MasterCuts

Definitely wasn’t a fan of the haircut. My girlfriend and I both got cuts. Neither one of our haircuts were even. The «hair stylist» cut our hair based on the style we walked in with. What do I mean by that? I came in with my hair combed to the right. After my cut, coming out of the shower, hair standing up straight, I find myself with a skateboard ramp on top of my head. Styling the hair in any other fashion after the cut looks ridiculous. Bad experience all around.

Chelsea, the manager, is very talented. I’m amazed I get the quality hair cut she gives for such a good price… Ask for her and tip her well!

Please spend the money and go somewhere else. Let’s just say I had to get another haircut after visiting this location. I would question if my barber has a state license.

My mom and I came her to get blow outs for a wedding we were in town for. We have unmanageable, thick and curly hair, so we wanted to get it done instead. We both had Chelsea, who was the sweetest stylist in the world! She also did a great job with my mom and I’s hair. She washed, blow-​dried and flat-​ironed in 1 hour flat, very impressive! My hair stayed all night, thanks to her! My mom also had a similarly great experience!
Price was good too! $ 30 for wash, blow dry and flat ironing.
Only down-​sider was there were only 3 stylists available when we went, even though we had made an appointment they had already taken walk-​in customers (not cool), and my mom had to wait for my hair to be done before she could get hers. We ended up spending the double the amount of time we expected to.

Worst haircut I have ever gotten. Basic things like trimming sideburns, cutting hair off the ear were done poorly.

THEY DONT EVEN DESERVE A STAR! The WORST place u can EVER get a haircut! I just went there and wanted to just get my ends cut and my layers fixed… ended up with over 3″ shorter barely having hair. With messed up layers. Completely crooked and uneven. And the bangs were just horrible. Like someone was playing tetris with my hair. Took me 2 years to grow my hair and just 15 mins and my 2 years work was completely destroyed! I will never EVER go to this place again. It’s not a hair saloon it’s a joke!

First off– I’ve been getting my hair cut here for over a year and have — up until this point– had some very excellent hair cuts. BUT the past two times I’ve been in there in the past 6 months I have had my hair «cut» by Teresa. Teresa seems like a perfectly nice person but she truly has no business still cutting hair. The most recent time I was cut by her she missed chunks of my hair, did no shaping to my ends, completely butchered my bangs. I went to another hair dresser to have it fixed and she was shocked by what a shitty job was done. I know master cuts is inexpensive but I expect a little more quality and care. Sorry Teresa but my hair cut was too bad not to share with people. I will never be going there again.

Had to wait 20 min but worth it. Clean shop and friendly service. Maybe too friendly learned too much about my stylist. But overall good haircut from price which is all that matters.

Kaitlyn completely kicked butt! My hair is great! The color and cut were on point. My brows are wonderful! She got to me in about 15 minutes, and it was an overall pleasant experience. If I lived in Nashville, this would be my regular salon and stylist.

I have been to multiple MC locations. It was here that I had my hair cut by Katie C, who did an above average job. She had a very professional feel/​attitude during my visit. I will return to this location.

For the past 2 ½ years, I have grown my hair out… originally for my wedding. Now that my wedding is long over, I was ready for a haircut. I have visited Great Clips in the past, but never really cared for what they did to my hair. My husband and I (on the spur of the moment) decided to go to Opry Mills to visit MasterCuts, after reading about their reviews on Unilocal.Later on though, I regretted this decision.
We arrived at around 7:20 pm… right when we walked in, we noticed that there were only 2 employees working. I was told by one of them that it would be at least an hour wait, because there were 2 people ahead of me. We decided to sit and wait. One of the ladies was working on two different children… and even though she did a great job on their hair, she took too long working on her hair (to the point where I noticed that she was literally going through every strand of hair piece by piece). The other girl (wavy red hair) seemed to breeze by with her clients quickly and did fantastic on their hair. I was hoping that she would work on my hair, but she took my name and told me the other lady would be cutting my hair. In the meantime, two other people came in behind us, and the wavy redhead ended up taking them instead of me, when I had been waiting for so long. By this point, I was very annoyed.
Finally, the other lady (who had cut the kids’ hair) took me back around 8:30 pm, and I told her what I wanted. She proceeded to spray my hair down with water and work on cutting my hair while chatting with me. She was finished in 15 minutes… but instead of blowdrying my hair fully, she only dried some of it and left the rest damp. I was pretty annoyed at this point, so my husband paid for my haircut and I left a tiny tip.
I can understand that they wanted to hurry and close up before any other customers came in, but I was pretty upset that my hair was left damp when it was cold and windy outside… which could have gotten me sick!
I will never return to this location and will instead visit the Cool Springs location from now on. I should have done that in the first place.

Walked in … wasn’t a hello or welcome from the girl behind the counter. pretty much I had to just start talking I had idea what I wanted… I didn’t really know much about mater cuts but was close to my new location so thought I would try it … The girl behind the counter was VERY UNKIND and RUDE … This is my first review ever but she made me feel so UN welcome and kind of put me down at the start… I was doing a lot to my hair color highlights and cut… She informed me that she wasn’t doing what I wanted and since I bleached my hair her statement to me was it will probably fall out in the sink anyway. WOW !! really … I walked out … and went to REGIS in Green Hills mall the people there where excited about all I was doing and did it perfectly to what I wanted and got my money … I honestly don’t know why u would allow someone who insults walk ins work in your store. I wish I got her name so I could go by and show her how amazing my new hair since she thought she should insult me for what I wanted to have done :(

I was a bit skeptical bringing my husband here for a basic haircut because it’s a mall salon. I rank most of those right up there with the other budget cuts locations where people right out of school get to practice their skills on your head in exchange for a cheap cut. I have a friend that works at this location but she wasn’t here that day so I crossed my fingers that the other lady would be just as good. I was pleasantly surprised with his hair cut. She listened to what he had to say and did a good job. Adult cuts are $ 16.95 so it didn’t break the bank. I usually pay around $ 30 for mine and then there are the Aveda places that charge $ 60 a cut. No, thank you! Not bad, Mastercuts, not bad.

Me and my friend were in Nashville for a short while, and we wanted to return home back to California in a different way. So we went to Opry Mills Mall to get a haircut, since we did not know any other places to go, except malls. I was hesitant to get my hair cut at mall, because haircuts at malls are usually about 30 to 40 bucks. But Mastercuts is different. I don’t remember the name of my hairstylist, but she was this cute and very punk styled 19 year old, who had been cutting hair for most of her life. In fact, I think she has a hairstylist gene in her, because she said her grandmother cut hair too. She was really great. I wanted her to cut my hair with a layered choppy style, and she was really excited, because she said she usually gets boring trims. The whole 10 minutes of her cutting my hair, she was really enthusiastic. This made me really excited. It was so quick! It ended being one of the best hair cuts I’ve ever had, and I was complimented plenty when I got home back. Another good thing was the cut was only $ 15. Best hair cut and best deal, I’ve ever gotten. I would definitely recommend this place, mostly the girl, if only I remembered her name… but ask for her if you can figure out who she is. She’s great!