Paradise Pet Salon

I’m here during the winter and always bring my poodle Penelope to Paradise Pet Salon they do a wonderful job on my pooch and comes out smelling great and happy!
Thank you Humberto and Staff for making her look so good!

Had my dog sent there for a cut and wash. The owner Humberto answered the phone and had me bring her in. I dropped her off at 2. Humberto seemed like a nice fellow although he and his staff are not very personable, I had to force a handshake and a smile out of him. I reluctantly left my dog with them, hoping that they were dog people and not people people. I had to call in at 445 to see if she would be ready by closing time at 5. I got there at 5 to see them rubbing some kind of cologne on her and then one of his assistants bringing her up to me. My dog had heard my voice and was overly excited to leave so she pulled the assistant to the front to where I was. She had their leash around her neck and my harness for her was way tighter than when I dropped her off when I was trying to put it in her. My dog wouldn’t sit and the associate started SCREAMING at my dog sit and lay down … She was clearly frustrated and had been screaming at her for the entire time she was there. No wonder my dog wanted to leave so bad. I firmly told her she’s fine I’ve got it from here and she stormed off. I asked Humberto how much and he said 60 $ for the nails and bath .I said but I wanted her cut too. He said that’s not what I asked for… at that point I was so fed up with how they had treated my dog I just wanted to get her home. Needless to say these people are not friendly !! They communicate poorly. And I will not be bringing my dog back to them… Here’s a note for Humberto and his staff, you are in the business of pleasing people as well as animals and you have pleased neither. If you are not passionate about making good impressions that is very clear, hire someone who is… obviously you know how to keep the people with money keep coming through the door but we will not be back to this establishment as the experience was negative from the initial appointment call. Lose the attitude, if your overbooked, book less, and don’t yell at other peoples dogs especially in front of the owner!!! God only knows what they do when the owners aren’t there or they can’t get a dog to sit still … I am buying my own set of clippers and will risk the hack job for a happy dog any day of the week. DO NOT BRING YOUR DOG HERE! Your better off spending the time doing it yourself. My dog was so happy to get out of there.

Don’t take your pet there, rude owner and unprofessional service,

Humberto and his team always do an amazing job on our Maltese poodle, Stuart, when we bring him in. We are from Jacksonville and go out of our way to bring him in whenever we are visiting Naples because of how amazing they make him look! The staff is friendly and timely. I have no complaints about this place and they do a terrific job-​definitely worth taking your fur baby too! Five big stars!

Humberto & Yoselin are great. We have two kids (dogs) whom we’ve been taking to Paradise Pet Salon for the past three years. Humberto does a wonderful job and we’ve never had a problem. If your looking for a groomer in Naples, we’d highly recommend them.