Mike’s Auto Body

Brad and Amanda are amazing; the epitome of customer service and my car looks great after the rear end collision! Thank you to this shop for going above and beyond!!!

Great service! I can’t say enough good things. Thank you for fixing my car up quickly and professionally and being so friendly. I couldn’t be happier.
Martha

After a unfortunate event at a local car wash, my car sideskirt was left in disarray. Took my car to Mike’s for a quote and Brad was incredible. Looked at it and said no problemo! Fixed it in about an hour! Even when the damage turned out to be worse! Such amazing service here can’t believe I’ve never been here before! Thank you so much Brad and everyone at Mikes.
DEFINITELY RECOMMEND

These guys and ladies are awesome! It’s rare to find people in the auto industry that actually care and take pride (and more importantly, ownership) in their work.
I will stick to the (somewhat) short version of my story, but I originally came to Mikes Auto Body after a collision for repair and an insurance claim. They were helpful and attentive from the moment I called while on the side of the road after the accident all the way to the couple weeks it took to complete the repairs. Repair work looked good, Jake (adjuster at Mikes) was friendly and punctual and I left happy.
Cut to a month later when my car started giving me trouble. All of the sudden, I couldn’t get the car to start and feared it was a symptom the prior work and accident. I called Mikes to see if they would look it over. Without hesitation, Jake offered to meet me at my house with a technician to have a look and try to jump the car to get it to the shop. To say I was surprised by this level of service would be an understatement.
He and Dave, his super knowledgable, experienced and friendly technician, had a look and diagnosed it as a failed battery (which was not very old, hence my fear that it could be something more serious). They advised me to return the faulty battery to the place of purchase for an exchange and then they would install the new battery for me. Free of charge. Seriously?!
They not only made my day and got me back on the road before 10 AM the same day of calling, but they also restored my faith in humanity (or at least the auto industry!).
Go here and have no fear! They are the real deal.

They were awesome! They completely made me feel at ease! Would highly recommend them to anyone! Great staff made a very stressful time much easier!

We had just driven in from San Francisco in a rental car and the splash shield underneath was coming off. They saved our trip and helped us get the car secure again, free of charge! Nicest people we’ve met today, we hope everyone in Napa is just like them!

Car accident is a horrible experience. But working with Mike’s auto body makes it much better! Their estimate was spot on, they gave me personal attention, kept me up to date on my car, and returned my car to me exactly when they said they would. The job they did is amazing, my car looks brand new. I was surprised at how quickly they fixed my car, only 3 days and that included a holiday.

Excellent repair of earthquake damage on my 2013 Volvo. Unequaled customer service. Mike’s even offered to let me leave a rental car at their shop, saving me a trip and waiting in line to return the car at the rental agency. Highly recommended.

I used Mike Rose’s Auto Body for some recent body work on my van and it was a very positive experience. They were able to assist me the day I called. When I arrived Although the front desk was bustling but I was helped right away. I barely settled in to wait, and they told me my van was done. They did the work in 15 minutes! My bumper had to be reattached and it looked perfect. I strongly recommend this shop!

This is my first car accident as horrible as this experience has been I am glad that I am working with Mike Rose’s auto body. They have made me feel very confident that they’re going to do quality work on my car. The customer service that I received was amazing. They have helped me out by explaining this entire process. I will post an update of my review once my car is completed. But I am very confident that everything is going to be perfect.

We recently required a repair to our 2002 Ford Pickup because the clear coat was cracking off the hood. Brad and his crew delivered a high quality job and it was on time. It was so easy to do business there. I highly recommend this shop.