Rover

didn’t even get service even with an appointment! I made the appointment and went over the cost which they said due to my situation (disabled) it would be completely free. they knew my dogs current health problems but was very important to get her fixed before she could get treatment elsewhere. well got there and they were late. I brought the paperwork I was told to to get it free (even though its suppose to be free to most if not everyone anyways) they didn’t look at it they just shoved it back at me and demanded money. I told them what I was told and they said even though its free its has a recommended donation of $ 15. they only took cash and I dont even carry cash and was never told about a donation even before my disability status was talked about. I couldn’t leave to go to an atm because then I would be late and not accepted. not to mention I had my dog with me I couldn’t leave in the car to go to a store. they had asked the people waiting to tell if any health issues with their pet. when I had mentioned heartworms and that the vet we had wanted her fixed before treatment they literally ripped my dog. off their bus and told me they couldn’t have her done and acted like she had rabies. the lady was rude to begin with when she was getting people to line up but the way she handled the money situation and the confusion over my dog was unacceptable. health issues denying her I would have been irritated at the info I got being incorrect but the payment confusion they could have at least been nice about it and let me pay when I picked her up or something instead of telling me I should have known when I didn’t even go to the website to see this disclaimer. she was an abused rescue I found and even broke I would have found the money but I had to get her in ASAP so she could start heartworm treatment and not lose her place til next round making treatment later. the only positive thing was the lady on the phone was nice. too bad she told me all the wrong info.

You can’t get them on the phone and they do not return your phone call.
Impossible to get in touch with.
Absolutely impossible.
I have tried for three weeks to get a call back to no avail.
If they should return my phone call, I will be happy to edit this review.

Rover is a spay/​neuter program offered through the Nashville Humane Association. The big yellow bus travels throughout Davidson county 4 days a week. Here is their calendar of where they will be
. But it is APPOINTMENT ONLY. They don’t take walk ups. You need to call the Rover staff at (615) 352‑4030 or (615) 354‑6343 and fill out an application from their website. If you qualify, they will spay/​neuter your cat or dog for FREE! Look at their website for qualifications, but one of the qualifications is if you are a Davidson county resident. If you live in Nashville, then you’re good. If you’re not a resident of Davidson county, they have other qualifications like if you have proof of food stamps, disability letter, public housing rent, etc, etc. The equipment they have include: 2 anesthesia machines, digital scales, autoclave, surgical lighting, microscope, as well as medical supplies. And after the surgery to fix your pet, they provide free pain medication, vaccinations, flea/​tick treatment, and nail trims in addition to the free spay or neuter surgery.
Get your pet fixed today for FREE and avoid unwanted litters!
*Also, if you want to volunteer, Rover seriously needs volunteers. I generally volunteer with walking dogs, but Nashville Humane could use so kitty groomers/​socializers and people to help out with Rover.