Giordano’s

This is my first experience having Chicago style pizza and I’m hooked!!! Best pizza I’ve had hands down and the brushetta OMG. Crazy good. I’m so glad my little cousins dragged us to have pizza. It’s truly deep dish and flavors are rich and they load on the toppings like a two inches high. I’m hungry now thinking about it. A definitely a must have when visiting in the area. You haven had pizza until you had THIS pizza… the kind you eat with a fork and knife… now I’m back home in CA and searching for a place here that makes it as good. *sigh* I left my heart behind.

Came to this location about 2 weeks ago and ordered a deep dish pizza. When our order came out the pizza accidentally had onions rather than mushrooms. We brought this to the attention of our server and she apologized and brought over the manager. The manager was extremely apologetic as well and told us they could place a new order for us (30 – 45 min wait time on deep dish) or they would be happy to take the entire cost of the pizza off the bill if we wanted to keep the one that was already made. Pizza was still delicious and the management displayed excellent customer service for the error on their part.
I give them 5 stars rather than 4 because although the order was now correct they handled the situation that best suited to customer. They have won my return business!

This location is the best Giordano’s I’ve been to, last visit to the downtown location didn’t go so well so my sister talked me into giving Giordano’s another try, different location, I’m impressed, pizza was great… even better was the leftovers!

We waited really long time to order this pizza. It was a thin crust we were hungry and didn’t want to wait for the deep dish. Our favorite Delzo was closed. There not open on Sundays. Major sadness. Anyway my major complaint is that the pizza was burnt. Seriously how do restaurants send out a burnt pizza. Never ever again. I’m sticking to my favorite. Palermos in Oak Lawn on 95TH and Ciereo. At least they know how to make a pizza and not burn your food. Naperville doesn’t know how to cook at all.

The food speaks for itself. Deep dish pie with a nice crust could make any swearing sailor swoon away with the music of the sea. After I was seated, many waiters and waitresses passed by my table. Then someone was seated right after me and I was about to warn them it might take awhile. To my amazement, a manager screamed at the hostess to get that guy served while I made the «what the heck» eye contact with him. He sheepishly looked away and the person who arrived after me was immediately served. I waited another 5 minutes or so and same thing happened, nothing. I was about to get up and leave and a waitress finally greeted me after the guy who showed up after me got his drink and order taken. I was there for almost an hour and a half. Almost 20 minutes of it was just waiting for someone to wait on me.
To insult my experience even more, I got maybe 3 bits of sausage in my pie. They really made their money on me on that one. Ugh! Keep in mind, this was 8PM when there were maybe 5 tables seated. Everyone leaving had a smile on their faces. However after I got seated the hostess was playing patty cakes through the service window with a kitchen guy, I about left. I probably should have. *sigh*

The absolute worst delivery service in Naperville. Seriously, the worst. Order at lunch time if you want to see your food by dinner time. Every few months I get a craving for Giordanos, I order delivery, it takes nearly/​sometimes over 2 hours, and I have to stupidly remind myself why I don’t order delivery from Giordanos. I’ve complained before, they say «sorry» and it never changes, so here it is.

The food and service was fine. Love the spinach mushroom stuffed pizza and Cesar salad. Why the one star? Was here a month ago and ordered a Martini that was excellent and served in a Martini glass. Today, I do the same and they no longer have Martini glasses WTF? My friend also pointed out her Margarita was not served in a Margarita glass. I don’t know if the ever had Margarita glasses, but they did have Martini glasses.

This was my first time to Giordano’s. My favorite Chicago pizza is Lou Malnati’s. My husband had been to Giordano’s before and enjoyed it so I decided to try it. Service was pretty good. The staff, from the hostess, to the manager and servers, weren’t very friendly. We ordered the boneless wings, traditional wings, house salad and a classic Chicago style deep dish pizza. The wings were amazing. Great portion size, crispy on the outside, yet juicy meat inside, and came drenched in the sauces! The salad was average… It’s always disappointing to find brown limp pieces of lettuce in your salad. My biggest disappointment was the pizza, which was the whole reason we chose to dine at Giordano’s. When it came it it wasn’t even hot. The outside was pretty warm but the inside of the pizza was wasn’t hot at all. The cheese and toppings inside were a lukewarm congealed mess. Besides the temperature, the entire pizza was very under seasoned and packed flavor. Cooking 101, season, season, season. It was so mediocre that I didn’t even finish one slice. Will definitely stick to Lou Malnati’s from now on when we are in Chicago.

Excellent environment, food and service.

Crystal was great service and no coward and pizza was good and cheesy bread and chicken salad was good and me and my family will return to this restaurant.

Zero stars. My family HAD a tradition of coming here for birthdays. Each of us USED to enjoy their pizza. Last night was our last trip, no doubt about it. My family of five were the only diners when we came in at 5pm. We ordered two deep dish pizzas, a house salad and sodas. That was $ 85. Let me repeat. with light tip that was $ 85! Giordano’s idea of an extra large pizza is what the world considers a small. The second problem was our deep dish. Their idea of a deep dish here has flattened out. Add Giordano’s to that list of restaurants that have skimmed their meal size down to a fraction of it’s former size and jacked up the prices. A few years ago they were still deep dish, now their deep dish looks like a glorified thin. Lastly, when our pizzas were served they came out room temperate. Again, we were the only diners in there at the time, yet they couldn’t cook two pizza’s properly. I usually eat 3 – 4 slices, last night I had to force down one, and hated it.
I know it’s popular to love this place and everyone thinks it’s iconic for Chicago. I represent those that think and judge appropriately, and will honestly tell you that this restaurant just lost our business for good. They’ve skimmed their product, jacked up their prices and lost their understanding of how to cook a pizza. Pathetic.

I have never ever had better pizza than I have here!!! I now live in California and I miss the pizza here so bad! I am planning on making a online order and try to cook it at home! I’ll update my review when I try it :)

We spent about 20 hours in Chicago over New Year’s Eve and while we were there our only requirements were to try a real deep dish pizza and a Chicago Hot Dog. We started off with the pizza since it was dinner time by the time we arrived in town. We called around to a few pizza places and found most of them closed for NYE, but we lucked out when Giordano’s told us they were open.
When we got there, there was a short wait but we were seated very quickly. We ordered some beers and decided on a pizza to share. I admit, I had never tried a real deep dish pizza before, and I was basically picturing a sauce soup. I was pleasantly surprised to find out that cheese soup would have been a much more accurate description. A large pizza here does not have a very large diameter like I am used to, but the depth was just incredible. I ate one slice and went from starving to completely stuffed in the shortest time span I can remember that ever happening. I don’t remember the specific toppings; I think there were peppers and some meat, but it doesn’t really matter because the amount of cheese just overwhelmed everything else. I loved it. The next morning I had a second slice for breakfast and was good for most of the rest of the day.
Overall, I’m happy I don’t live in Chicago because I would not be able to resist that pizza and my arteries would be rocks by the time I turn 30. In all seriousness, this restaurant was great and I’d love to come back after trying a few more area deep dish pizzas to compare.

Don’t hate me, but I actually didn’t eat pizza when I came here. Yeah I know. I decided to try their House Salad, and it was delicious! Everyone in my group raved about the pizza, as they always do, and I was also very happy with the salad. The portion was huge, it was just a little heavy on the dressing, but overall very tasty. There are options here for those who don’t eat pizza, but have pizza-​loving friends and family.

Jacqueline was a great waitress and very nice and friendly. Spinach stuffed pizza. Yummy!!!

Still the best pizza… Had rehearsal dinner here 4 years ago… Today, food still delish but it’s dirty. 3:00 early dinner of pizza. Food all over floors. Staff sitting on phones texting. Restroom. Oh my. Had to walk over poop on floor!!! Thing is… Employees had to have seen it at some point today. Seriously. Come on Naperville… Thank goodness for a good waiter. Gustavo. He was awesome. Made the mess easier to ignore. The hostess however seating the 3^rd ppl to come in at 5:01 decided to not stop and wait for my wheelchair to go threw causing congestion and ppl to squish instead of just waiting ten seconds for me to get there the rest of the walk way. RUDE

I sat at the bar without a wait on a Saturday night and received great service from the bartender, Kim. They have 4 beers on tap, a lager, pale, IPA, and one crappy one for the maltally challenged. I ordered the meaty stuffed crust and it was delicious and filling. Very good pizza worth the 30 minute wait.

This Naperville location is in a pretty good spot, across the street from a parking lot which can be helpful since finding parking in downtown Naperville is usually a pain, especially around dinner time .
I love both the thin and stuffed pizza here, we usually get a small size of each which leaves plenty to take home for leftovers.
The thin pizza has a buttery cracker crust flavor with a smooth tomato sauce and a milky, creamy mozzarella cheese topping. It tastes great. It’s not really that thin though, it’s more like what most places call ‘hand-​tossed’.
The stuffed pizza is also excellent, it has a similar crust and cheese flavor as the thin, but with a more garlicky, Italian herb seasoning flavor in the tomato sauce. It’s pretty filling so don’t expect to eat much more than a slice or two.
As an appetizer, the cheese garlic bread used to be a favorite of mine, but unfortunately around 2013 they changed the recipe to a three-​cheese topping which I think now has an unpleasant aftertaste and is no longer worth ordering.
The décor is this location is nice with many framed poster prints reflecting historic Chicago themes such as the Columbian Exposition or Chicagofest.

Let me start by saying I love pizza! So when’s got the opportunity to visit my customers in Chicago I knew I had to make time to try Giordano’s.
It was a Monday evening not crowded at all. They have small bar. We were immediately greeted and seated as we walked in. I signed up for the newsletter before going (Thanks Unilocal) and received a email for free cheesy garlic bread. It was delicious!
We ordered the deep dish with pepperoni. The 35 minute wait was tortuous! When it finally came out I was expecting it to be piping hot but it wasn’t. Perhaps they let it cool for a minute which I didn’t mind because I would have still eaten it and burned my mouth. It was 2 of us bs we ordered the small which was more than enough. We both left feeling like we should have had those last 2 bites.

So delicious and amazing. My absolute favorite pizza. I think we got their classic or original stuffed pizzas. My coworker and I split it and we still could not finish a medium. So amazing and filling.