PNC Bank

I Opened a new checking account online, and I was declined of $ 150 new account offer. When I went to close my account, they want to charge me $ 25 for closing it early. Was it in the small prints somewhere? Later I wrote a very important check and it took forever to clear. When I called in to follow up, the Rep said that there was no pending transaction; guess what, the day after I called, the amount was deducted from my account. Either she was lying or their system has a major problem. And the online banking website is a joke. The calendar format and the very limited information that is made available online for an account is at kids-​level. It is an insult to my intelligence having to use it. I have many bank accounts and I have never experienced such poor customer service. Don’t bother using the $ 150 new account offer, you won’t get it because they will find a zillion ways to disqualify you from getting it. Take your hard-​earned money somewhere else, like Chase, ING, …