VIP Bartending Service

I’ve been to multiple events with VIP as the bartending service. The final straw for me was at Taste of Nashville recently. The employees (not all, but certainly most) have a pretentious, arrogant attitude when serving the customers. It feels like you are walking up to a sorority table to ask for a drink.
Example– At Taste of Nashville, the VIP staff would literally ignore people that were waiting for drinks. They make you feel like you are doing something wrong by asking for a drink (their job…) to be made. On their phones when people were waiting to be served. They lacked the hospitality that you would expect from a bar. Some employees that were hired for this event were even drinking during the event. Events hire this company to bartend and would certainly not want them drinking while there. After multiple events with the same, cold attitude from VIP, I would certainly recommend looking into one of the other providers in town if hiring for an event. Do it for your guest’s sake.
UPDATE:
In response to the business reply below– This person SERVED me a drink AT this exact event. The statement that she was there not working is simply false. The defensive reply does nothing but prove my point to the disrespect and unprofessional behavior of this business.

I use VIP Bartending Service for all of my corporate events. Laceey and her team are a delight to work with and I couldn’t be more pleased with her service. She is easy to work with, flexible, and reliable– and kind to boot! If you need a bartender for your event– no matter how big or small– call VIP Bartending Service.

I wanted to update everyone with the trouble I am still having. I have called and emailed Laceey at VIP bartending several time since my last review. I just now have gotten a hold of her. She was extremely rude and unprofessional. She is refusing to issue a refund even though they messed up and did not bring the drinks/​mixers that were in our contract. Even though she said she would issue a partial refund for their mistakes that night. Please don’t stress yourself out with using this company. Pay a little extra for another company– a stress free environment on your wedding day is well worth the money!
I see Laceey has replied with a response. Note there is no mention of wanting to rectify the situation. Laceey was VERY rude when I spoke to her, hung up on me TWICE when she could not answer my questions. This is very disheartening and sad that there is a business that can treat people as such.
I will update my review soon.