FedEx Ship Center

This FedEx Center seems like your typical unassuming place in the oasis of everything industrial. Although there is not a lot of parking, I have always found a spot during business peak times. I have been here on a few occasions to pick up packages. Although this center is not large by any scale, they do make sure to get you in and out in no time.
One would expect to get the overworked/​underpaid customer service experience, but I was more than elated to receive a genuine smile, people that knew all services offered, and people that were quick on their feet. Completely impressed. I wish that I would have caught specific names to give them accolades. It’s never too much trouble for anyone to say «Hi, how are you? How may I help you?», but it seems like a hot commodity in this day and age of any service industry. Here, you are pleasantly greeted with a smile in the sterile, fluorescent lit, ugly grey carpeted box of a room. It truly put people at ease that were behind me who were freaking out at a line where people were served and done within a whole 2 minutes. I should have held their horses for them and chucked them out the window. Enough about cranky customers… these FedEx people were professionals in a typically non-​professional world. A big YAY to them.

I came here to send off a xmas present and was glad to get such great customer service. Even though I get a great discount, she took the time to see which shipping option would be cheapest. Very clean too!