Hillsboro Village Auto Service

Do great work quickly. Nice friendly people. Quoted me lower prices than others on more than one occasion and delivered. Highly recommend! They credit for referrals too which is nice.

These guys are quick, honest, and good. I have a 1997 Camry and Brent understands that I am not trying to work a miracle, just keep it running. The other day, a hose sprung a leak, and I brought it in. They fixed it in 90 minutes and hardly charge me. Two thumbs up!

As a mid 20s female, I have found that some places will give you different estimates for the same services hoping that you don’t know any better– this has happened to me on more than one occasion. Not the case AT ALL here. The manager Brent and his auto mechanics performed a standard oil change and tire rotation when they found my tire was almost blown out. He called me immediately, and then brought me back to look at the tire and explained everything simply and thoroughly. As it was the end of the day, I got the tire replaced the next day. I got a phone call around 8:30 am to say it was ready to pick up! Amazing.
What is even better about the way Brent runs his shop is his honesty and kindness. He found and fixed a simple fuse issue for me that other places quoted me at &150.00 and he did it FOR FREE.
So, when my alternator went out last night, I immediately got it here before turning the car off. This morning, Brent helped me figure out what to do and even suggested calling the business that replaced my alternator 9 months ago to see if they would warranty it– «I don’t want to take your money until we know if you can get it done for free.» — direct quote from Brent! Even if I don’t get my alternator fixed with Hillsboro this time, I will definitely be coming back for any and all auto services. The quality of work and business attitude is the best I’ve ever experienced.

Not the most chipper staff, but definitely very considerate and generous. As a college student, I really appreciate it when people don’t try to take advantage of me. I would take my car back here in a minute.

Car died and got a jump this evening right before they closed. I called to see if they could replace my battery and they were more than accommodating to take care of it right away. Very kind and I’m very appreciate of their service and help

Today was my 2^nd time at Hillsboro Village Auto, and both experiences have been great. Today in particular, I was having issues with my car and was certain I wouldn’t be able to find anyone to work on it, let alone look at it, on the day before Thanksgiving.
I called around noon and Brent told me they had a lot going on but to go ahead and bring it in. Their location in the middle of Hillsboro Village is prime as well. I was able to go next door for a cup of coffee at Fido and across the street to catch a movie at the Belcourt while I waited.
Less than 2 hours later, they had identified and fixed the problem, and my bill was under $ 70. I was very pleased with their level of service, the price and the overall experience. Had they not been able to get me in right away, it might have been a much worse situation. I will continue to use Hillsboro Village Auto for my car repair needs.

Very pleased with service, great location as well for walking elsewhere while waiting on your car. They gave a discount for new customer, and also sent a Thank you card. very appreciated, definitely recommend !

The only good thing I can say about this place is that they at least have a loaner car that they give you for no extra charge while they fix your car. This mechanic doesn’t have good enough connections to get parts, and I drive a Volkswagen. Super pricey for work that can be done in under 2 hours. I had just moved to Nashville when my car had issues and it took them 2 days to get the part and then another day to do the labor on my car. I got a quote from my VW specializing mechanic back at home and he said expect $ 300 for an oil repair for the part/​kit & labor. This place charged me almost $ 1000. After everything was fixed (as the only issue known was the oil) my check engine light popped on a few hours later. This mechanic takes no liability for his work and was a complete waste of my time and hard earned money.

We tried to get my bf’s car window fixed here, and they completely overcharged us. Details are below, but the short version is… never ever ever take your car here for repairs! o_​O
We had taken my bf’s car in somewhere else (for the tires) and they said his issue w/​the window was a common problem and would cost ~$ 100-​$ 150 to fix (for the part and the labor). They didn’t have the part in stock that day, so we just brought it home. Since we were told it was an easy fix, we brought the car to Hillsboro Village Auto Service (which is more convenient, b/​c it’s much closer to our apt).
We dropped the car off and they said they would check it out and give us a call. When they called, they quoted us $ 500 for the fix! Since we had already gotten a much more reasonable quote somewhere else, of course we said no way. When we went back to pick it up, they still charged us $ 100 for the diagnostics. $ 100 to diagnose a problem that a different person diagnosed for free and was going to charge only $ 100 to fix! And we were not told about the diagnostics fee up front. So so shady!
Even though this place is right around the corner from me, I will never ever bring my car here again. They definitely earned this «Eek! Me thinks not» review! =O

This was the best experience I’ve ever had at an auto repair shop. Being a young woman, and having zero knowledge about cars (other than how to drive it) I’m reluctant to take my car in myself.
They saw me quickly, communicated additional charges upfront, patiently explained the repair, and offered a great price. I’d recommend anyone!
And a bonus — it’s in a great area! While you wait, you can explore the great restaurants, ice cream shops, and boutiques nearby.

I’m new to Nashville, but not new to car repairs. Great experience! Gave me a very clear and concise diagnosis of the problem as well as an exact estimate. Didn’t try to upsell me bullshit about random wires or spark plugs or try to dance around the actual cost. Hey, even got a new customer discount!

This place is excellent — highly recommend it! I went on a several day road trip, hauling a trailer, and by the end my car seriously needed some attention. I looked on Unilocal and saw the good reviews, so I called and asked if they could squeeze me in for an oil change, tune up, brake check — the works. The lady on the phone was very friendly and professional. I dropped off the car and since it was last-​minute on a Saturday, they said it may take until the end of the day — no big deal. It’s Hillsboro Village so there’s endless entertainment. Two hours later they called back and said it was ready. The mechanic came out and answered all my questions very professionally. Plus, I had a tail light out and they changed it for free! Great experience.

For an auto service place, Brent is an awesome person to deal with. He’s very friendly and honest and doesn’t really try to sell you up on services that aren’t necessary and also provided me recommendations on what else to do for my car even if I wasn’t going to give him the business.
Auto mechanics are many, but a great one like Brent is a rare find. I highly recommend him if you need to get something fixed. It also helps that Fido is right around the corner so you can get coffee while you wait.
5 stars for such a rare find, especially in a small town like Nashville.

Nice staff, but wayyyyy over-​priced. I think they are used to serving Vanderbilt kids whose parents are paying for the repairs and have no idea how much the repairs should cost. They diagnosed my car ($ 95 is too much for a simple diagnostics), and tried to tell me that the total cost to fix the car is $ 700 (a 45 min fix, and $ 50 part). I found a local shop not far from here (Polly’s) that towed my car and fixed it for $ 400, which was much more reasonable.

I had a great experience at Hillsboro Village Auto Service today. They were a little expensive to change my oil ($ 41) but overall, they were very professional and I felt confident.

Friendly, reasonably priced, and no bullshit!
I went to Hillsboro Village Auto Service mainly because it’s within walking distance of my office, but was very happy with the service I received. I went in to get a flat tire fixed & an oil change expecting hefty fees. To my surprise, the whole thing was only $ 90 with synthetic oil. Not too shabby with oil prices as they are, plus getting a tire fixed.
The mechanic also mentioned my tires needed to be replaced. While you might take this with a grain of salt, know that I’ve built 3 kit cars, so I know my way around cars. Upon inspecting the treads, I agreed. It was nice that they went the extra mile and never felt like they were just trying to extract more dollars from me.
If you’re looking for a good honest mechanic, this is the place to go.

This place seems to go through different management/​ownership a lot, but I must say that everyone is always very friendly here! Get your gas, some gum, bottle water, pay, and you’re on your way. Never without a smile.

I just moved and was nervous about the prospect of dealing with a new mechanic, but they were awesome! Brent took great care of my car. I was also able to get a «sweet» loaner vehicle. Def going back!

Good neighbor auto has long been a go-​to repair shop for me until recently.
When I refused to purchase the more expensive of two brands of part for my car, the shop’s mechanic, Brent, labeled me as a cheapskate. First, the receipt printed out for me indicated that I was only interested in only «inferior quality» goods. Strike one for being disrespectful.
I later discovered that «inferior quality» actually meant «refurbished.» No one at the shop had told me (prior to purchase of services) that all brands of my part are refurbished. I was told that I «ought to have known» this. Really? Strike two for blaming poor communication on me.
Next, Brent accused me of being out of line for voicing discomfort with having been sold a refurbished part with no explanation. In business, the customer is always right. It is not polite to tell someone that their concerns are invalid (which Brent gleefully did). Further, I was treated sarcastically by Brent as a second-​class customer when the car was brought back in because the original problem had not been fixed.
Strike three. Brent ought to be reprimanded for his unprofessional and frankly disrespectful handling of this situation.
While I know that the shop overall has offered reliable service and good labor, the treatment I received by Brent was unacceptable. He has shown himself to not be a «good neighbor» of the caliber worthy of this business.

These guys are great! Friendly, honest mechanics. I really trust them with my car and my wallet.
Oil changes as cheap as Wal Mart.
AAA approved.