Greg’s Repair Service

I took my Audi to Greg’s a few times, and the repairs were simple and completed without fuss. He put a brake rotor on the car that was all rusted on the hat. It was clearly laying around somewhere, so that was’t too impressive. Then on another service they damaged the wheel. Greg took the cost of repairing the wheel off the cost of the major service, but stuck by that his people would never have caused any damage. It was pretty clear though they had, so happy he made it right with cost, but not too happy he didn’t take the high-​road and apologize. I can’t speak to vehicle-​specific work, since mine was general (tie rods, etc.), so your mileage may vary.

If you own a German car and are going anywhere but Greg’s you are making a huge mistake. I own a VW Eurovan that is a typical VW, over engineered and under built. Greg and his crew have done everything for my van for the last 7 years and I can say that I wish every business was run as well as this shop.
If I ever buy a gun it will also be from Greg.

Greg is a very nice man, but he was wrong about $ 3000 worth of diesel repairs on my Golf TDI. He kept selling me different things that were wrong with my diesel engine, and every time I believed him, and over 2 years, I spent a lot on his repairs. When I finally traveled an hour to have a real diesel mechanic take a look at it, all of Greg’s repairs were either wrong or done poorly. In the end, I needed to put another $ 2000 dollars into the car to get the car to run properly.
I wouldn’t trust him with a diesel again.

I recently bought a used Jetta, against all sane recommendations to avoid VW’s. I ignored that advice, but luckily did not ignore the advice of my roommate and his family to take the car to Greg’s.
At first, I resisted, since it’s quite a trek, but when I started experiencing jerky shifting issues and didn’t trust the Jeep dealer where I bought it to know what was wrong, I realized I needed to take it to a shop that knew VW’s.
I haven’t had my car back long enough to know if it still has issues, but after being told at Aamco that the transmission was shot and by my dealer that there was no problem at all, I realized I needed an opinion from someone who actually knew what he was talking about. Enter Greg, the «Volkswagen genius.» His solution was to try new fluid and an air filter. He explained that changing the fluid is costly, but will also give him a chance to open the pan and see if there were any clutch bits or other noticeable problems with the transmission. Just from the way they explained things to me, I could tell they know their stuff. I left my car on a Thursday afternoon without an appointment, and they fit me in for the service on the next day.
German cars are deliberately confusing and designed to be impossible to diagnose yourself, so I strongly recommend you take your car Greg. I’m going to make the trip to Natick from Somerville, even for oil changes, because I know they are thorough, honest, and will give my car the best car possible.
Also, Greg runs a gun shop next door, which is kind of a trip.

Great service and diagnosis…
Car: 2000 Jetta VR6
Problem: Shifting causes jerks plus my bumper is almost touching the ground.
Greg was very knowledgeable and did a drive test before he called me with the diagnosis of the problem. He gave me his card which had his email address. Yes a auto guy who actually cares about the car and you. He was able to fix the problem without telling me I needed a new Transmission like the 2 other guys that I went to before him. He saved me money, time, and more importantly anguish.
I highly recommend that any German car owners go see this guy.