Back In Touch Wellness Center

I’ve never been more relaxed!!! Everything at Back in Touch was amazing. The staff was so friendly and called me back to confirm an appointment quickly. The space was very clean, comfortable, and relaxing. Wes was my masseuse and was THE best. He was very kind and professional! I will absolutely go back :)

Caeleb is awesome! I’m in town visiting and was having a lot of pain in my shoulder and back. He not only got me in right away but I feel great today and can enjoy the rest of my vacation! Thanks soo much!

I have been a client of Back in Touch for 3.5 years. I have visited a number of therapists there and they all practice their craft expertly, but I personally prefer Ashley and Alex. I would highly recommend either of them. Do yourself a favor and book an appointment with one of these talented therapists.
Back in Touch is a true wellness business, hence the name. They offer services beyond massage, but my experience with this has been outstanding. This is not a day spa, but a true consultative business of keeping the individual well holistically. If you are interested in acupuncture, nutrition, essential oils, they have it all!

Ashley was thorough and calming, and just wonderfully friendly. This is a great location and a very relaxing atmosphere.

Back in Touch is quiet, clean, beautiful, small & personal. With a very nice & professional welcome. My therapist was name PU and was WONDERFUL!!! I had the deep Swedish relaxation massage 90 min. I enjoyed her style and techniques she used during my massage. I am already planning to come back soon.

Kristina is amazing! I’ve had massages from so many different therapists and she’s definitely my favorite I’ve encountered. She is a great listener and puts me into an amazing state of relaxation. I highly recommend her!

Just had a 90 — minute massage from Ashley. Being an LMT myself, I am very discerning. She is very good! She was respectful and did not start a conversation when giving me my massage, asked about the pressure, and was quite intuitive. The space was beautiful, clean, and quiet. Someone’s car alarm went off about halfway through the treatment, but understandably out of their control. I am visiting Nashville for a few days and she helped make my stay that much better!

I received the most amazing therapeutic massage from Cara. What a wonderful technique with elements of Swedish & acupressure to loosen up my sore muscles. Do yourself a favor and book one today!

My dad bought me a gift card to Back in Touch and I am so thankful he did! I’ve had two massages here since (both with Ashley) and they were both amazing. I’m always in a complete zen state when I leave… Ashley is friendly and knowledgeable and makes sure I’m comfortable and relaxed. I’ve recommended this place to a couple of friends now and will certainly be back!

I love my massage therapist isaac at back in touch. He is the first massage therapist that has made me feel completely comfortable. He is passionate about what he does and does not hesitate to teach you while he is doing things as he is doing them. I have now seen him twice in 6 months. The second time he had to fix some work I had done by another massage therapist while I was out of town. He talked with me first to see what happened and then explained what may have happened and how he could help me feel better. I would highly recommend isaac to anyone who was looking for a new massage therapist that truly knows what he is doing.

have had 2 massages here — one over the holidays while i was there for the new year and then one after the half marathon in April. The first time I was thrilled with my experience. When I called to schedule another appointment, I found out my therapist had since left the business (figures!) The second time was less than desirable. I was a little surprised that there was not much care taken in modest coverings. I felt like all my business was hanging out for the world to see when she was working on my legs. In past experience, the sheets are tucked and secured so that you don’t have to feel uncomfortable. The second massage I had there was with a newer therapist. She also never asked if the pressure was good/​bad, or elicited any feedback from me. One plus — she didn’t talk during the massage… i hate nothing more than a chatty therapist who talks nonstop while I am trying to enjoy. If I try this place again I would have to do more research into who the good therapists are… not just settle cause the time was convenient.

OMG!!! Jacob (for the life of me I can’t remember his last name or find his card!) is the best masseuse. Ever. Hands down. Book your appointment NOW! Plus, he’s very friendly and funny! The overall experience was very pleasant, but the massage was P-​E-​R-​F-​E-​C-​T!

Service — 3.5
Minus 1 star for noise.
Not eager to drive to Franklin — thought I would give this place a shot. Researched their website. Found a therapist who sounded knowledgeable in various massage types that I wanted. It wasn’t anything memorable. He used lots of acupressure which did a great job. I felt better quickly. However, full body massage that doesn’t include the arms?
The therapist knew how to treat areas that were tight, sore, and stiff but left so much more alone. Memorable in a not so good way.
Noise — why not bring it the whole freakin’ company? I was in the room next to the restroom. Throughout my entire massage, you could hear women laughing and talking despite all the doors having signs stating that massages were in progress. Also, Vandy was playing and the noise from the stadium can be easily heard here.

Amazing experience. Jason performed my massage with expert grace and skill, and I left feeling rejuvenated and refreshed. The space was clean and well appointed, and the massage was very fairly priced. I’m excited to make a return visit soon.

This place is great — tucked away upstairs in the West End shopping center with Panera & Ted’s Montana Grill. The place is very quiet, peaceful, & zen-​like, and there’s always a nice greeting when you enter.
I had a lovely massage by Erin last time. Love that she has the same name as me! It was so relaxing & she did an amazing job.

This place has truly helped me a great deal. I’m giving it five stars. I have had major problems with back pain for years and this place has totally transformed me. They focus on whole body health, realizing that there is usually more than one causative factor of back pain. On your first visit, a discussion on diet, exercise, sleep habits, total heath, and many other lifestyle factors are discussed. I receive acupuncture and it has helped me. It does not hurt at all, and in fact, feels great. The first time can be a little strange since you are not used to the sensation, but there is no actual pain involved whatsoever.
Each person is different, but if you are living with any kind of pain, this is worth a shot. Everyone here is great and they’ll make sure that your mind and body are healthy!