Nashville Marriott at Vanderbilt University

I stay almost exclusively at Marriott hotels. The service at the Vanderbilt Marriott is as good or better than any hotel I’ve stayed at. The fitness room is excellent. The rooms are nice. The the big thing is that the staff are over the top nice and friendly. When in Nashville this is where I will stay.

Modern, updated hotel in a convenient location with pretty cool views of the Vanderbilt Stadium from your room… if only the UT vs. Vandy game was on while I was staying here! The room was comfortable and the staff was very nice too!

This hotel has provided me with one of the best experiences of any hotel I have stay at in a long time. From the minute I walked in the door the staff has treated me with such kindness and respect, there are not enough words I can say of how much gratitude I have for the staff here. Everyone one was so extremely helpful and kind and always willing to help me no matter what and always with a smile. I highly recommend this hotel to everyone coming to Nashville! It’s the Bomb!!!

Giving it two stars for the location. In town for a concert behind hotel at Vanderbilt stadium. Room was what you expect from Marriott. The only issue was that the television did not work, but we were not in town to watch TV. Let front desk know and they never responded to our issue. My rating is like some of the other reviews. Nightly rate of $ 359 for the room and $ 81 in local taxes. $ 36.00 for valet parking. Add in a couple of bar charges and my bill was close to $ 1100 for two nights. This is the most I have spent for a Marriott outside of New York City at the Barclay Center Brooklyn Marriott. I am a platinum member so I am familiar and used to the Marriott properties rates. I know people can say you knew the rate going in, but with local tax and valet rate got high quickly. I just feel that this hotel does not warrant these rates.

This vote was overpriced for the service I received. After staying here it is not a surprise it was the only hotel with available rooms on a holiday weekend. I was upcharged for everything from wifi to breakfast. The room was tiny. We were promised a king bed and pull out couch — but they were sold out — even though we made our reservation only an hour earlier? The entrance and valet are dangerous and confusing — we watched several people almost get hit by a valet driver. Save your money and go across the street to another hotel!

Good location. Friendly and responsive staff.
Clean and comfortable
Great view of Vandy Stadium. Close to downtown

Lovey hotel with Ritz Carlton top shelf service, look and feel. You will enjoy the breathtaking views from your spacious, clean and comfortable room. The entire staff is readily accessible and caters to your every need immediately. When traveling to Nashville don’t miss the opportunity to stay at this gem of a Marriott. As a weekly traveler I can honestly say that this is the best property in the Marriott portfolio.

Nice enough place and friendly staff. The accommodations were absolutely perfect. Bed was big and comfy. Privacy was nice as well. However we were staying here for the rock n roll marathon and the staff was completely unaware of anything going on. They didn’t know or have the shuttle running to the start line. Since they were listed on the marathon race site you would think they would have been prepared. We had to drive down there (2 miles) because they didn’t know anything at the front desk.
Breakfast times were out and ready until after we needed to be gone. Found this out later. It would have been nice if they were more prepared.
Again I cannot complain about any of the accommodations as they were absolutely nice. Staff super friendly just uninformed about a major event in the city that any participants stayed at hotel.
I’d stay here again if they have better race accommodations.

We came here for the big convention and while our room was clean and comfortable, everything else was sub-​par. We should’ve stayed at a Hampton (way better service). The convention had 70,000 people coming into town and the hotel only had one small shuttle that seats about 11 – 12. Half of the time the drivers either didn’t answer their phones or turned them off entirely. The hotel gave the lame excuse of cell phone issues. Many people complained about this and nothing was done. Some of their guests missed the speeches because of the wait time.
The breakfast buffet was absolutely a disaster and the hotel had the audacity to charge $ 25 for it. It was practically a basic continental breakfast. Nobody wanted to pay the outrageous price so everyone was trying to order from the kitchen. Our server informed us that it would take close to an hour to eat breakfast and we were pressed for time because of the convention.
Bottom line… this hotel had years to prepare for what they knew would be a busy weekend and they were grossly inadequate, unprofessional and inconvenient. I would never return here again. It was a disaster to rely upon their services and judgement. The epitome of amateur hour.

It’s a Marriott.
Just expect that they’ll gouge you.
Ten bucks for wifi.

This review is specifically for some of the staff who demonstrated excellent customer service. We had an especially great experience with Brody at the front desk, JD our shuttle driver, and Nick the bartender. They are all genuinely friendly and attentive. Thanks for the great service!

Would have given this hotel more stars if the had not thrown a surprise parking fee at me. $ 21.89 for me to park MYSELF, not valet for ONE night. The person checking me in failed to inform me that I would be charged. I found out only when I saw it on my credit card statement. The hotel was otherwise nice and clean. No complimentary breakfast though. Crappy way to treat your customers in my opinion.

I stayed at this hotel every week for 6 months while traveling to Nashville. It’s in a great location — you’re across the street from a beautiful park, close to a lot of businesses and Vanderbilt, walking distance (or a short drive) from a lot of restaurants, but not right down town so it’s a little easier to get in and out of the hotel.
There’s also a shuttle that will take you within a few files of the hotel until 11pm.
The staff is extremely nice and welcoming.
This is my first choice hotel when visiting the Nashville area.

This hotel has an IDEAL location, the shuttle was perfect, and we got a great deal on priceline. The staff was SUPER friendly and helpful at all times. This was my fourth trip to Nashville for pleasure, and second stay at this hotel. I always choose this neighborhood for the location – close enough to the hubbub but in a fun, walkable neighborhood. Again, the staff made us feel so welcome and attended to at all times – and you can’t beat the Jenni’s ice cream they have available for purchase in the sundries area; it was an addictive late night indulgence! From the Catbird Seat and Patterson House to Hog Heaven takeout at Springwater Supper Club, this neighborhood is a great place to hang out when you aren’t in the mood for the Broadway scene.

Well… $ 385 a night. No internet included, no parking included and no breakfast included. The view was beautiful but not worth that.
Unimpressed with the room. Nothing that screams, «I love to stay here.»
The bartender was nice and comped our beers… Which were flat. The bar snacks were wet from being splashed on. Seriously.
Overall — had to be here for a meeting, otherwise would have stayed elsewhere.

Unimpressed, unimpressed, UN-​impressed! $ 300 a night and no complimentary breakfast? $ 30 to park my car! Bed was uncomfortable, hotel is noisy and the room was mundane. Go to the Hilton down the street, better service, better room, better price.

I had a great experience here, although I can’t speak to their parking situation ($ 30 for valet, I believe) or the quality of food at the restaurant, since I didn’t eat there.
I stayed here for 3 nights mid-​April. The rooms were very spacious, clean, and comfortable, and one of our two double beds was brand new. Our room (628) offered a PERFECT view of the Vanderbilt football field so if you’re in town for a game, you essentially could watch from the comfort of your room!
The staff was super friendly, although I wish they would have mentioned the shuttle when we checked in (might have saved us some $ that first day). They offer a complimentary shuttle that goes anywhere in a 2-​mile radius, so it’s a quick and easy way to get downtown. All of the drivers were really nice, and of the 8 – 10 trips we took, there was only one time that was more than a 15−20min wait. (Most were around or much shorter than that.) The last run is at 11pm, so if you plan on making it a late night, you’ll need to cab it back.
Not sure if this is a thing they do often, but they had complimentary OJ & champagne in the lobby to make your own mimosas one night. That was a nice little surprise.
There’s a Starbucks in the lobby which has free wifi, but you need to pay for it in the rooms. (For some reason, I was able to pick up the signal on my phone in our room, but my cousin wasn’t able to on her tablet.)
There are a few shops right next to the hotel — Barnes & Noble, Bread Factory, a clothing boutique, and a PF Chang’s, too — and lots of chain restaurants on that main drag of West End. Also a quick ride (or a leisurely 30min stroll) from Hillsboro Village, which has a few cute shops and restaurants.
Next time I visit, I might stay somewhere a little closer to downtown for the sake of convenience, but if Vandy is your reason for visiting, this place is a great bet.

We stayed here for 2 nights for a business trip with my company. I was very pleased with the location; about 15 minutes from the airport and 10 miles from downtown. They offer a free shuttle that takes you anywhere in Nashville within a 2 mile radius. That worked out great for us because we wanted to see and do alot! The shuttle service itself is worth 5 stars!
The room was nice. It was simple but clean. Our window offered an amazing view of Centennial Park and the Parthenon. It was great to peak outside and watch families romp about. The bed was very comfortable and I slept like a baby! 5 stars!
Service was outstanding! Everyone was professional and helpful. We did not encounter a single person who wasn’t pleasant. 5 stars!
However, there wasn’t free wifi which just seems wrong in this day and age. They wanted 10USD per day which was ridiculous. 3 stars!
Food– Meh. I’ve experienced better. We had our holiday party in the ballroom, which was, btw, gorgeous. But the food wasn’t very good. We also had Sunday brunch here which was pretty expensive for the goods that they served. I was very dissappointed.
All in All, Nashville Marriott at Vanderbilt University gets 4 stars! I would definitely recommend this hotel!

I stayed at this hotel for a week. That was a long time for me. Well I had a conference to attend and I just got back.
I was able to try some of their services. The shuttle is convenient. It is free just give them a tip if they drive you. They can drive you within a 2 mile radius so basically downtown. I only took the shuttle one time when I was by myself but the majority of times I took a taxi. There were always cabs waiting outside of the hotel. Downtown is great to go to. Lots of music and great food.
My mom got to Nashville before I did so she was willing to wait for a nice room. She did get a room with a view of the stadium.
There is always someone in the front or someone in the lobby that can help you. If you have questions about where to eat then they will offer suggestions.
What I loved about this hotel is it’s right across the street from the Parthenon replica. I wanted to walk there more often but I couldn’t wake up since I was on west coast time and we had the conference to attend in the morning. THe evenings consisted of other site seeing opportunities that I had to take full advantage of.
Overall great experience in Nashville. I hope to see Nashville again in the near future.

Nice hotel. Very convenient to the University. Really nice that it is right next to a PF Chang’s. For the non-​business traveler, there are hotels closer to the Nashville nightlife which are more interesting, more fun, have other guests who are tourists. If you are looking for a vacation hotel, this is definitely not your hotel. For business it is definitely «OK».
We have booked several groups here, some medium, some verging on large and the hotel staff has not been as accommodating as many other hotels where we do the same business traveler booking, including some less than a block away from this hotel.
When our business group books here, I will stay here but in spite of my Marriott rewards, will not book business travel here when traveling by myself. Most other hotels I have stayed at in Nashville had some kind of nice little perk. This one has nothing but fee for this, fee for that, and higher room rates.
I typically stay at a Marriott on business travel. This one is one of the lesser experiences in my travels. It is not bad by any stretch of the imagination, just that most other Marriott hotel experiences would encourage me to stay at a Marriott again while this one is a solid «meh…»