Nails By Nicole

Updated… New owners and will not be returning. It is a cluster$@&& in there and they do a horrible job on your nails.

I have been coming to Nails by Nicole for over a year they are simply the best. Very clean and caring. I would definitely give Lena 5 stars! When the shop is busy her husband steps up and can give a real good pedicure. I have tried many shops in the past before I found them but, now I only come here. Customer service and satisfaction is the best! Hope Z.

This is my all time favorite nail salon! The customer service is outstanding, the store is clean and appealing and the owners are always so friendly and welcoming. I go for mani-pedi’s regularly and get gel treatments and am always amazed at how great my nails turn out! Highly recommend!

I reside in Bolingbrook however Nails by Nicole is my salon of choice. I’ve been a customer for about a year and always happy with the service. The no chip manicure is the best!
This salon is clean and the staff is very friendly. They take extra measures to make certain you are satisfied with your color of choice and service. I’ve never had a problem.
Service with a Smile ALWAYS!
If your looking for a clean salon that provides good service, Nails by Nicole is the place.

expensive, limited color selection and my nails don’t even seem to be the right color that I’d picked out…

I really enjoy this salon. I haven’t been a customer long, however this has become my salon of choice. The salon is always clean and orderly. The utensils are changed regularly. Also, there is sufficient ventilation, a rarity in nail salons.
The service is great. LeAnn and her husband know my choices and are available when I arrive. Very friendly! I’ve observed their professionalism and ability to remain focused when dealing with not so nice clients.
I recommend Nails by Nicole!

Ok, so here’s the thing. I used to LOVE this place. I started coming a year ago, and first I had Lynn (who was amazing) and then Nicole (the previous owner, who was also really good.)
Then… Nicole sold the place. Lynn left. And the people that remained were nice enough but… quality has most definitely suffered. What used to be polished perfection now feels and looks rushed. Decent is pretty much the best I can say about it. My husband — who never notices my nails — called them sloppy. Ugh.
I kept going here for awhile because it was convenient and clean, but I was never truly happy with the end product once Lynn and Nicole left.
Last straw was taking my 5YO in for a mani-​pedi with me. Halfway through her pedi, the woman doing my pedicure asked my daughter if she wanted an eyebrow wax.
I’m sorry. WHAT?
She. Is. FIVE. Way to give a growing, intelligent, beautiful little girl a complex.
(Nevermind that I once had an eyebrow wax there out of extreme need, and it came out crooked.)
Another thing: They always have the TV on, but it’s never set to anything anyone actually wants to watch. Like NASCAR or golf (and many times I’m the only one in there and they still won’t change it or turn it off. I like sports plenty but NOT while I’m getting my nails done.) There is a man that works in the salon and a teen boy that’s there pretty frequently — assume this is for them. But I want some bliss when I’m getting my nails done… not loud television I have zero interest in.
So… I’m not going back. And I’m bummed because this place used to be fantastic.

Stopped in while my daughter was getting her haircut next door (highly recommend Salon Fluxx btw). Asked for a plain manicure and was immediately asked if I wanted ‘no-​chip’ (gel) and that was the first of about 20 times. I kept saying no, they placed me with one woman and as soon as the next customer came in asking for ‘no chip’ they literally made me get up and move to another woman (and yes, she asked my «no chip, right?»).
Funnily enough THAT customer was also moved to another nail tech. when there was apparently another miscommunication over what kind of ‘no-​chip’ work she wanted.
The water was cold, the hard sell for ‘no chip’ and additional services was way beyond acceptable, and the overall manicure result was not that great. I won’t be back. While generally nice people, really unprofessional, difficult to communicate with, and not very skilled. Talked to other people in the area and heard the same thing so I have to assume a lot of these ‘reviews’ are fake.

So I pass by this salon every now and then, and from reading the reviews, I decided to give this place a try. I just needed a manicure, so how can they mess that up? I entered the shop when there was no one there, so they took care of me right away. I spoke with the woman doing my nails who said she was the owner (but her name was not Nicole). She worked very quickly, and when it was time to pay, I showed her a digital
coupon that I had and she told me I could use it Monday through Thursday only (it was Friday). I looked at the coupon. There was nothing on the coupon that mentioned that and I told her so. She reluctantly said, «Oh, ok» and charged me $ 12 for a manicure with the 20% of coupon. She continued to rush through my manicure, and had me dry my nails at the dry table even though there was no fan on or any UV lamp on. So for an average manicure that was rushed and arguing with a new customer about a coupon, nah, I will not be back.

One of the best luxury pedicures I have ever had. The salon is very well-​maintained and they have great customer service. I almost fell asleep during the series of three massages (exfoliation, lotion, hot stones). I left with well-​moisturized, beautifully-​polished feet. I will be coming back again soon!

Love this place! Clean, professional. Come here all. The time. Nice atmosphere. My nails always look really great. I love how they let me relax in the water before my pedicure. Excellent prices. I’ve never waited long.

This place was amazing! I had read all the previous reviews and decided to check it out for myself. I called to see if they had an open appointment and was able to get in right away. I was a little scared at first since they weren’t so busy. As soon as I got in and my pedicure started my nerves were put at ease. This was by far the BEST luxury pedicure I had ever had. I’ve been to other places where they call their pedicure a luxury pedicure but it was just so so for me. The lady I worked with hadn’t even gotten to my nail color and I was already raving to my husband and friends about it! I was even more surprised to find out that the lady doing my nails was the apprentice! I can only imagine how good her teacher is. (He said he’d do my pedicure the next time I came in.) I will definitely be back and bring everyone else I know too!!!

This is the BEST place in the Naperville area (my opinion). Very friendly customer service and Nicole is so accommodating. The prices are extremely fair. Ask for the ‘OPI no chip’ you will get the best results!!! And she can do any design where a lot of the other places I have been, wont do the designs with the ‘no chip’. I won’t go anywhere else… if Nicole is busy, I will wait!

My 9 year old daughter and I visited Nails by Nicole today and had the best time. Not only are the services reasonably priced, but the customer service was above and beyond. We made appointments for the next two months, it was that good!

My mom and I visited for my birthday and got deluxe pedicures. Had a 20% off coupon. We were so impressed! Close to home, clean, friendly, great service-​above and beyond any regular pedicure! We were pampered at a very reasonable price and look forward to return soon!

Lynn is AMAZING. She’s very detailed, friendly and prompt. I went in for a pedicure and got my mom and husband a gift cert. They both agree she is AMAZING. I’m only going to her from now on for my nails and pedicure.