Main Line Cycles

Customer service ⁵⁄₅. I brought my bike in today thinking both tires were flat and realized they were just out of air! The tires had been leaking in storage and all I needed was some pressure. The Main Line Cycles employee laughed it off, halted mid-​repair of another bike and put pressure in both tires. We waited 5 – 10 minutes to make sure no air was escaping and I left.
Interactions like these are so appreciated, and too far and few in between. Thank you Main Line Cycles for rekindling my faith in humanity.

Absolute nightmare of an experience.
I took my bike here to get a general tune-​up, and to repair an inoperative front brake (no braking power).
It’s a long story but I will just stick to the highlights. The work order for my bike was lost along with some parts. It took 6 weeks total to get my bike back. I had to call almost weekly for updates, and had trouble getting details on what actually was going on each time.
When I got it back it was in worse condition than when I dropped it off. The front brake was fixed, but the rear had no stopping power. The rear brake lever was damaged and there was brake fluid leaking from the reservoir. There were scratches/​scuffs all over the hardware for the brake lines that looked like somebody wasn’t careful with their tools, or just didn’t care about my bike.
The bike had new brake pads on both wheels, which is confusing to me since when I originally brought it in they said the brake pads were fine. Twice when I called they actually asked if I brought the bike in with wheels on, as if they were trying to figure out if the wheels had been lost as well.
My roommate and his girlfriend both bought bikes from there. He has had rear brake problems since buying, and he told me this morning her rear shock is broken.
Just about the only thing they did right was not charge me for the «service». But the true cost was missing out on riding most of the summer while my bike was in the Main Line shop.
The bike is in another shop now getting fixed.

Best bike shop around!!!
If you are like me you are always a little nervous when you have to go to the bike shop. Are they going to try to pressure me into something I don’t need or up-​sell me, or even charge me an arm and a leg for a product I could find cheaper elsewhere? NOT at Main Line Cycles!!!
They are always incredibly helpful without being condescending or pushy and their prices are very reasonable.
I really can’t recommend these guys enough. I wish more shops were like Main Line Cycles.

Stopped by for a quick fix on my son’s bike and they were super helpful and friendly, taking the time to explain things to someone who doesn’t know much about bikes.

I have purchased three cycles there and have had very good experiences. Great service. Nice people. Good prices. Very fast turnaround on repairs and tune-​ups. Convenient hours. Lots of parking in the back.

The best mechanics, «down to earth» understanding and customer service — regardless of your socio-​economic status or what you come in for (even if it’s just advice). The best shop in the Greater Philadelphia Area — bar none!!!

Great customer service. Purchased last seasons spinning shoes for half the price and love them. Have been back since to get a helmet for my son and they are alway helpful.
They have such a wide range of bikes and made me feel that even though I was not a ‘bike pro’ all me needs no matter how small were important.
Would love to get my first real clip in bike there and once I save up this will be the place I shop.

These guys are tremendous. Prices are very reasonable, and the service and attention could not be better. A great experience all around. Nice guys who know and care about what they are doing. Highly recommended.

Even though there is a bicycle shop in my neighborhood that I can walk to, Main Line Cycles is my go to bike shop. The staff is extremely knowledgeable and will take as much time as you need to answer any question. It doesn’t matter if you ride triathlons or around the block they make everyone feel comfortable.
Highly recommend this shop for service and repairs.

I wanted a bike, but I’m not hipster enough to warrant a fixie, and definitely not planning to race anyone. None of the bike shop employees in the city glanced twice at me, much less helped me out.
On Dennis O’s recommendation, I went to Main Line Cycle. They carried bikes of all price ranges and styles, and everyone is so friendly and knowledgeable without being pretentious. The one I ultimately ended up with is awesome at a great deal, thanks to Dave. Now I can speed by all the hipsters on my sleek white hybrid road bike!

I bought my first road bike from the guys at Main Line, as well as had service performed when I messed up my first road bike, and referred 2 friends here — all top-​notch experiences — these guys are really awesome.
When I was buying bikes, I shopped all over Philly and tried basically every shop, and found a lot of the same stuff — really unhelpful staff, high prices, or sales people who were just trying to sell me a bike quickly without figuring out what I needed. Oh, and of course, you had the classic arrogant-​bike-​shop-​guy at 90% of these places. Main Line got it all right, with none of the junk or arrogance. They took time to find the perfect bike for me, and it was even on sale (awesome), and I’ve now been riding it for months and couldn’t be happier.
So I’d definitely recommend them, 100%. To be more specific, the manager Dave is the guy who helped me, and he was really awesome — he knows his stuff.