Old Navy

I love this store, Growing up I really didn’t Shop here because for some strange reason my mom claimed she didn’t like Old Navy, now as a 17 year old Girl, I honestly can’t see why! This store is amazing! The clothes are very fashionable for ALL AGES both male and female and the prices are phenomenal! This store is very clean and the employees are very friendly and helpful! Not to mention they always have great deals and give out discounts via email and things like that so there is always an opportunity to SAVE, SAVE, SAVE!!! Haha! I love this store and will shop here for generations to come! LONG LIVE OLD NAVY!!!

Cute store! Organized, easy layout, and very friendly staff! I enjoyed shopping here!

People complain too much.
If you have kids or need some reasonably priced basics, Old Navy is the place to go. We stopped in today to stock up on some fun summer colored tank tops. The staff was friendly, the store was clean and the cashier even took the time to show me a coloring area in the middle of the dressing rooms. What!?! You mean I can actually take my toddler to the store AND try something on? Genius, pure genius.

One of the few Old Navy’s where the lanes aren’t so busy! Clean store and many good options.

Its a typical Old Navy store. Most Old Navy stores seem to have lots of employees on the floor, but I can never find them at this location. I usually go in when there is a good sale going on. This location never has anything that’s advertised for sale. I’m not sure if they ran out or are not participating, but what I do love about this location is the clearance section! Oh boy. as a lady with curves I can always find some decent exercise or casual clothes on those sale racks, not the usual few items this place has options to hold in my jugs and flappy parts at the gym!!!

I went into the Old Navy on 59 in Naperville for the first time in years with a specific list: a white collared poly-​blend long sleeve woman shirt and indigo regular fit jeans.
When I walked into the store the entire set-​up was different than I remembered; everything down to the dressing rooms, cashiers, and clothing had been re-​designed and swapped around. I was rather impressed with the new look, it beat the old interior as far as I’m concerned. They even had vending machines!
I began to wander upon entering, looking for the women’s section, and was almost immediately stopped by a young girl who asked if I was finding everything ok. I hesitated, because I’m not usually someone who asks employees for help, but my list was specific (needed a uniform for work), so I laid it on her, and she quickly walked me to the jean wall. She was super friendly (I wish I remembered her name) and helpful with all the different styles of jeans — she grabbed two that she thought were fitting for me to try on. We next searched throughout women’s and men’s for the shirt, but could only find one shirt in a men’s medium, which was too big. She walked me to the dressing room and went to check if any other store had that shirt in the size I needed. She was so friendly, it was like she enjoyed helping me even though she had clothes tucked under her arm from something she must have been doing before I needed help.
In the dressing room another very nice girl opened a room for me and told me her name (which I forget, ahh!) in case I needed any help. I thanked her and tried on the jeans, which I decided not to go with. On my way out of the dressing room the girl asked me if I had inquired about a shirt and I said yes. She told me the girl who had helped me stopped by to relay the message that the shirt was an online purchase that had been returned, and therefore is only available online otherwise. Although the shirt was not available and the jeans were not what I was looking for, I appreciated everybody’s customer service and enjoyed my brief visit.
Cool new look, friendly, helpful staff!

Old navy is super touch and go for me. This isn’t a store I shop at for myself, but my husband likes the hoodies here and they do have some cute kids stuff here from time to time. However, the quality of merchandise has plummeted ridiculously. Someone else mentioned poor fabric (agreed!). I found a wool jacket that I almost fell in love with. Until i looked closer and saw the wool was more like felt. Buttons that are barely sewed on. And yet SO much stuff! And now candy, toys, misc. junk more than ever. Since they’ve added all the sports gear, it’s starting to look very Steve & Barry’s to me.

I went in to this store with a long list of items needed and came out with the same list the service was terrible and I asked someone for help only to be interupted by the manager wanting to gossip with the girl who was trying to help me not to mention the store was a mess and in the back of the store while looking for my kids jackets I was meet with a bunch of employees standing around talking very loudly aand dancing around I felt like I was in the middle of a high school social hour it was terrible the only person who was on the ball was the cashier all the p&qs
tryed to take the survey online and wascut off in the middle of it needless to say I will not be shopping this store again

I hadn’t been in an ON in a while and stopped in last night to see if I could stock up on sweaters. Woah — the second i walked in the door i was accosted by a mob of totally freaky-​faced mannequins (you may know them from their commercials — exaggerated hyperactive facial expressions; if I saw one in a dark alley I’d beat it to death). But for some reason rather than having any breathing room these things are RIGHT ON TOP OF THE DOOR. Scary! I bet they have sent more than one person running away in terror.
The layout of the store has changed; dressing rooms are now down the middle, rather than being hidden off in the back of childrens’ somewhere. There are some huge mirrors throughout the store which is much more useful if you want to try something on (like a jacket or sweater) without going into a dressing room.
The quality of some of the clothes seems to have improved (for a year or so they took a dive where the tshirts were practically see through and the sweaters all looked like they’d been made in 5 minutes), but now they’re trying to charge $ 60 for a jacket. What happened to Old Navy being the «economical» end of the Old Navy/​Gap/​Banana Republic trifecta?
I did find my sweaters, but bypassed a jacket as being too expensive. There were some cord blazers that were okay but they were all crushed (obviously in shipping) and I’m not sure that even ironing would get that out, and I didn’t want to drop $ 40 or whatever to find out.
Overall, Old Navy, up your quality to go with your prices and I’ll think about it. Til then, I’m sticking with my sweaters and looking elsewhere for everything else.

Your typical Old Navy with the exception that the professional attire line is almost non-​existent. I hear from a workmate that her ON in the Southern suburbs has far more professional items.