IHOP

Don’t eat here during peak hours.
Arrived around 11 on Sunday morning. It was pretty crowded with a few large parties but there were plenty of booths and tables open. We had a party of 4 and said in order to let the kitchen catch up we would be seated in 10 – 15 minutes. After about 30 minutes we were seated and it took our food nearly an hour to get to our table. It was HOT and pretty good when we got it. Three of us had completely finished our meal when my wife’s French toast came out. We spoke to a manager and had the French toast combo taken off. They must have been really short handed because tables all around us got their food late and in weird order. We should have pulled through McDonalds or eaten something local. Ehhhhh, just kind of disappointed. Nice staff, just not enough of them.

Sat in here for almost an hour. My server stated that the kitchen lost my order. Well, I have to go back to work, hungry. The gm of course said next time I come, my meal is on him. That’s funny because he never asked my name or anything.

The only reason I stayed here is because I got a gift card. The staff here is about the worst you can find. They told us to take a seat so they could start a wait list and then seated people who came in after us. If you want to test your patience, you should definitely go here.

Don’t understand all the negative comments. I have eaten here before, and did so again yesterday. Seating was immediate by a very courteous hostess, my server was quite jolly and prompt, and my order was prepared quite well and delivered well within 20 minutes. I have eaten in many IHOP’s from Virginia to Hawaii. While this was perhaps not my best experience, it certainly wasn’t the worst.

— every thing is slow (waitress, food, checking out)
— food was too salty and not warm

Very unexceptional service. I ordered a take out breakfast and was told it would be ready in about 20 – 25 minutes. I showed up a half hour later and had to wait twenty minutes before my food was brought out, while the guy in front of me waiting for food had to wait just as long for his if not longer. Brought it back home and was very unimpressed with the quality. The portions were small and bland, not what I’ve come to expect when I visit IHOP in person. I’m not likely to return, as there are several other IHOPs in the area that I have had much better experiences with than this one.

The staff is rude as hell. Beyond the staff being rude, their service is crap. I called in a to-​go order, and they told me it would be done in 15 minutes. I arrived in 20… and 45 minutes later… I am still waiting.
I asked what the status of my order was, and the ghetto-​fied cashier basically gave me a verbal middle finger.
Extremely unprofessional. The entire staff should be fired and the place should be re-​staffed.

I’m just not sure if Ihop knows how many unhappy people work at this location. Loud arguments, «Let’s take this outside» talk almost made me leave the other day. I was seated for 10 minutes, waited while 4 – 5 servers fought out who’s turn it was, meanwhile-I’m sitting right there!
The food isn’t their best. I’ve asked for an extra pancake, NO. Extra compote? No. Extra bacon-​No.
No??? Really???
Very disappointed. I used to love Ihop.

The service here was horrific. The waitress brought some of our food, got most of the orders wrong, blamed the cooks and couldn’t speak proper English. She never came back to check on us and was reaching into another customers pants pockets and taking money out as if to be flirting… right in front of us!!! She brought us the wrong food and instead of trying to correct it, asked if we would be ok just to take what she had brought. Wow!

Worst service my wife and I sat there waiting to at least have our drink order taken as 3 tables that sat down after us had there full order taken

Okay, so it’s been a while since I’ve actually been to an IHOP since I’ve recently been obsessed with Waffle House, but I came because I was really craving some strawberry pancakes. I arrived before noon on a Sunday, which I’m aware is the peak time for the after-​church crowd. I told the hostess we had a party of two, and she let me know that the wait was going to be 20 minutes. Sure, no big deal. That’s expected for peak Sunday brunch time. Well that 20 minute wait turned into more than an hour. People were coming to the counter to pay their bills, but no new tables were being seated. I was thoroughly confused as to what was going on, so I looked to the hostess who was worriedly looking towards the back of the house. She began turning away new people who were walking in.
I could have asked what the heck was going on, but I thought someone would have come up to us and let us know of the situation since there were about 20 people getting antsy for their tables. Didn’t hear a word. I was eventually seated with an apology for the long wait. Overall, service was not very attentive since we had to ask for little things such as two new sets of silverware, since I didn’t have a set and the other one was missing a fork. My eggs were kind of over scrambled and rubbery, but everything else food-​wise was fine. When we went up to the front to pay our bill, the workers were standing around talking and didn’t realize we were trying to pay.
The food is pretty standard here, but the slow service is what plummets this location’s rating.

EXTREMELY slow service. Waitress did not come to refill our drinks once. Staff was yelling and arguing loudly in the kitchen. The staff is extremely rough. I witnessed a worker taking a break touching and flirting with another server in the dining area. They only have one waffle maker. We have been waiting appx. 30 mins for food and still no refills on our drinks.

We were seated right away, and waited 10 min before the waitress came to the table. By then we were ready to order, she took the order and we waited 20 min before she came back by so I could ask her if I could get our drinks. To say the least the service is lacking! I wish they had a Coffee shop nearby I would go buy coffee there and bring it back here just to make a point.

I like how small and quaint this particular ihop is. We typically come here for coffee ad dessert which is always good. Service is so-​so. They could refill our coffee more often but I’d be willing to come back.

We were seated immediately, but It’s been 30 minutes and we still don’t have our drinks. How about you guys hire a proper amount of staff?

I love IHOP and eat at them all the time. This location is understaffed or lacking a capable manager. Waited for our food for Over an HOUR, and seems like no one around us got their food for at least as long. Server was nice, but breakfast, or any meal for that manner, should never take that long. Probably won’t be back to this location, super disappointing because I live so close.

We got seated right away. Our waitress was nice, but they were way understaffed. We had to wait almost an hour for a waffle and a half-​sandwich with fries. Asked for no onions on my omelette sandwich and it was COVERED in onions. Gross. Never got refills on our iced coffee. We were given a $ 5 off coupon for our wait, but we were there an hour and a half and I was not happy when I left. I LOVE IHOP but I will not go back to this location. I’ll drive 15 miles to the one on the other side of town. It was clean though, and the food was yummy, but they need to get their shit together, in my opinion.

Took a little while to get seated. It was not packed. Service was average. Food was good. I would eat here again.

One of the nicest IHOPs on the inside, but the service was so bad it wasn’t worth it.
I ordered the blueberry crêpe and I’ve definitely had better at other locations.
Our server was not nice at all and my husband asked if he could have extra bacon with the extra cost and the server flat out said no.
Super disappointed!

A little bit slow but my food was good not the best IHOP I have been too.
I would go back.