trial. They actually called me and invited me in which was cool as well. The rest of the staff seemed just as helpful.

Love the swimming pool I have knee problem so I do are my exercise in the pool it help a lot

Probably THE WORST gym that I’ve ever been to! I used to come here when it was Bally Total Fitness, so when I moved back to San Diego and saw that they had turned it into LA Fitness I was excited… They pretty much just changed the sign outside. When you step in it’s literally like stepping back in time EVERYTHING is old and exactly the same as 10 years ago! The bathrooms/​lockers are probably the worst part of the gym they are disgusting! Everything is corroded, the same 90’s color tiles, filthy, scary looking (looks like it was abandoned) I cannot believe that people actually shower and change in there. I WILL NEVER GO BACK!

I like this gym because it’s not crowded when I go. The clientele is typically older, just like some of the equipment. Expect to see overweight old men in Speedos standing around in the sauna (the windows make it convenient to see straight in while you’re doing cardio). Entertaining.
I have to mention, though, that the women’s restroom was absolutely filthy. Empty water bottles on the counter, no paper towels, no toilet paper!!! It was obvious multiple people rolled out the T.P., used it (on their bum!) and threw it on the floor. Pools of water surrounded the toilets along with poop stains in the bowl. I really was beside myself when I saw this (doesn’t happen often as I go to the gym regularly).
Poopy!
Oh yeah… when I left the plumbers were there so there was no water. Couldn’t even wash my nasty hands or flush the toi-​toi. Ew.
K, had to update. I went back today at the same time and the bathroom was much improved. Toilet paper and paper towels were restocked, and there wasn’t garbage all over.