Allied Cab Company

Cab #43. It was a pretty comfortable ride and he turned on the music for us. It’s an unfortunate situation, RTA didn’t have room for us on the bus and funded the cab ride home. The fare and tip were to be taken care of by the company, but I planned to tip the guy anyway. When we reached our destination, however, he asked «who would be paying the fare?» I let him know we weren’t stupid and knew the RTA paid for it, but I planned to tip him anyway. That was all he could talk about until the tip was in his hand. I rate 3 stars for the friendly, yet desperate driver

I wish I could give zero stars. My sister and I waited about 30 minutes for the cab to come. It was cab #45 btw in Nashville TN. We needed a ride to the airport and it was a 10 minute ride from where we were. Well the driver took us the long route which took 30 minutes. I kept telling him he is taking us the long way around and he didn’t have much to sag about it other than mumble something under his breath. He knew we were onto him. The total came to $ 30 for what was supposed to be a 10 minute ride. I was so pissed and I didn’t tip him. I called the company to complain about him and they never got back to me. But I’m not giving up, I’m calling until I get a refund. Don’t trust any taxis! They all are so sneaky and will lie to you! Karma karma karma you jerks!

I reserved a cab 24 hours in advance to pick me up and take me to the airport. I live on the exact same street allied cab is run on so I figured I would try them out. I called to confirm my ride and they said someone would be there at 5:30 at 5:40 when I called back they said they had not assigned a driver as of yet and had no ETA. Fifteen minutes later I was STILL waiting for the cab. I called again and they said they still did not have a driver assigned. I then told the person I wanted to cancel my reservation and he was incredibly rude. I will never use this company again. The customer service is horrible. Save yourself the headache and go with another company.

Horrible!!! Booked online 1 week in advance and also had an email confirmation sent to me. We get to our pick up location and after waiting 10 min. I called and they said, «we don’t have anyone for that pickup, nor do I have an estimated time»…are you freaking kidding me!!! Sooooo, why did I book and confirm a week prior??? Ridiculous!

I called a cab for the airport and was quoted a 5−10minute wait time. We waited 45 minutes and no cab came. We called several times and we continually told 5 minutes. Thankfully we called Yellow Cab and they were able to pick us up in 10 minutes. We still had to run to catch our flight.

Do not depend on this taxi service. I scheduled the taxi 3 days prior, plus called to confirm 3 hours prior to pick up. All attempts to have this service to be on time has proved to be useless. I have now missed my appt. because of their poor service practices.

no stars not even a half none zero zilch nada everytime is the same nonsense the drivers are rude and disrespectful and the office does nothing about it. this company is lucky that i had to put that star to post this review.

The cab ride was just a cab ride, nothing out of the ordinary. However, when we got to our destination, the awful service started. First, our fare was $ 7.60. I tried to pay with a $ 20 bill and the driver said he didn’t have change… Really, you can’t make change for a $ 20 and you’re a cab driver? So I used my debit card. I was waiting for it to go through and the driver said it was good and we left. As we walked away thinking all was fine he yelled for us to come back. He said it didn’t go through. I pulled my card to swipe again, but there was nothing on the screen. He said he found change and I could just pay cash. I questioned him and he said no receipt printed. I pulled my bank account up on my phone and could see the pending transaction from where it did go through the first time. He continued to argue that I owed him for the ride and said he would’t get paid without the receipt printed. I told him it’s not my fault his printer didn’t work and he should call his manager. I told him I was leaving and if he wanted to call the police about it I’d be happy to show them where I paid. He mumbled something and sped off.
Either the printer was really broke, or he was trying to screw me. I suspect he was trying to screw me, and I messed up his plan when I pulled up my bank account online. Either way, I don’t recommend this company at all. Shady driver.

Yesterday, I called about 45 minutes in advance to get a cab. The driver showed up several minutes late and when I told him we were going to broadway, he took me on a ridiculously long route when there is a straightforward way to downtown. I asked him the whole time if we were going the right way because we were heading in the opposite direction! Not only was I late for work, the total was four dollars more than my usual fare. When I paid, I did not include the tip and when the driver noticed, he had the nerve to ask about it. I told him that he got his money in extra miles… he threw his hand up in disgust at me (accompanied with a grunt). My last two weeks of using this company have been nothing to write home about, and I have switched to Music City Taxi and I’m much happier with their service.

I took several cabs during my stay in Nashville, but Allied was my favorite. Their vehicles are comfortable, clean and modern. The drivers come on time and are very professional. They accept credit card and the prices were reasonable. Their GPS systems are up to date. Most of all you can text the drivers to pick you up. #hugeplus!

I called for a cab to pick up my husband at the Skyline ER. I was told they would be there in 10 – 15 minutes. 30 minutes pass and he wasn’t picked up. This is a man with a concussion that needs to come home and rest. I called Allied back to see what’s going on and I’m told they don’t have a cab in the area and she would put him back at the top of the list (which sounds like my husband’s priority had been dropped to the bottom). She said I should call back in 10 minutes to get the status. I think not. I called Music City and they picked him up within 15 min. Allied had my phone # and my husband’s phone number. They could have called us at any point to let us know they were having trouble getting him a cab. When I called back to cancel the call I was told that it is not their policy to call people with status updates. Well that’s cool, it’s now my policy to never call Allied again and it has always been my policy to give reviews when I receive crappy service so here you go. :-)

Wretched. Called a cab for a client to be picked up and driven to the airport (15 minutes away). Received confirmation email. At 3:30 cab was not here; called to inquire and they had not dispatched a cab and couldn’t say when they would. Ended up calling another company to pick client up.

Our driver, Gabriel, drove smoothly. I felt safe in his cab. He was also courteous and professional.
On the other hand, he was also 15 minutes late — but when it comes to being late, I also have to consider whether the area has traffic problems or whether or not there is a communication issue with dispatch. I try to give people the benefit of the doubt.

BOOOO!!! OK, let me start by saying that at the least, they were fast in picking us up after we called a cab. That’s where the good ends. From Hillsboro village to downtown was a freakin rip-​off, the meter said $ 9.50, but then he demanded like $ 14 because he charges additional for EACH passenger! We were like, wha??? Your fare is for only one person? Bullshit. There is a sign up front that says something to that effect, but in regards to going from the airport to downtown and Opryland hotel. It’s SOO misleading and my drunk ass wasn’t too kind to the man about it. I told him I’ll «NEVER take Allied again» and I mean it! (Until the next time I am drunk and need a ride, if they’re the first to come I guess). But I say, skip them, go with Music City taxis, cause we took that home and they didn’t pull any bullshizz like that. BOOOO!!!