Studio 10

I had seen many Groupons for Studio 10 before which made me hesitant in going. It made it look to me like they needed the business. My normal stylist at another salon changed her hours so I had to find another one. I didn’t want to spend an arm and a leg on a new stylist if I didn’t like their work so I decided a Groupon was my best bet. I read Studio 10’s reviews here on Unilocal and bought one.
I ended up, by chance, booking an appointment with Eric. I had lighter brown hair with some shinelights/​peekaboos as well as gray roots and wanted to go to a simple chocolate brown. I told Eric that my hair pulls red naturally and didn’t want that. Then, he pulled out a swatchboard of haircolors and said I can do any of them with total confidence. After he told me about his experience and love of the business I left it up to him. My hair turned out JUST the color I wanted and it was shiny and soft… wonderful!
The best part of the visit was I originally told Eric I didn’t mean to be rude but when I get my hair done I really just like to relax and not chat which he was very understanding about. BUT… after a few words here and there I WANTED to visit with him! He was very fun, inspiring and just a pleasure to talk with.
Everyone smiled and greeted me warmly when I walked in which was nice compared to other salons I have been to. Go to Studio 10 and GO SEE ERIC!

This was my first time visiting this salon for an haircut. I asked for a long Bob cut with full highlights and I was very specific about no layers. My hair stylist was Emelio, who was more into experimenting with my hair than actually listening to what I wanted. The end result turned out to be short haircut with way too much layers especially in the back and no full highlights. I am very upset spending that much money without getting what I asked for. Complete disaster and I hate my hair right now. Never going back to that place again!

Was looking for a facial and came across studio10 groupon
after reading reviews I decided to only go with the single facial
**instead of the pkg for 3
Really wish I had gone with three!
Cyndi did a wonderful facial and massage
And followed up with educating me about my skin
**VERY important as I have skin cancer.
Highly recommend Cindi!

I just used a Groupon for a no-​chip mani with Oksana and was quite pleased with my experience. Granted, this was a no-​frills mani, but I found her to be professional and meticulous, with a fine attention to detail — pausing often to clean up even the tiniest piece of ragged cuticle. Also nice is that this is in a mid-​range salon setting (a renovated old house in downtown Naperville) and NOT a strip-​mall «nail factory».

Studio Ten is such a cute and friendly salon. Everyone is so nice and they do a great job. I always come in to see Genna. I usually get white, silver, or lavender, and its always on point. Wouldn’t go anywhere else!

TLDR; Rose talks a lot. Says a lot of offensive things. This took longer than I had carved out of my schedule for.
1. I asked if I can move my appointment to the following day because I had class. She said no because she was so booked (understandable) and then went on to say how she is probably going to stop using Groupon because it’s overbooking her. If I wanted to keep changing my appointment, she might as well send me to her friend who has 10 stylists so I can do whatever I want (unprofessional).
2. The appointment took 2 hours.
3. I was on my phone texting for a little bit… I have a privacy screen on it and she asked me «How do you even see on that?» I can see it, there’s a reason you can’t.
4. She told me she has a masque treatment to clear my acne. I’m kind of self conscious about my face. It’s not as bad as I thought it was. Basically trying to sell me a $ 39 dollar facial which, I understand, it’s a business. But… I didn’t ask for it.
5. She talked about herself, A LOT. And how she works 80 hour weeks… This was a common subject throughout the 2 hours. I was really ok with sitting in silence.
6. She answered her phone while doing my hair.
7. FORGOT TO ADD: She asked if my mom went to a special temple to pray that I got married soon. Ignorant, stupid or racist? Either way, out of line and annoying.
ALSO:
I went for a deep conditioning treatment. It went really well. My hair is a lot softer. However, I never put heat on my hair because it damages it. After she blow dried it I really like the little bit of curl that was in there and I asked her to leave it. She said «I want to straighten your hair». I know I should have put my foot down, but I let her do it. I think she realized her mistake and tried to put some curls at the end with the flat iron but it didn’t really stick. I was not happy about that because, heat on the ends? Isn’t that the whole reason I got my hair cut? To keep the ends healthy and new?

I purchased a Groupon for this salon wanting to check it out. I talked to 4 different people trying to make an appointment and got a snotty «oh, are you a Groupon person?» One guy put me on hold for several minutes after I told him I would be using a Groupon, said he would call back and never did. Another girl also put me on hold for a long time and got back on very annoyed and flustered, not possibly having any openings for a week or two. REALLY?! Don’t use Groupon as a lead generator for new clients when you blatantly insult them when they call. I wish I could give this 0 stars.

This was a first time appointment for a full highlights and cut. I used groupon for a unbelievable discount. Let me say! I’m very picky with my hair and not always easy to please but Taylor (my stylist) was awesome!
I luv my color & Cut. Not only is she talented but easy going and great personality! 5 Stars!
Thank you! ;)

Love this salon. Won’t go anywhere else. Taylor is amazing!!! She’s GREAT with color and goes to town on layers for me :) Their layout is a little confusing because of the building, but easy to maneuver.

Simply put: Eric is 5 stars. Great talent and very reliable.
0 stars for management and customer service. Expect rude, snappy, and exceptionally frustrating phone calls!!!
I prefer and recommend to speak directly to Eric to avoid dealing with aggravation.
He’s worth it, regardless.

I have been going to Studio 10 Salon for several years and just had to give them a «Yelp»!!! In the past when I would schefule a haircut it would totally stress me out. in fact, I almost had to have the stylist beg me to even trim my hair. Now its wuite the opposite. I have such confidence in my stylists Genna Morris that I am Always wanting her to trim or cut it because I know she will make it look even more fab than it is… Thank you Studio 10… for helping me conquer the hair cut fear phobia!!!

I just came from an appointment with Eric Estrada, and I really can’t say enough good things. This is the best cut and highlights I’ve ever had. I got their Groupon looking for a new place, and I am happy I went to Studio 10. I am thrilled with the results, especially because I am particular about my long hair (hair all the way down my back). Eric was professional and very considerate. He sat and talked with me first to make sure he knew and understood what I wanted done and offered his own insight and expertise as to what he thought would make my baby-​fine look fullest. He knew to tell me that a cut I had in mind wouldn’t get the full body look results I wanted. My hair looks amazing, is soft, and full, and has great honey blonde highlights. Eric is very knowledgeable and talented.
Also, I tend to be sensitive to hair colors because I have allergies, so when I have gotten my hair colored in the past at other salons the dye would cause a burning feeling and make me sneeze a ton. Studio 10 uses ammonia free color, and this is the first time I felt fine while getting my hair done.

Like everyone else here, I purchased a Groupon for Studio 10, but for the nail side. I had used a Groupon for a no chip manicure two other times and it was great. The ladies did a good job and were mostly friendly (minus speaking a different language in front of my friend and I which I always feel is rude). I had recommended it to multiple people and said how I enjoyed it.
Since then, I had purchased another Groupon to get a no chip manicure for a friends wedding in September I was in. I called two weeks prior three times, and got no answer. I then called a fourth time another day and left a nice voice mail because I was trying to make an appointment, still never got a call back. Now a week after, I called and left another voice mail and explaining that I was frustrated with their service. A day later I got a call back during the day when I was at work so I missed it. They didnt elave a voice mail, but I knew the number. I called back that afternoon and no surprise… I got no answer again. I gave up since I didn’t have time to go get it done at that point.
This past week now, I called three times and left a voice mail again to set up an appointment at the end of November since it expires December 5^th, and still have yet to hear back. I called Groupon to express my frustration about the salon. They let me know that they have had multiple other calls expressing unresponsiveness from the salon, and graciously refunded my money. I was VERY disappointing in this since I really liked the work they did, but I will never recommend them to anyone.

Sorry to say but I am so disappointed.
Asked for a long bob and left looking like Dora the Explorer.
Being in such a high end area I wasn’t expecting to have to tie my hair back for 6 months after leaving. I could’ve gone to greatclips for that.
Didn’t realize until I washed my hair the following day what a disaster it is. And it’s so short, there is no room to fix it.

Excellent customer service! Katie gave me the cut I’ve always wanted and could never achieve from other stylists elsewhere! I get constant compliments on my cut and color and am very glad to have finally found the place for me. Can’t wait to get my touch up soon and see all the girls!

Ask for Eric. He is a magician. Best haircut/​highlights. If you are looking for the five-​star treatment this is it. I brought in a picture of the style and highlights I wanted and got EXACTLY that. He listens very well and takes his time with you.
I am going to school in Connecticut, but he was so good that I am going to book my trips back to Illinois around my hair appointments!

I went in from Groupon for a cut and highlights. I have three complaints.
1) It took literally 3 hours and 20 minutes to get this done. (A full hour longer than it has ever taken)
2) My highlights are chunky in some places and very natural in others. The colors did turn out decent though to their credit.
3) The cut is HORRIBLE. I had to fix it myself at home because there were several hairs longer than the rest, and the face framing was a choppy mess.
I think my stylists name was Lauren, she was a very sweet girl but seemed very new to hair. I tipped generously out of obligation because I was there so long. A lady’s hair the owner had just finished walked out with a very orange tinge to it on top as well, so I don’t think it’s entirely my stylist that isn’t so great. Just my honest opinions. if you don’t want to risk your tresses I would find another spot.

Like many of the other reviews here, I too bought a groupon for Studio 10. I wanted to treat myself to a facial. I waited months and months to use it and it was close to expiring so I finally made my appointment to go in. They are not open every day of the week so keep that in mind upon booking your appointment.
I was able to get an early 9:30 appt with Emily for a facial but told to show up at 9:15 as I was new to the place and fill out paperwork. Given the early time for downtown Naperville I was able to get a parking spot right in front of the place. When you walk in it is a little weird — there is no reception desk so I had to interrupt one of the hair stylists washing someone’s hair to say I was there for my appointment. Well, there is a small desk I learned later when I was checking out but it’s IN the salon part of the place when you walk in… to the right. The set up is just strange compared to other salons I’ve been to, even just to visit because I bought a groupon.
So I went in for my facial with Emily — she was friendly, made conversation but not too much as the facial experience is one to be relaxing… extractions weren’t part of this particular facial, but I got a pretty damn good face, shoulder, and head massage. The only downside was due to the set up here, you could hear lots of talking and chatter from the other end of the place during the facial… it was a little hard to relax fully.
I did book another appointment for a facial, just not sure if it will work with my schedule after booking it but they do call to confirm in advance.

A Groupon introduced me to this Salon. I’m still new to the area so I’ve been searching for the perfect stylist and I am happy to say I will look no further thanks to my stylist, Eric!
I called ahead to make sure there was availability and, due to a cancelation, they could get me in that same day. I booked immediately and asked if it was okay to bring my daughter since I couldn’t get a sitter on such short notice (some salons do not allow children) they said it was okay.
Let me just say we felt welcomed from the moment we walked through the door. Eric took the time to explain to me the proper techniques to take care of my hair and explained what he was doing and why. While my color was processing, he sat my daughter in the chair and braided her hair in an updo! She is three so she said she looked like a «princess.» His kindness melted my heart! Needless to say my color and cut looked amazing and he made my hair feel healthy again. I have received non-​stop compliments since I left!
I booked him through the rest of this 2013. If you go, ask for Eric. His talent and customer service are hard to come by these days!

Have gotten the no chip CND manicure there twice now– Lana and Oksana are wonderful and do a great job with manicures and pedicures that last. So happy with the results.
Unfortunately, I have been attempting to schedule another mani-​pedi and have been completely unable to reach anyone at Studio 10.