Doctors Immediate Care

Can we say highway robbery at its finest. I visited this clinic for a UTI problem (common) and all they did was take my vitals and prescribe antibiotics. When I received the bill, I noticed they charged my insurance for procedures that were never done. Pregnancy testing, urine analysis, wheezing analysis, breathing treatments. I called my insurance company and they said it appears I had «asthma treatment». Wow, fraud. Not only that, they charged nearly $ 800 for the office visit alone (1500 total just to step foot in the door). I noticed other reviews online where people are saying the same thing: «charges for procedures never done». What happens is that they bill the insurance, and then give you a $ 0 balance so you don’t complain. So, this is really insurance fraud.
I filed a complaint with Blue Cross Blue Shield, because it’s seriously back-​alley clinic immoral.

This place is terrible. I’ve never encountered more incompetent doctors in my life. I went in here twice once for a cold once for bladder infection and both times the doctor was more concerned with getting me in for routine blood tests than she was about fixing my present condition. Must make a lot of money off that as I’m in my twenties and really don’t need a full blood workup for no reason.
The worst part however was them trying to commit insurance fraud which I’m still battling with them over. A few years back I went here after a car accident just to get checked out and basically get it on record I visited a doctor incase issues came up later. I was told to bill it to the car insurance company.
Well I thought all was good until about 2 years later I get a call from Metlife auto insurance saying they are not going to pay for a urinalysis and a bunch of other stuff. Well no duh, I went in for about 10 minutes they checkedout my back and said all was good. Why they are trying to bill metlife for urinalysis and bloodwork over a quick back checkup after a car accident is beyond me. When Metlife denied this they started sending bills to my house for this and have been for about a year. I’m in the process of trying to figure out who in Illinois is in charge of fraudulant insurance billing and plan on filling a report against them.
Not only are they trying to scam me but they are more concerned about upselling you on bloodwork and routine checkups than fixing what you came in for. After all this is an urgent care and not a primary physician.
I have tried contacting them multiple times regarding this dispute nobody answers me. I now see someone else on Unilocal was charged for services not rendered so this seems to be a patter. This company sends me 3 – 5 bills a day and I’m not exaggerating. I’m in the process of figuring out which state agency licenses doctors and who to report insurance fraud to to get thse guys shutdown hopefully

Simply put, do not consider Doctors Immediate Care for your healthcare needs. While the receptionist and doctor seemed pleasant, their business practices are not. My insurance does not carry a copay but one was required at check-​in. After waiting 30 minutes in 80+ degree heat (no a/​c on even after asking), we opted to go elsewhere. We didn’t make it past the waiting room. Therefore, I requested a refund for the co-​pay and was told that is against their policy. I urge you to review several of the reviews on Google+. My wife and I ended up taking our son to the Dreyer Medical Clinic near Fox Valley Mall. A far superior experience!