Chase Bank

Napa, Estados Unidos

3.1

9 avaliações

Contatos

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Telefone
+1 707-257-1664
Site:
chase.com
Endereço:
699 Trancas St, Napa, CA, 94558
Paradas e estações próximas de transporte público:
2.5 kmNapa
Categorias:
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Hoje

Hoje –
Horário local (Napa) 22:25 domingo, 13 de julho de 2025

Horário de funcionamento

segunda-feira 9:00 – 18:00
terça-feira 9:00 – 18:00
quarta-feira 9:00 – 18:00
quinta-feira 9:00 – 18:00
sexta-feira 9:00 – 18:00
sábado 9:00 – 16:00
domingo –

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9 avaliações para Chase Bank

Não exige registro
Classificação do local: 1
Fairfield, CA
This bank is the worst — one teller line long and no cares I’ll stay with the credit union
Classificação do local: 1
Napa, CA
I’ve had chase now for about 6 years and the first 5 were wonderful, no complaints. But the last year something has changed. The ATM outside always has an issue of some kind. (Not excepting cash, check at the moment, etc.) So then you need to go inside. The only problem is the line is to the door and takes 20 minutes. With only 2 tellers at the most working it’s a headache to deal with. Last week was the last straw for me I will be switching banks for sure. Don’t waste your time here.
Classificação do local: 1
Napa, CA
3:30 pm Friday afternoon. 9people in line, one teller. Two people behind desks, one busy with people, one just sitting at the computer and oblivious to the customers! Where is the management? Terrible customer service!
Classificação do local: 1
Palo Alto, CA
I’ve been banking with Chase for more than 10 years and this is the worst branch I have ever been to.
All I wanted to do was deposit a single check into my account. There is only one ATM outside, which was broken and gave me an error message, so I went inside where there was a long line of people and only one cashier. And the manager was sitting on her butt in the corner doing nothing. After 10 minutes of waiting outside and 10 minutes of waiting inside I gave up and left.
This branch seems very mismanaged and the experience makes me want to find a different bank altogether.
Classificação do local: 5
Napa, CA
The best bank that i ever bank in my life. great customer service .fast …very fast .good job
Classificação do local: 4
Napa, CA
I wanted to send an update as I realize this e-​mail is quite old and I should have updated this years ago.
I have to say the management level has since improved and I feel some of the issues may have simply been the takeover from WaMu to Chase. I am still with Chase and have been a happy customer since this posting.
Classificação do local: 5
Suisun City, CA
AMAZING!!!
Best customer service I’ve ever had. I recently had identity theft and have not been able to open a checking account since then. Chase not only worked with me they were understanding about it.
Brandon was great! So friendly and helpful! He made it so I could have instant access to my money and explained everything great.
I’m very pleased with the checking and savings products they offer. Best bank ever!!!
Classificação do local: 5
Napa, CA
ONE WORD: HELPFUL. staff is always in that «happy & helpful» mood. The staff was wonderful. Samantha helped us & she is just my favorite! I always come to this chase branch no matter if I’m coming from Davis or Vallejo. I just really enjoy the helpfulness the staff brings.
Classificação do local: 5
Napa, CA
OK… the world has changed on it’s axis. The deal about refinance of our property loans was sent to Gregg, a loan officer in Santa Rosa, who was relentless in pursuing these for us. So we decided to try to kick the football that Lucy held for us again… and it worked! When a hiccup would occur he simply took care of it. The event was very much to our financial advantage… and wonderfully painless. It seems that there are very capable and committed people who work within the monolith that is JPMorgan Chase Bank. Thank you Gregg, very much