Midas

I drove cross country and went to get an oil change and the tires rotated. These people saw a girl and thought they could take advantage. They told me they couldn’t rotate my tires because my back struts were in desperate need of replacing an $ 500 bill. I needed a tune up and a whole host of other issues. However just before I left for my road trip I had a trusted mechanic check out my car and he said everything was fine. So after my oil change I took it to another trusted mechanic to get check out just to be safe. Not only did he say the struts didn’t need to be replace he said they were better than even the front ones which had already been replaced. So I got stiffed out of the tire rotation. Either this place doesn’t know what the hell they are doing or they are scam artists. Either way they are not trustworthy. Do not come here if you can at all help it.

Terrible service. Pushy with the maintenance outside of what you need, a staff that looks like the longest yard’s back up cast, (God bless ex cons, everyone deserves a second chance; but all in one place??). The mechanic I had, no exaggeration, tried to sell me his baby momma’s suv or the subwoofers in his Impala. If you want a cheap fix go to the Bronx; a family friendly experience? Follow the other reviews’ advice and still find somewhere else.

What a crappy experience. This was my first time at a Midas, they told me one hour for new tires and rotation — so I left went for a walk come back and the guy tells me five more minutes. Long story short I was there for 3 hours and not treated very well. Not going back.

Stay away, especially if you are coming with a family. People working here looks like they were just released from the Guantanamo Bay. 2 guys mainly with heavy tattoos and they don’t even cover them up. The guy working on my car had a bad attitude when I asked him a simple question and I saw him misuse a part of my car. Heavy upsell with scare tactics. I could say more, but no use. Stay away!

I went into the Midas in Nanuet, NY after I had the unpleasant experience at my local dealer. As I have felt that I was being overcharged for work, I brought my concerns over to Midas. There I had the pleasure of meeting the Manager John and associate Miguel. I had explained to them what I was concerned about with my brakes, as I did to the dealer. They looked at the vehicle, No charge and came up with an answer, yes, I did need new rotors and brakes but the calipers was seized too, which the dealer missed. The dealer did not explain in detail as John had at Midas even going to the extent of making a small diagram for me to better understand the problem. After all said the cost was still high but the right work was done, I left satisfied and did NOT feel as if I was put through the ringer. It was still cheaper then the dealer. As for Chrysler, their products have become inferior and I will NOT buy another product from them again. Thank you Midas for making my family vehicle safer.

Has to the one of the worst, deceiving, rude and grimy locations in the country. Will never come back to this place again. Came to this place for brake service. Was told one price for life-​time brakes (a scam within itself). Is not free lifetime brakes. You have to pay at least $ 100 for them every time you go. The way they advertise is so deceiving. I went ahead with it and they never explained anything to me. I asked about it and they BSed me up and down. I went ahead and decided to change the breaks and rotors. We had agreed on a price before hand and after car was ready for pickup they completely changed there attitude and said I needed to pay more and when I said we had agreed on a price they didn’t want to hear it and said that couldn’t possibly be true. Not only that but when I went to pay and had no choice and I said I wouldn’t never return because they are thieves… The price on the payment sheet clearly showed taxes were included… They man who rang me up put the full price in and then added taxes a second time. When I had realized what he did I told him «you just charged taxes twice». He got very nervous and frantic and Said your correct and quickly slipped me a $ 20 bill when I had payed with a credit card. At that point I was so sickened by the experience that I took my car and left… To my amazement when I went over the bill later on at home I realized that he actually owed me more back and shortchanged me… I’m so sick with this place… Customers be ware. Ask what they will do and how much it will cost and never listen to what they say about recommendations because it’s a tactic they use… You ask for brake pads and they come back to you and say you would benefit with 1000 other things. Disgusting

I been to this Midas Location twice. The first time, I brought in my dying SUV which I inherited from MY parents. The check in was quick and they had free coffee in the waiting room (which was quite clean). They called me back with letting me know my car had 1,000 other issues (which is to be expected since the piece of junk was a leg in the casket already) and were trying to oversell me a LOT of money to cover these cost. This is to be expected. My second time I came in with my brand new hyundai (The SUV now buried and forgotten) for a simple inspection. As expected, no problems were found and the dude from the shop actually came to my job to drop off the key. That was pretty dope. Pretty sweet

Midas
215 West 59
Nanuet, NY
Went to Midas with a coupon for a $ 19.99 or $ 29.99 oil change and other services offered. I told them just an oil change; do NOT rotate the tires because I had recently put 2 new tires on the car.
90 minutes later, with groceries in the back seat, the «Manager» told me that they could not do what I asked for. I said I asked for an oil change. He said I had to have synthetic oil since I was driving a turbo vehicle.
My car is a 2000 Audi A4, that I have owned since 2001. I never ever have used synthetic oil.
I asked that I just take my car now, but he said it would take a little while to put the tires back on, when I had told them DO NOT TOUCH THE TIRES.
The Manager reported to me that:
1. I needed synthetic oil in the vehicle.
2. My front brake pads were worn very low & I needed new front brakes.
3. My coolant was very dirty and needed changing.
1 week after my visit to Midas, I found oil stains under my car. Under the hood, oil had also spilled. The dip stick showed that the oil was greatly overfilled. MIDAS DID NOT TELL ME THEY PUT ANY OIL IN THE CAR, BUT THEY DID. WHAT KIND OF OIL, I DO NOT KNOW. My husband had to drain off about 3 – 4 quarts.
A day later, I heard some rumbling in the rear left wheel and took off the hubcap to find a lug nut freely tumbling around inside the hub cap. Midas did not safely and securely put the tire back on.
On top of that, I brought my car to a trusted auto mechanic who looked at the front brake pads and said about 70% REMAINED, that I had a lot of life left in the brakes for many miles and certainly DID NOT need new front brakes.
Lastly, my coolant was all changed in Dec 2014; since then I have only driven about 1,000 miles. No way was the coolant dirty in need of a change-​out.
Midas of Nanuet, NY is running a fraudulent business. STAY AWAY.
A Zero Star Category or less is needed.

Went there for an oil change, with appointment. They rotated my tires and didn’t push for unneeded services. Very good for the price. Friendly staff.

I came here for a standard oil change because I had a coupon and it’s close to where I work. Turned out I needed new tires – it was legitimate, not a scam – I figured I’m here might as well get it done. By the time I walked out of the place I had paid almost $ 700. A week later my air pressure signal went on. I took it back and they said it was due to the cold air. Happened again a week later – same story. I had to go back there for the third time on Friday – after putting air in the tires myself twice already. When I was told the same story again I obviously became upset. I’ve been driving for 10 years and have never had tires lose air like this because of the cold. All the guy said was I can’t fix something that’s not broken and walked away. Terrible customer service in addition to high prices and poor mechanical work.

Never, never, never will I go here again. Went in for a oil change and sat around for HOURS, yes HOURS. And all of a sudden my oil is leaking. I should’ve done it myself as I always do, but figured you can’t beat a $ 20 oil change. Man was I wrong.
Not to mention they are the biggest scammers! Before I noticed my oil leaking I brought in 2 tires to have them mounted and ordered 2 tires through them. They told me ahead of time that they price match and here’s what happened: They say I can have the tires here in 10 minutes and we can mount all tires on your car. We won’t charge you for the tires you brought in but the new tires are $ 150 each, mounted. I ask if they price match and they say yes. While I’m sitting there for HOURS I decide to do a quick search for the tires they got for on google. The tires have great reviews but everywhere I looked they were half the price. So I show it to one of the guys and they say, «oh, we can’t compete with internet pricing!» Then I find them at Mavis Discount tire for half the price also. Needless to say the actual price for the tires is $ 79, but they doubled up the price. I bring it to there attention and they are giving me a hard time saying that we had already established a price. I told them that what they were doing is bad business practice and they told me that they could bring the price down to $ 125. I called Mavis and they told me they could do it for $ 79 installed, each. I told the guys at Midas to put my old tires on and I would go to Mavis. Then they say, «we can do $ 79 but we have to charge you for the other 2 now.»
Absolutely the worst experience. I will never go back even if the oil change is free!

I don’t want to call their $ 19.99 Free oil change/​tire rotation a scam, but it is very deceptive. I had a coupon for the above and it said it applied to «most vehicles.» I assumed that includes small SUVs like Honda CRVs or Toyota RAV4s. It doesn’t. Given the number of these on the road, I don’t think they know what «most vehicles» means.
When I went in I said i wanted the 19.99 deal (they have a sign out advertising the same thing.) Sure. I got it.
While I was waiting I noticed that other customers that got the same deal had the mechanics coming in telling them there were other things wrong with their car, or they needed to use a different more expensive oil so the 19.99 didn’t apply. My car is relatively new so I didn’t think I’d have any problems. EXCEPT they have a separate sign inside that said the deal doesn’t apply to SUVs. they tell me this after they’ve done the work and charge $ 27 all in. Thanks for telling me before when I specifically asked for the 19.99 deal.
If you insist on using this deal
Tips:
1. Ask the final price before they do any work.
2. Mark your tires so you know they were rotated.
Advice to management:
1. I have no problem paying extra if I don’t comply with your rules, but just be open about it.
2. You’re not doing anyone a service by nickel and diming us and telling us there are things wrong with our car. Rather than being offended by this review, ask yourself if you really believe this is a shrewd business model.

Went in for a Oil Change, transmission Fluid change,
I had two issues with them
A) they had me waiting for an extra 30 minutes as they were trying to reset the Engine oil light … needless to say they after driving away I realized that they did not reset it … it took a 5 second you tube search to find exact instructions how to do it myself
B) They wanted to sell me an air filter which I have no problem with them trying I just wanted a High performance filter so I had to do it myself was I surprised to see that they 2 of the 4 Screw’s were NOT EVEN SCREWED IN I find this disgusting and negligent