Arista Spa & Salon

Crappiest massage ever I have taken and I am pretty regular with my massages.
The masseuse made my sore areas worse
Unfortunately I don’t remember her name.
She didn’t have any massage strokes and unless I mentioned she did not apply any pressure and when she did she ended up hurting me
She did not do anything on the soles of the feet or the palms
When you pay this much you expect more than ambience and free tea
Which by the way is the reason for two stars
The lady at the front desk tried compensating for it with a discount or a free service but really… do you think I’m gonna go for another crappy service just because it’s free
Definitely not worth the time and money

I absolutely love Arista Spa & Salon. I went with three of my friends for a girls spa day and it was beyond our expectations. I will say that booking the actual reservations took some time and patience but the manager/​staff could not have been more friendly during the process. It took some follow up and some back and forth but we were able to schedule two services per girl with no one having any downtime alone in between/​before or after.
When we arrived the morning of our appointments, we found out they recently decided to change their hours and were now closed on Monday’s (they said it was temporary and I hope they add Monday’s back soon because that is our preferred day for sure)! Because of this, we had the entire spa to ourselves which was such a treat! We got a tour of the facility before our services which was helpful to see what amenities we had available. The Spa itself is absolutely beautiful, very clean and modern. The robes were comfortable and the relaxation room was one of the best parts! It has a fireplace, comfy chaises, waterfall feature, tea, water, snacks, etc. They also have complimentary products including contact solution (my friend was very excited about that), Oribe hair styling products, lotions, hair dryers, etc.
After some time in the relaxation room we moved on to our services. Between the four of us, we had massages (including one prenatal), facial, pedicure and haircut. Everyone had great things to say about all services!
I started with the Revive and Refresh facial and highly recommend it! Jennifer was very enthusiastic about the process in describing my options and talking through my skin. The actual facial was relaxing (they aren’t always) and my skin looked amazing afterward. She really took her time and I know stretched out my appointment because my friends were having longer services. She went so above and beyond and was SO nice!
After, I had my massage with Julie. She asked ahead of time if I had any spots I wanted her to concentrate longer or any spots I wanted her to skip. She focused on the parts I asked her to and asked questions along the way to make sure I was comfortable so I couldn’t ask for much more. The rooms and beds are also very comfortable with relaxing music and heated/​adjustable beds.
After we were all finished, we weren’t rushed to leave at all even though they were technically closed! I cannot say enough about the staff and especially the managers. They were so incredibly nice and enthusiastic and beyond accommodating. They truly seemed so excited for us to be there and I cannot wait to come back!
**They also take spafinder giftcards!

The first time and after I scheduled it, it was agreat experience the massage session. However to book or find an appointment is almost impossible and the person in charge of booking is arrogant, not helpful at all and very unflexible.
I was looking to book 5 massage sessions for 5 persons, with 4 weeks in advance. Not support for it, very unflexible even though they announce in the website the business hours are from 9am to 9pm. They don’t work on Mondays, not available hours on Saturday evening. Sunday also they told me they are closed, so what is the point of announcing something different in the website?
I feel that they don’t care about the customer when I was asking for booking 5 massage sessions that by the way, they are not cheap, all of them are over $ 100.
At least, because of the price I would expect a nice experience not my case and this is the third time that I called them because my mom wants it as a birthday present. NO MORE!

Awesome experience end to end. Well worth the price and more of an «experience «than you would normally get in an area spa. Will return again as soon as is practical and recommend it to friends. Ask for Sandy — she was awesome !

What a find! The facility is immaculate, the staff is so friendly, and helpful. I had a great facial and massage, what a great place to deeeeestresss.

Took my fiancé for a valentines day couples massage. Couldn’t have asked for a better way to celebrate. The ambiance, customer service, and actual massage were amazing.

Had a couples massage here and the tub soak was very nice but in no way was this couples massage worth $ 500.00 They didn’t even want to give us the champange and snack board it was supposed to come with. I had to ask for it and they said it wasn’t listed as that massage package. After the massage they brought us the champange and chocolate strawberries instead of the snack board to eat in the relaxation room. Why would that be a place that is comfortable to eat and drink when you are laying in chais. I would of thought it would be something for the tub soak. Massage was nothing special, it wasn’t any better than something you get at Heavenly massage and for a lot less money.

My mother, sister and I came to the Salon for a relaxing day. While the facility is very nice, we did not have a good experience with our services. First of all, they did not follow the schedule they had provided to us through confirmation emails. This meant that my sister was not done until an hour after the other two of us.
The most disappointing part to me was the massage. I got a 90 minute hot rock massage that I was very excited to enjoy. When the masseuse introduced herself to me she asked if I wanted any areas to be focused on. I stated I wanted her to especially spend time on my lower back and neck. Instead, she seemed to spend extra time on my legs and hardly any time on my neck and lower back. When the massage was over I though «that’s it? What about my request.»
I let the person at the front desk know about my disappointment before I left and she asked me to a fill out a comment card, and indicated a manager would be in touch. I never a heard a thing. I was not looking for a refund, only recognition of my complaint. I will never return due to the disappointing massage and even more disappointing customer service.

Went here for my birthday with a friend in the daytime. The spa was gorgeous ! I did three treatments — a massage, a scrub, and a manicure. The relaxation room is amazing — fireplace, snacks, tea, lounge chairs — the works ! The treatments were great as well ! I can’t wait to go back.

We had a couples massage. It was relaxing and wonderful. The facilities are elegant. The staff was accommodating. I would go again.

Had their prenatal massage and cinnamon spendor pedi, both were done by skilled professionals and the treatments were incredibly relaxing. Their relaxation room is the best I’ve ever experienced to unwind prior to and after each treatment. Staff is warm and friendly. Their locker room and treatment rooms are immaculately clean. Highly recommend. Found my new go-​to day spa. Will be returning again soon.

My wife and I had a couples massage which also came with a Roman soaking tub.
The massages were by Lucia and Cassy. My massage with Cassy was among the best I’ve had.
It was nice that we were given unlimited time in the relaxation area after our massage. This enabled us to spend some additional time together in a quiet room talking.
The facilities are quite nice. Clean and very well equipped.
We would definitely go back for another massage.

I went there the other day for my sister’s birthday and was highly disappointed! In the beginning I was very excited and looking foward to our services. Laura was very accommodating and got me and my sister in for manicures and pedicures that day. However I only chose this salon so that we could enjoy a glass of wine while we enjoyed our services. First of all we had to remind the technician that we wanted a drink and it took over 30+ minutes to get it. The salon area was freezing and the bubbles in foot bath did not work. Technician was nice but my nails and toes are already chipping and overall I was not pleased with quality of work. There were all these hidden charges from the restaurant for delivery to spa for drinks that wasn’t explained also. Overall I was disappointed and would not return.

This place is AMAZING!!! The staff is soo friendly and sincere! They literally go over the top for you! I felt so welcomed when I was here! The salon and spa is beautiful by the way! I’ve never seen anything like it! it’s so relaxing here you won’t want to leave! I GUARANTEE YOU!

Tremendous Staff — Tremendous Facility!
You will definitely feel like a million bucks.

My husband booked the Goddess package for me as my first Mother’s Day gift. I was thrilled and had anticipated my spa day all week. We drove half an hour with a three month old so my husband could drop me off. When I arrived, I was told that only 2 of my expected 4 services had been booked and that they were fully booked for massages for the day. I was given the option to forego the 60 minute massage and blowdry and style and instead have half an hour added to my facial. Didn’t sound appeasing to me as it was the massage I was most excited about. I was also told I could schedule the massage for another day, which they were booked for the next day I could make it. Why split the services when the package is «Goddess for the Day»? I then had to find a date that my husband could watch our baby so I could escape for a few hours. The receptionist was apologetic despite hiding my extreme disappointment. My husband was embarrassed since this was his gift to me, and I left disappointed. I rescheduled, but I haven’t decided if I’ll keep my appointment. Hard to justify it.

This spa is AMAZING!!! First of all, I love love love that they accept SpaFinder gift cards. The receptionists were so nice & accommodating. There was a little mess up with my appointment (hey, it happens!) but Shana (that’s probably spelled wrong… sorry!) was so nice & fixed everything! The relaxation room is everything. I would go there every day just to read if I could. There’s locker rooms with nice robes/​slippers, every amenity you can think of, and it’s clean! It’s pretty cool that each locker has resettable codes too!
Going back to the relaxation room– it’s amazing. Lemon water, cucumber water, waterfalls, a huge fireplace, snacks, tea, lounges. It’s just perfect okay?!
The spa services did not disappoint. I got the oxygen facial which was amazing. My skin was glowing afterwards! I also got a few waxing services… Perfect. Shannon did my services and she is awesome. Hilarious, easy to talk to, and does amazing work!!! I will definitely be back!!!
(P.s. The green tea mints at the front counter are amazing… I had to buy a package… Or two ;))

My BF surprised me with a couples massage here for my birthday…
The place is brand new and looked clean.
The receptionist was very nice and sincere. she knew my BF (my BF was secretly planning my birthday events), and was courteous explaining where to find the ladies and gents area… how the lockers work, and where me and my BF will meet… which was the lounge area…
I love the ladies shower area… its really clean… my robe was so thick and soft…
My BF and I met at the couples lounge area… and there were tea, nuts, chocolates to enjoy…
we stayed there for about 10 – 15 minutes, before our masseuse came and led us to the massage room.
The massage room was breath taking… two soaking tubs, wine, cheese & chocolate platter… yum…
We had about 15 mins to relax, and boy… our aching bodies needed that!!!
Then our masseuse came back and the massage was just phenomenal… the hot stone at the very end, was heavenly.
The masseuse knew exactly what to do… its not just a massage.
My BF and I felt so relaxed after.
The masseuse gave us more than enough time to get up and head over back to the couples lounge area to finish our cheese, chocolate platter…
I LOVE LOVE how they made us feel special… and they made us feel that we can stay there for as long as we want.
They even offered the sauna…
I love it when I don’t feel rushed at all.
We will be back… i love this place. This is no ordinary couples massage… its quite expensive… but its defintely worth it, thats for sure

I can’t say enough great things about this Spa. Brand new (they opened in August) so it was a clean, well kept and thoughtfully planned out salon. They give you a robe and slippers to wear– have showers, lockers and a tranquil room to relax in with flavored water, tea and snacks while you wait for your service to begin. I had a prenatal massage and my masseuse Shelly made me feel very comfortable in knowing that she was skilled in the area. Also got a facial but am forgetting the name of the lady who did it but very nice as well! A little pricey but it was worth it to me– looking forward to coming back for a couples massage!

Where do I start… every once and awhile you need to have a spa day. It was my first time going to Arista Spa & Salon and I will tell you it will not be my last. It was easy to schedule the appointment for a haircut and massage. I had a haircut appointment with Ellie. She was wonderful!!! Did a great job cutting and styling my hair. I then ended the visit with a Swedish massage with Shelly!!! Today was a great day!!!