B & L Auto Body Inc

Getting my car fixed with B&L was a breeze. My rear bumper was replaced and ready for pick up same day! The paperwork between B&L and State Farm was no hassle at all. I highly recommend this auto body shop!

Wow! Finally an auto body shop that did excellent work. I went in to get the front bumper replaced. They had it done early, and even threw in a bit of touch-​up painting on my back bumper. It is true that the front counter lady isn’t the most charismatic, but once she warms up a bit she’s quite helpful and pleasant. I’ll be pleased to return (and I’m sure I will with my driving!).

this place is ok. Not great. certainly not friendly people. They are busy doing insurance related work — so when you walk in their office they are not pleased to see you. Seems like they wish you would go away. I would give them 2 stars for customer service and 3 stars for quality of work. They are not cheap either. If insurance is paying for it you’re ok, but if your paying out of pocket go somewhere else. There are better shops and certainly worse.

There is one word to describe B & L’s work and service… awesome! My Pontiac G6 was recently in a rear end accident. Trying to find someone with a good reputation and great quality of work was very hard. Allstate had originally wrote up my estimate. Not really liking that repair center, I looked around and finally decided on B&L. Best decision! Larry was excellent. I was able to email him all the documentation and get an appointment. He is extremely busy so it was a couple weeks out.
I dropped off the car and the lady already had an Enterprise van coming to pick me up. The front desk was more than helpful. Never once did I get any attitude and I called about every other day checking on it. The only minor bump was Allstate dragging their feet on the supplemental damage (took them over a week to approve it). But once it was approved, I had my car out of the shop in two days. It looks better than brand new. They even vacuumed and cleaned the interior. Plus I have a brand new travel mug in my console.
I am so happy with their service. I will definitely recommend them to my friends who need a great body shop. Thanks again! You made my German Shepherd’s weekend, knowing he has his car back to take him to the park.

I own Clarks Car Care in Naperville. Have referred many people here and really never a problem. They have worked on some of my personal cars as well. Down to earth, nice and charge reasonable. Its hard to find a good independent body shop these days. Stay away from the corporate body shops-​they repair cheap as possible and do not fight for you with your insurance company.

I noticed a large hole that had rusted out under the passenger side of my Nissan Altima. I brought it by Larry around December, 2014. He gave me a quote and a possible time frame for repair… between 3 — 5 days. I finally was able to make an appointment for June because they were fully booked in May. When I brought it back in, he remembered me and the amount he quoted me.
I brought it in on a Monday and asked if there was a chance to get it sooner rather than later because I was going out of town that weekend. Well, they had it done in three days and not only was it done early, they had washed the outside, cleaned the inside and left a new insulated coffee mug in my console. The price quoted was what I was charged, not a penny more.
All in all, great service and it’s great that I don’t have a Fred Flinstone car anymore!
Thanks Larry and B & L!

Rude lady at the desk today. She told me WOW my nickel sized dent is huge. $ 250 bucks to do a PDR. UH NO! Noone in that place had a smile either. Won’t go again

I got in an accident in my 1998 Honda Civic, and the insurance adjustor came back with a $ 2,000 estimate on repairs. As a recent college graduate who was in the process of planning his wedding, I didn’t have the money to pay for that, so I put the repairs off. Eventually, I decided to go into B&L Auto Body and ask them, point blank, how much it would cost to repair the car so that it would be safe to drive on the highway. I didn’t need the car to look pretty: I just needed to know if it could be repaired at a rate I could afford.
It turned out that I needed a new right-​side fender, a new bumper, and a new right headlamp. The hood was fixable. Still, though, the estimate was coming back higher than I was able to pay, so we decided that we’d search for cheap parts and skip painting any of the new parts. Like I said, I didn’t care if it looked great: this car has a quarter-​of-​a-​million miles on it, and it’s days of beauty are probably gone.
When I left B&L with an estimate, I was looking at an $ 800 bill for repairs that would make my car safe to drive, $ 1,200 less than an insurance adjustor had told me it would cost. It was a reasonable price, and I decided to have B&L do the repairs. They seemed like good, friendly, and helpful people, and I had a good feeling that they would be the job to my satisfaction.
When I went into B&L a week later to pick up my car, Larry told me that his staff had decided to paint the replacement parts free of charge. It was an amazing, above-​and-​beyond gesture that showed how much this place cares about their customers and their work. The car looked great and drove like it had before the accident. So thanks to Larry and co. for doing something that I ton of other businesses wouldn’t have, and helping out a young guy without a lot of money.

I wish I could rate their work because it sounds great but the lady who did my «estimate» was too busy being a rude snot to me telling me to go through my insurance… no I don’t want to I want to pay out of pocket. Don’t talk to me like I’m an idiot, i asked for an estimate and didn’t even get one except «there’s a LOT of damage to your car» uh yes I’m well aware of what happens when I get rear ended that’s why I’m here getting an estimate. I’m sure Larry is awesome ad I’m glad you all had a great experience but I absolutely will never recommend anyone to this place. If I was able to give negative stars I would simply due to her unprofessional way of handling business.

We had B&L work on our 2008 Honda CR-​V after a minor crash. They towed the car and worked with our insurance company without any problems. They kept me posted on the status of the car, and returned my calls or answered my questions promptly.
Larry negotiated using almost entirely original Honda parts to repair my car, and still got it covered by the insurance. Normally body shops get cheap replacement parts to save themselves a lot of money. But once I got the car back, I couldn’t even tell it was in an accident. Everything fit perfectly and looks flawless. The paint job was perfectly blended and even in the bright sunlight I couldn’t find any variations in the color. It’s like the car came out of the factory again.
The whole job took a little longer than I expected, but because of the high quality work, I didn’t mind the extra few days to get everything done. I did go back for a few minor issues and they took care of it right away, no hassle.
I recommend them to everyone.

I brought my new truck to them. they went above and beyond to make sure I was happy with there work

B&L Auto body recently repaired our 2012 Ford. It had about $ 4000 in damage due to a side-​swipe. Although the shop doesn’t look as fancy as some of the ‘chain-​shops’, they perform magic behind those doors. To date, B&L has fixed 4 of my cars. Each time, they come out looking new.

Crash, Bang, Crap! Yep, I needed to get some work done after getting rear ended. I get really stressed out whenever I have to have something repaired especially a costly repair. My expectations were really high after reading several reviews and B & L Auto Body exceeded all my expectations.
The estimate for the cost of the repairs and how long it would take was spot on. They handled the entire insurance process and offered to assist getting to the rental car location.
The owner Larry is hands on and takes pride in his business and the repairs were top notch.

Love their service. Their estimate was less than others, and their service was excellent. They came in under the insurance estimate, and they finished early. Everything looks great.

My poor vehicle was hit while parked, Larry the owner took care of everything. Dropped it off Sunday night was told initially it would be done by the friday following but was pleasantly surprised it was completed early on thursday. Acutally felt like they cared. Thank you Unilocal only went there cause of the reviews and they are all right. It is a small place but heck it does the job well.

I found this place thanks to Unilocal and even though it only had to reviews, but they were 2 good reviews! Plus the competition made me nervous… so off to B&L auto it was! I got rear ended and my car needed to be fixed up. I called them up and they told me to just take my car there and they’ll take a look. I gotta say they weren’t all warm and fuzzy on the phone so I was a little nervous to take my car in after that, but I trusted my instincts and went anyway.
Keep in mind these guys may be a little hard to find, they are hidden in the back of a few other businesses (pretty much across the street from McDonalds so use that as a guide) and the parking lot is a little snug. I walked right in and they immediately took my info and looked at my car. I had my part ordered and I was out in 10 minutes. My part didn’t come in exactly as fast as they thought but that is no fault on them, they called me when it came in and I let them know how long I would have my rental car for. They called the rental company for me and had me picked up.
The best part about this place is that they are fast! I don’t know if this is usual but my car was ready the very next day! My car is perfect and I even got a surprise B&L mug left in my car. It’s the little things! They charged me exactly what the other insurance paid me for damages and it really was no hassle with them at all. I was really expecting something to go wrong or having to wait another week, etc. I absolutely recommend this place, they do fast, efficient and excellent work! I don’t mind at all that they aren’t Johnny over the top friendly, they are there to get the work done, and they do an awesome job. Also inside there are pictures of the Mayor getting his car back from this place, I mean come on if the Mayor approves who am I to disagree?

An auto body shop is like a plumber or dentist, you don’t ever want to need one, and finding a good one is a cobra sized headache. This little mongoose needs to rethink that now.
After a recent nasty collision we had, B&L took great care in picking up our vehicle, worked seamlessly with our insurance company, set a realistic completion schedule for the work, politely handled our inquiries, came in on estimate and returned a better than new, completely repaired, freshly waxed vehicle. They even reported some minor things they saw that we should take care of that weren’t related to the accident.
Very professional, courteous, patient and polite. Should you ever need a body shop, see if your insurance company works with these guys.