Silver Auto Service

I am so glad I found Silver Auto. They do excellent work in record time, and their prices are more than fair. And their front desk person is friendly and kindhearted. It is truly a pleasure to work with this shop.

The guys at Silver Auto have always impressed my family and I. They are trustworthy and totally professional when handling the smallest car issues to the biggest nightmare repairs. If your looking for a new mechanic for whatever reason, I absolutely recommend Silver Auto
Thank you guys,
Nick K

Theses guys are the best! Upfront, honest, and reliable. We take our 4 vehicles to them without hesitation.

I’ve been a customer of Silver Auto Service for five years. I was disappointed when they moved away from my neighborhood a few years ago, but it’s worth the extra mile to go to Silver Auto Service. They recently replaced my alternator. Since I wasn’t totally sure the alternator was the cause of my problem, they even agreed that if the alternator wasn’t the cause, they would only charge me the difference between the alternator cost and the cost of the actual problem. Of course, their assessment was correct – the failing alternator was the noise I was hearing. They also replaced my front brakes. When the brakes started squeaking a couple months later, they completely replaced both pads and rotors under warranty.

I want to thank Pat and the staff at Silver Auto for giving me great service once again. I typically do most of the maintenance on my work truck, but when my shocks started to sag and I needed a little more major service, I dropped in and got excellent service at a really good rate. Pat correctly assessed that I probably carry more than an average load on a fairly regular basis in my pickup and that Monroe has a shock absorber with a load-​assist feature. Just drove the truck home and I couldn’t be happier. Worked with my busy work schedule and I don’t have to worry about it. Better than new. Thanks!

This is now the only place I go to for brakes, even after moving to San Francisco I will happily drive to Napa for their exceptional pricing and service.
Earlier this week I went to Les Schwab for an inspection and was told my brake job would cost over $ 400. I decided to call Silver Auto just in case since I had work done there before, and made an appt for an inspection. Their customer service was super friendly and mellow, and the cost ended up being less than half of what I was quoted at Les Schwab! Also, I was told I needed parts at LS that I actually didn’t need. As a woman who isn’t an idiot around cars but doesn’t know everything, I HIGHLY recommend Silver Auto as a place you can trust to not get ripped off or uphold.
It took less than two hours to finish the inspection and job, GREAT conversation, quiet seating area. Overall an excellent experience and I’ll never go anywhere else!

Charged me over $ 100 just to plug in the diagnostic machine and give me a code. No repair whatsoever. Even after corresponding with the Manager, no refund, just a promise that my labor would be free if I chose to go ahead with a $ 1300 that costs $ 450 from most dealers.
I don’t know where the good Unilocal reviews came from. I’d suggest you RUN away from this shop. They couldn’t even get the report printed out without me having to wait 20 minutes.

Was recommended by a close friend to come here and so glad I did. These guys are great and take fantastic care of you! So friendly too, such a refreshing change! I highly recommend that if you need help with your car you come to Silver Auto Napa!

My 68 Mustang is done, the car came back from paint looking so cool. Pat and his guys dropped in the engine and it cranked right up. What a sweet ride. Thanks guys!

My two main go-​to shops were closed because it was a Saturday and I was in a bind. I was lucky enough to have a tow-​truck driver who knew his stuff. We came in there and Pat had room. I got the starter I needed that day and was back driving my car. What a relief! Turns out my family had been doing business with SAS for years. They’re always going the extra mile.

These guys are so great! We used them because they were in the Napa Valley Savings Card book, but after bringing my car there a couple of times I am so happy to have found them. I don’t really trust mechanics and these guys seem so trustworthy. They do great work and got my car back to me quickly. The last repair was more than we thought because there were a few more problems that needed to be fixed and I was not able to pay the full amount. They were nice enough to give us the keys and we were able to pay them ½ and then ½ the next week. Thank you so much. I don’t know of any other business that would do that. I am so grateful to find a great shop and I will always bring my cars there and I will recommend them to everyone. They also have very fair prices and don’t pressure you to get other work done, they just recommend work if needed.

I am a single gal, and I was in need of a good, honest mechanic. Pat and his crew at Silver Auto are EXACTLY that. I was able to drop my car off the next day AND they even gave me a loaner car to get to and from work (and I work in Fairfield!). I was kept in the loop and my car was ready by days end. I can’t say enough good things about these guys — I am so happy to have found them. They will have my business for life.

I was very pleased with my first experience. New to the area, I did not know any repair shops here when my car stopped miles from home. AAA gave me several places to consider, but when I asked the tow truck driver for his personal opinion he referred me to Silver Auto even though they are not AAA listed, which seemed to say a lot. I also noticed they had a lot of cars parked outside waiting for service, including trucks from local businesses, really a good sign. Over the phone they determined it was not the timing belt or water pump as I thought and advised me to tow it there without any pressure. They just said they would appreciate my business if I chose them. I was very worried about the cost of a major repair, but in the end felt reassured they treated me fairly. They showed me the radiator was leaking not the water pump, and it was the drive belt not the timing belt that broke. Apparently, two separate issues I had misdiagnosed for myself. I also feared I would have to rent a car to get home and use over the weekend, but they actually offered me the free use of their mini-​van. I used it overnight, but didn’t need it for the weekend because the owner stayed late on a Thursday night to fix my car himself, and I got it back on Friday. I’d say I was in the worst possible situation not knowing anything about this shop initially, but everything turned out well. They gave courteous service on the phone, then solid diagnosis with clear explanation, showing me the parts, a written estimate, etc. They did give me a list of additional repairs needed, but in an honest manner, without pressure to do them all at once. I felt informed rather than given a sales pitch. Only issue about this shop is the lack of good marketing. They were apparently called Silverado Auto Repair under a different owner, but changed to Silver Auto Service when the current owner took over. That goes back a few years, but is not clear when you search them online. Anyway, this is my endorsement of SILVER AUTO SERVICE in Napa based on my direct experience. The front desk and owner went the extra mile showing a strong ethic to earn my trust.