Crown Dental Group

Despicable. Instead of allowing your receptionist to chew gum and answer ‘I don’t know’ to TEN very easy and direct questions in a row– hire someone remotely competent. Shouldn’t have to wait 2 months just for a god damned X-​ray and another month and some for the extraction.
This one star is because it’s nearly Christmas. One point for each employee in this godforsaken place.

I waited a hour an a half to be seen, when I showed up 15 minutes early to do paperwork, was told to hold on to it an to give it to the lady that calls us back, upon waiting roughly 45 minutes I ask how much longer an am told and I quote «you never brought us the paperwork so your chart was not sent back» okay yea I’m bothered but stay polite, gave her the paper work an waited 30 minutes go by an I ask again how much longer because I have my sick son an he’s a Lil fussy and of all the wonderful responses I get I’m told and once again I quote «you didn’t sign this» I never received it «I replied» an she response «yea I forgot to put it on the clip board» and the best part she doesn’t even say sorry or nothing just stares at me with a inflated face squeezed on the phone. Now mind you I am a sophisticated fauther and I have my own personal PPO dental coverage, I am completely unsatisfied with the services provided by this dental office it literally seemed like I was a burden for everyone there to be dealt with which is no way to treat a customer especially by the front desk and a practitioner, I am absolutely not letting this unprofessional building full of shenanigans and unprofessional workers who act so pedestrian pull out my wisdom teeth. I would advise everyone and anyone to seek out services at any other location. Horrible service an care.

BEWARE everything you hear about getting robbed by a dental office is true be careful and check with your insurance company everytime you get a bill these crooks charged me $ 1660 for work that was all covered by my insurance and they never even checked with my insurance to see what was covered or not they charged me as if I had no insurance I’ve been back and forth with the office staff for almost 3 months about a refund then they tried to quadruple the price of
what wasn’t covered to even out the difference Norma the office manager has returned 2 of my 15 calls the back office staff are good people but the management is horrible. I have sent a demand letter to avoid having to sue these people I will update after the 10 days of my request.
UPDATE: Dr. Ness and Office manager Flora did contact me and refunded me 1250 of the 1660. Dr. Ness and Flora handled everything very professionally and we’re both unaware of the issue of refund and insurance until that had received my letter. So to answer your questions yes everything worked out and was handled and I am pleased with the outcome. So I will also change my rating to a 3.

I call to make appointment and the resectionist on front desk was laughing between my conversation I guess she chatting with another employee there I found this really rude UN PROFESSIONAL IF I GET THIS AGAIN am going to complain. With the supervisor next I will get the person s name first next time but this is so rude I don’t like it

This review is long, but I think worth it. There are so many bad and overpriced dentists’ offices out there that you need more than a few sentences to make an informed review/​decision. I don’t understand the low rating. They must be under new ownership/​management, because those other reviews ARE NOT the place I visited today.
I went to Crown dental after receiving an exam/​price quote from another San Diego dentist. The other dentists office wanted to charge thousands of dollars for a front tooth extraction and bridge. Along with being overpriced, I felt like I was dealing with a car salesman trying to get me into a new set of teeth.
I had my X-​rays sent to my family dentist back in PA for a second opinion. Long story short, the tooth needed to go.
I heard about Crown dental from a place I called on a VA referral sheet. Military retirees get health care, but not dental (unless it’s service connected). So I set up an appointment, dreading how much it would cost (I don’t have dental insurance).
I immediately noticed the difference as soon as I checked in. The other dentist’s office wanted payment immediately. Crown gave me new patient paperwork to fill out, not worrying about being paid the second I walked in the door. After an exam and X-​Rays, I received my treatment plan. They wanted HALF as much as the other dentist, and recommended an implant over a bridge (the other office wanted to charge even more for an implant than a bridge, so I had pretty much written that possibility off.)
After happily agreeing, I was immediately taken in for molds and impressions. Dr. Ness came in and gave me a thorough rundown of the procedure, timeframe and what to expect. I went in for an exam at 9 and left at 1 with the extraction complete, implant base installed and a temporary tooth cemented in. It’s my front upper tooth, so it’s nice to not have to walk around with a gaping hole when I open my mouth. Now I’m just happily waiting a couple months while my jaw grows around the implant base and they install the permanent tooth.
I left Crown dental confident in my choice of dentist. They’re friendly, attentive, professional and caring. I can’t recommend this place enough.

Went in for exam and got told I had 10 cavities and I need a deep cleaning and was do that my insurance wold not cover the cleaning the deep cleaning was going to be 600 dollars I have love to brush my teeth and floss this didn’t seem right to me I went to get a second opinion and I was told I didn’t need a deep clean nor did I have 10 cavities crown dental is a lier that just want your money if I really needed the services they said I needed I’m pretty sure I would have been told please be careful get a second opinion before getting anything major done

I like this place. I neglected my teeth for quite a while. I am now in the process of putting everything back in place. This is great! The only downside would be that Crowns need replacing after 10 years.

I had a great experience. I was referred from another dentist and I forgot my referral paper. They were happy to work with me and have the paper faxed over. Don’t forget your referral paper! They will not see you if you don’t have it!
They took me in 5 minutes tops! Didn’t have to wait long at all. I got my x-​rays done and the doctor saw me and I was out in less than 30 minutes.
That’s the type of experience I want at the dentist. No hassle, comfortable environment, friendly doctor and staff, and it was clean!

It was true And I was a patient here. Maybe not all the employees here are bad but defenitly the ones that helped gave me a bad experience.

We were refered to this place by another dentist to get root canals done, first visit for consultation went ok, we set up appointments and confirmed them, showed up for the first one and they put the wrong date down in their books, then their attitudes changed and became real unprofessional, my daughter in law is handicapped and my wife is her overseer, the office staff got very confrontational along with the actual dentist and a person that said he was the president of the office, my wife would not shake the office managers hand saying she doesn’t do that the office manager replied she don’t do that either, she later denied saying that, the dentist then started to confront my daughter in law and saying you can get two root canals in one visit, my wife asked him not to talk with her because she is handicapped but he would not stop so my wife left, when they got in the van my wife looked up and the dentist was outside smoking a cigarette, she got out to ask him why he did what he did, he came up to her yelling are you insulting me over and over, my wife then just left, my advice is there are much better dentist to go to, getting dental work done is very serious, crown dental is not a professional dental establishment.

This is for their appointment system and customer service. I went there because I was referred by my local community dental clinic to go there and get a root canal and a crown. I went there the first days of January, with pain on my front tooth. There I am, in front of the unpersonable receptionist, telling me to hold until she would be done with the phone calls. That was for about ten minutes. In the meantime, Im just standing there and she is answering every phone call. She finally took time to get to me. She told me the next appointment available would be until 02 – 21. I told her that I was in a lot of pain and needed an appointment sooner. Very unsympathetically she told me to go back to the referring clinic, while another employee is just standing there just glaring at me. I found another clinic with an appointment sooner and everybody was more cordial and accomodating. Thanks for nothing Crown Dental.

Went for my six month exam had a great experience like always Dr Camhi did a great diagnostic after completing my exam I would like to thank Dr K for his great service I was very happy with my treatment and would like to say crown dental has a great staff from the moment that I checked in to the moment I checked out. Thank you guys see you soon. I highly recommend crown dental.

Had Oral Surgery to remove my impacted Wisdom teeth. A week later I find that a piece of broken tooth was still lodged in my tissue due from negligence. Missed a week of work. Came back and had it taken out on Day 7.

Don’t Waste Your Time with This Snotty Arrogant Bunch. Had a bad feeling when I made the appointment, Wait a month and a half + for appointment. Appointment supposed to be today. Says «I must bring referral with or I will not be seen». I don’t have it. The LAZY %#$@ can’t take a minute to have the other dentist fax a referral ?
They Already saw it when I made the appointment In Person. They may have it.

Dishonest, just to make a buck… They make prices as they go. Went there for a filling ended up with a crown i didn’t need. After ex-​rays they told me all my feelings needed to be replaced. Went to another Dr who told me I had perfectly good fillings and no dentist would never have replaced them if it was in his mouth. Scammers with a smile on! I would never go back and highly recommend to have second opinion if you do end up there

–My 1^st visit for a consult for extractions took about a month to get, I got there a few minutes early sense I new I had paperwork to fill out, I waited just over a hour to even be called in spent 2 hours there, I was not happy with the time.
–They have me a Saturday appt and a «in between appt» because I was in pain, I knew I would have to wait a little based on my 1^st visit, not only did I wait a «little» I waited just over 2 full hours to be called back, Waited a few more min when I got called back, waited a few more min to numb my mouth. Once the doctor came in for the shot he was violent with that needle (that’s how I felt) 35 more min later he came in and started what turned out to be a 10 min procedure for 3 extractions.
–I have been in little pain from my wisdom teeth and other extraction the last few days, other than where he jabbed the needle in, that where the worst pain is but I also have NOT been able to open my mouth day 6. Today finally I can do the width of my thumb. Finally I got it open a smidge more after a stretching and stretching.
— I grab a light and a mirror and low and behold I don’t have stiff jaw, lock jaw what ever you wanna call it. I can clearly see he stitched my gum to my cheek! Seriously?! I know its messy with blood rite after, but really how can you be that careless?!
–I have not been able to eat properly, still on «liquid» and «soft» diet even that’s a challenge. its been miserable sleeping! I can’t swallow rite because my left side cheek tissue and gum is still tender and irritated from being «fused together» trying to constantly open my mouth and where he jabbed the needle so man times in the same spot.
–This is a wham bam thank you, now get out! kind of place. (Once they actually start)
–The male poss Hispanic? (who works weekends) nurse I had was cool he was the only good thing I could say about this place. He was nice, let me know what was going on whole time beg-​end, made sure to suction consistently, had a ice pack ready to send me home with, mad sure I had more than plenty gauze to go home with. That 1 star goes to him and him only unfortunately you can’t rate specifics. I really wish I remembered his name.

Bait and Switch? You decide. I’ve gotten three «estimates» on installing one dental implant (tooth) in my lower jaw and was no less than shocked at the price Crown Dental was going to charge. My two other estimates were priced within $ 100 of each other — one at $ 2,850 and the other at $ 2,750 and those were not «sale» prices. The price at Crown Dental was $ 4,500! This is for one implanted tooth in my lower jaw.
Crown Dental’s doctor looked at my missing tooth and said, «That should be no problem. You have enough room and all you’d need is a bone graph on the outside of the jaw, next to your cheek area.» Again, he said it looked like there should be no problem and before the process would be done he’d need a full panoramic x-​ray of my mouth just to make sure that during the process, there wouldn’t be any problems.
Well, a dental company has the right to charge whatever they want, however, they have a very deceiving add in my local San Diego Reader Magazine. Their add said that you could get 50% off dental implants. And that included everything, including the bone graft. So, was it unreasonable for me to expect a price much lower than what my other two estimates cost? Crown Dental’s written estimate, which I still have, stated a cost of one tooth implant as being $ 10,700 but because of their add in the Reader, they cut it down to the $ 4,500. After getting the written estimate, I asked the woman who helped the doctor, about the half off sale and she said that that written estimate WAS the price that reflected the discount!
Pros. The doctor at Crown Dental and the staff were very friendly.
Cons. The reception area was especially dirty. Actual dirt and grime on the walls, the carpet was stained and dirty and the brown couch in the middle of the room was so dirty, especially on the arms that I stood the whole time I waited for my appointment. I was not impressed with the cleanliness of the examination room either. Dirt on the walls, dust on the connections to the equipment, etc.
I would not recommend this office to anyone. Sorry, just seemed to me to be a «Bait and Switch» advertisement in the San Diego Reader magazine. In other words, get the customer in the office by promising a lower price, then hit them with what they’ll actually have to pay in the end.
P. S. (I have saved both the advertisement for 50% off and Crown Dental’s written estimate price if they would like to dispute this.)

I spoke to Dr Camhi and he is very nice and knowledgeable. However he farms out the implants to other dentists. I’m not sure what dental work he does. The 50% off Reader ad is as accurate as 50% off ads at a department store like Penny’s. First the price is doubled, then a 50% discount is applied. Get multiple quotes. I have not had work done here.

I found this dental office from a coupon I purchased from ReaderCity for a cleaning, X-​rays, exam, and whitening trays. A great deal for all this for the price I paid.
Anyways I was worried as the office is in National City, and it’s a bit of a rough area for me, but was pleasantly pleased at how convenient it was right off the 5 freeway.
I walked in to see a lot of people in the waiting room, and was a bit I overwhelmed, but once I got seen by the girl that did my X-​rays who was so nice, my nervous feelings went away.
They have new modern equipment which I liked, the X-​rays went straight to the computer to be viewed.
The dentist who read my X-​rays, Dr. Camhi, was extremely nice and went over everything thoroughly. He pointed out so I could see on the monitor things to notice, and I could tell what he was talking about, so when he said I had a cavity I knew he was correct.
I’ve actually had dentists before say I’ve had things wrong, when I didn’t need the work. Yikes!
My cleaning went smoothly and the whole appointment went well.
They are willing to work with you there on cash prices and payment plans, which makes getting teeth problems fixed actually possible!
I will be back and getting my problem fixed here on my teeth and any cleanings in the future!

I have to say the team at crown dental are very good. I had a tooth extracted today and everything went so smooth. I was very nervous when I came in because I do not handle pain well. But the ladies at the front reassured me that everything would be ok. The doctor and the nurse were really nice. They talked through what was going to happen and made me very comfortable.
I know it’s not normal for people to say they enjoyed the time they spent at the dentist but I did. And I am happy to have the team at crown dental complete my implant in January. Oh and they were very nice to my mother who was patiently waiting for me in the waiting room.