Ruby Nails

Lordy, no appts, just show up and be prepared to wait and wait and wait, my last trip here was and hour and a half wait before I got my feet wet then another half hour Pedicures are perfunctory, acrylic fill ins pretty good and all very reasonably priced. I take my own polish.
I don’t want any conversation and my kindle and I get along just nicely.

If I could give this place 0 stars I actually would. I have never left a negative review for a business, but my experience was seriously that bad here. Went in for a pedicure and a shellac manicure. After 1.5 hours in their shop, I am leaving with only a pedicure. Whatever cheap brand of «shellac» base coat they use gums up on your nails and doesn’t set. So after pointing this out, the guy took it off my nails, soaked my fingers in pure acetone, and started over. Happened a second time and he told me it was my nails, that they must be «oily» or something (what??). So he soaks them again in acetone, takes off the base coat which basically scrapes the top layer of my nails off, and then they had the audacity to charge me for the «manicure». I told them I wasn’t going to pay for the manicure since it’s not my fault their base coat doesn’t work, to which they insisted because he had already filed my nails. My nails are now paper thin (they actually look wayyy worse than when I came in) and I STILL don’t have polish on my nails.

I went in last month for a pedicure and remembered, as I received a very cheep and ½ a** service, why I had not been there in a long time. I am re-​couping from a fractured hip and was very clear «I really needed a good foot rub» Also I said it had been 3 months since I could reach or bend & really exfoliate. I got neither. Another lady sat beside me and got both. Needless to say I did not feel an obligation to tip. (TIPS = to insure prompt service)
Hopefully I will find a better salon.

The first time I went, my gel manicure was good. A young lady did it. However, on my return visit, I had a different tech and the job was sloppy. Not sure if I will be going back. If I do, I will make sure the guy doesn’t do my nails again.

Please come here if you want super grumpy old nail techs at 10:30 am. They open at 10, you’ll be thrilled. Hey, I get it it’s a lot of work. I would expect this kind of attitude on a Friday at 5 pm… WHATEVER. I had my first full set of acrylic nails after years of not having them, and the guy couldn’t care less what he was doing. He got acrylic all around my nail bed, he DIDNT even BOTHER to shave the buildup under the nail either, or anywhere for that matter. When I nicely asked him can you clean this up for me a little and straighten all the nails out bc everyone of them was crooked. he got upset and gave me to someone else. Still looks like crap. The grandma who I was assigned to, maybe out of spite, didn’t straighten all of my nails out they’re crooked. And snarled at me when I pointed this out to her. Not nice people. You can do better.

The good: Perfectly competent $ 25 pedis, and a convenient East side location with plenty of parking
The bad: frequent long waits, a pretty low-​end polish selection (I suggest bringing your own), a surcharge for using a credit card, and a bare-​bones approach to ambiance (you get what you pay for, I guess)
The ugly: your little piggies BEFORE you go in, but not after
Bottom line: if you’re in East Nashville and need some no-​frills nail care on a budget, Ruby Nails fits the bill.

STAY AWAY FROM THIS AWFUL PLACE! Not only are they extremely rude to customers, the sanitary factor is concerning to say the least. Dirty floors, bugs, and poor upkeep is the first red flag upon entering. Second, they only have maybe 40 colors to choose from, most of which are half empty and old looking. Lastly, the gentleman doing my manicure CUT the side of my finger and I’m concerned I may have an infection now, as it is red and a tad swollen. This place is amateur hour at it’s finest.
Forgot to mention, while I was there another woman came in complaining that a manicure she had got two days before had chipped off on two nails already. Shotty work is the norm here apparently. Do yourself a favor and go to ANY other nail salon in the area. Gross place.

Nothing fancy, but I needed to rave about my amazing gel manicure that lasted 3 weeks! It could have even been longer if my nails didn’t grow out. I will say that service is not quick, but the job is always well done. This is my nail place, no where around has proven to be as good.

As the other reviews have stated, the place isn’t fancy. But I’ve been to all of Nashville’s nicest nail salons and NONE of them have given me a gel manicure better than Kathy at Rubys. She is amazing.

I went there because I have been looking in the area for a salon that makes me happy. Lucked up on this shop. It’s nothing special or fancy but you get quality nails. The gel was very pretty and my tech, Hannah, didn’t rush to get me in and out (even though there were lots of people waiting). She did use latex gloves with my pedi (which I HATE, but I’ve grown accustomed to it)! Decided to get my brows waxed, even tho I was a bit skeptical but they turned out nice, as well. I will be going back!

I did not have the greatest experience but my roommate had an amazing experience so I think it really depends on who your technician is that day.
I was a little disappointed because I think there was some miscommunication and apparently I only received a gel polish change instead of a gel mani. There’s a lot of empty space between the polish and my cuticle and I’m sure it’ll look a bit awful when it starts to grow out. Otherwise the experience was pleasant enough.
I might give it another chance but I guess I’ll try to be clearer when I communicate what I want.

HORRIBLE! I’ve been getting my nails done for 20 years, and this place is definitely one of the worst places. The workers are rude. The customer service is awful. They are not thorough — and their pedicures are the worst. My massage on each leg lasted 30 seconds, I swear to you – same with the foot scrub. It took about 15 minutes from start to finish. I read ONE article in People Magazine and my pedicure was over. When I left my feet were still rough, and when I asked the nail tech to please spend another minute or so buffing my feet — she got an attitude and yelled at me and called me ‘crazy.’ So to avoid a scene – I simply have to accept that. But I leave and my feet are still rough. I’m coming in for a pedicure and a rushed job is not what I’m paying for… I walked in with my friend who is paralyzed from the waist down, and upon entry and upon exit — not one person got up to help us with the door. I was carrying her with my body and not one employee or the front desk even blinked an eye to help. She couldn’t even believe it.
As I was drying my nails – two customers were talking and telling me they’d never experienced worst customer service. In fact to quote the girl, «They didn’t make us feel welcome here. They made us feel bad for coming in. They’re crazy.»
It’s overall – very negative environment and I really wish a new place would open up where I’d feel confident and happy spending my money.
This place is a disgrace. I’ll have to go to somewhere else to get customer service, manners and tact.

I love this place. Gel nails: $ 25, manicure $ 10. They do a great job. No frills. Just gorgeous, long lasting sexy nails. It’s been almost 2 weeks and my nails are still perfect.

I come about twice a month for gel manicures and a brow arch. No bells or whistles, just quality service at very affordable prices. There will be no state of the art set up, sounds of the ocean, or dim lighting. You will encounter children running and crying and an occasional loud conversations. If you’re looking for a «spa ambience» you may want to take I 40 to Green Hills. If you are satisfied with good service in a timely manner, take your business to Ruby Nails.

I went with some friends last week to Ruby Nails and we had a great experience there. It was clean and the people were very friendly. We already decided that we would come back. Highly recommended. A-​Ok!

It’s a basic, no frills nail salon. You can’t beat a $ 20 pedicure! I’ve never had any disasters or big issues here and I have been going about once a month for over two years. It’s dingy in there but whatever. A good deep cleaning and a paint job would do wonders but they’re packed so clearly it doesn’t matter!
If you want to go on Saturday, go early otherwise there will be an hour+ wait.

There is nothing posh about Ruby’s, but it is inexpensive and they have a great selection of shellac colors. I got a no-​frills manicure and was in and out in less than 30 minutes. I’m excited to find a nail salon so close to my house!

Awesome place! Love the people and love the prices! Best gel nails EVER! It’s not a day spa… So don’t expect the extra crap and silly soothing background Music ;-)) and bamboo floors, etc… but they are quick, clean, sweet and best of all cheap! Oh, they have brand new massage chairs — so worth it! Plus it’s by far the best pedi/​mani I’ve ever gotten in Nashville and I’ve been all around. The «fancy» places just put on a good show and barely get your cuticles cut down or barely scrub yer nasty feet. These people get the job done RIGHT! And for the right price!

Very friendly staff. We got right in, great price. Limited colors but for a 20.00 pedi I am not complaining. If you want a fast, well done pedi this is the place. No compaints at all!

I really do like this place. I’ve had several of the staff here do my manicure and pedicures and they do a great job. Even though I have insanely ticklish feet! (Even the scrubber and razor tickle me!!)
Highly recommend :)