eaves Nanuet

To much $$$$$ for a regular and not luxury apartments, on top we have to paid for parking, garbage which we have to take to the dumper not valet, etc etc.

«Luxury Apartments» — You can’t be serious… I hope they removed that part of their sign.
After reading other posts, they’ve covered most of the issues we had while living there.
Even after we left, just to get your security deposit back was a struggle. If I remember correctly it was about $ 1000 and they originally sent us a couple hundred back. They had a mysterious cleaning fee and carpet cleaning fee which added up to most of it… We all know for a fact they do not clean as when I moved in, food was still in the cabinets and refrigerator. Floors were dirty and dust was everywhere… The dust was awful in these apartment, most likely due to the popcorn walls and ceilings… Anyway, my wife and I thoroughly cleaned the carpets and bleached/​washed down the bathrooms and kitchen… We wanted out money back plus we wanted the next tenant to have a move in ready place. After many phone calls and fighting, we received about 80% of the security deposit… I’d almost guarantee they never went in to clean or take care of the carpet… The Security deposit should go into escrow and not into their bank account… Possession is Nine-​Tenths of the law…
The maintenance crew was always nice and did move quickly… never had a problem with them.
The sales people were atrocious back then and I hope they’ve improved. Every time you would talk to them, it felt like something was hiding behind the curtain… Nobody was ever available or in the office… Always the excuse they were out showing apartments to new prospects.

I will start with the positive. There is plenty of parking here, and when it snows the Brickman company the Eaves works with almost always gets everything cleaned up right away. I am out the door very early in the am, and on occasion I have walked out of my apartment to ice & covered walkways. But, there have been snow storms, and they have woken me up at 4am shoveling my porch, so they do work quickly. The pool is very nice, and I do enjoy spending time there. The BBQ grills are also a nice addition. The Eaves is close to the thruway and stores in Nanuet.
HOWEVER. Although the Eaves looks lovely from the outside, and the «club house» looks amazing, do not be fooled. These are cheaply made apartments. The builders of this place obviously cut every single corner they could. On one occasion, we hung a picture on a wall between the laundry area and living room. We used a very small nail. One blow to the hammer and we burst a pipe. Regulations state that pipes need to be a certain amount of inches away from the wall. This was maybeeee an inch. Our entire apartment flooded. After calling the main Avalon hotline, I was told they could not help me and they would send someone «when they could». 2 hours and 20 towels later, after the entire building I was in called to complain, someone finally came.
We have lived in 2 apartments in the Eaves. The first one we lived in had the delightful addition to LOUD SCREECHING PIERCING WAILS that would awaken us at all hours of the night. No one could figure out what was causing this. FOR MONTHS. AND MONTHS. AND MONTHS. The «management» gave us such a hard time about switching apartments. At the end of our lease, they finally agreed to switch our apartment, at our expense.
Although it may sound foolish for us to continue living at this less than decent complex, it is hard to find a place in Rockland that will allow large dogs, and doesn’t have a huge security deposit. The new apartment is an improvement, as I can sleep through the night without be frightened awake. The heating system in the bedroom does rattle at all times, and they have a wooden block & caution tape on the stairs outside, because the stairs are literally falling apart.
The appliances are obviously old. The walls are thin, so you can really hear your neighbors. I understand that you will be able to hear things in your neighbors apartments, but to laugh along with whatever television show your upstairs neighbor is listening to is a little extreme. There is no in between with the water temperature, it’s either super hot or freezing cold.
Basically, don’t waste your $$. Don’t be fooled by whatever they tell you the cost is going to be when you go look at the apartments. Add at least 300 to the rent they quote (and it will probably change when all is said and done). You have to pay for the club privileges, sewer charges, parking, and garbage. There are 2 garbage dumpsters that are not at all conveniently located. YOU HAVE TO PAY FOR UNITED WATER. They are secretive about this, and I didn’t find out until I got a note on my door threatening to turn off my water in 10 days.
I’m sure there are people who like living here, but I’ve never really met one. Take heed of these reviews, I didn’t and I regret it.

When we lived here it was called Avalon Gardens, a luxury community, or something similar.
There was a kennel adjacent to the property that featured dogs barking 24/​7, easily heard while you were trying to enjoy their (too small) pool or if your unit happened to be downrange from that kennel.
I could go on (and on) about the myriad problems and difficulties we experienced here, but frankly I’d rather not even think about the horrors of life here, never mind write about them.
Suffice to say this is a terribly run complex, with filthy, cheap, poorly insulated, poorly constructed and drafty units. Staffed by incompetents and liars and serviced by a work crew who were largely idiots. And given the constant mechanical and other issues you’ll likely experience with your unit, you’ll be seeing them often.
We had the largest available unit here, and the hot water was not even enough for two short adult showers. The carpets were filthy (and wet) upon move in, and the garbage area problems were legion.
Add to that a very questionable collection of tenants, and you have what amounts to a shanty town wrapped in vinyl siding. Owned then (and possibly now) by the same people who built the complex in Edgewater. NJ that recently burned up.
I would only recommend this place if I absolutely hated you, or because you were a fan of Sarah Palin or the Kardashians.

So I am updating my review after having been at Eaves for over two years now. We just renewed our lease for another two years, and moved into a new unit this weekend. Our lease was up, so we had to go on a month to month until the new unit was done. We were given one price of what that would be, then it changed to a higher number a week later, then the day we moved in the new unit they asked for an extra sum of money that was never discussed. We also did not get the apartment the leasing agent Nicole told us we would get but a similar one. The best part is that our «move in ready» apartment smells like cigarettes, there are cigarette burns on the bathroom sink that is also cracked and detaching from the wall. Oh, and did I mention the mold on the tiles they tried to cover with paint. If you decided to move here make sure to get everything in writing from these crooks because they will squeeze you for ever penny. This place is going downhill fast. It was brought to my attention by someone that «eaves» is Avalon’s lower, non-​luxury line, although even when it was Avalon it was a far cry from luxury.

I’ve been waiting quite a while to leave this review. Now that I have moved out and my security deposit check has cleared, I’ll give a completely honest review.
OVERALL
This isn’t a terrible place to live, but it is certainly no luxury community either. The grounds look impressive from the outside, but these units were built cheaply, have dated finishings, and are falling apart. They do not warrant the high cost, which seems more a result of the limited rental options in the area. Note that they changed the name overnight from «Avalon Gardens» to «eaves at Nanuet» for no apparent reason — I suppose some marketing genius thought re-​branding would help justify higher rents.
THE APARTMENT
Take a good look when you go on a visit. The kitchen cabinets are sagging and have plastic handles. The countertops are chipped, and the vinyl floors are scratched. The appliances are the absolute cheapest money can buy (the washer/​dryer don’t even have a buzzer). The walls are inexplicably textured. If there is insulation in the walls, it would shock me; likewise, the windows are poorly install. The result is a drafty apartment and insane heating bills ($ 120+ is common for a one-​bedroom in the winter; if you have a loft, you can probably expect double). Both the kitchen and bathroom faucets had to be replaced during my two years there, as did the refrigerator. These units were not built to last, and they are now, being about 15 years old, really starting to show their age.
THE STAFF
Most of the office staff was friendly enough, although the office was a revolving door for employees. They didn’t seem to have the ability to actually do anything other than give tours and process leases. On one occasion, when I complained that my mailbox was inexplicably far from my apartment in response to a survey they sent out, they called me and offered this solution: «Well, just try not to get too frustrated about it.» Wow, great idea! I will say that the maintenance staff were great – they always responded quickly and were friendly. (And since things in my apartment were always breaking, I know this well.) When we had a succession of massive snowstorms, they busted their tails to get things shoveled quickly.
THE RENT
What they won’t tell you when you sign your first lease is that the rate that is advertised on the website is a promotional move-​in rate. They WILL jack up your rent when your lease is up, likely 15−20%. I was able to negotiate down a little, but not much. They don’t care if you are a good tenant that pays your rent on time and is never any trouble… they run a volume business and could care less if you leave. And if you need to go on a month-​to-​month, you can expect the rate to go up about 50%. They know exactly how to take advantage of you. And of course lease rates fluctuate on a daily basis, so if you’re thinking about living here, start monitoring them a few weeks prior to get an idea of how they change throughout the week.
THE NEIGHBORHOOD
The location is convenient, being just minutes from both the Palisades Parkway and the NYS Thruway. Being close to Costco, Lowe’s and Target is nice as well. But the reality is that this can barely be called Nanuet given where it is located. In fact, I believe that some of the units don’t fall in the Nanuet school district. The people are what you would expect… a mix of young singles and couples, lower-​income and middle class families, and even some older retirees. I never had any issues with gangs, drugs, or out-​of-​control teenagers. Overall, the place is pretty quiet. The pool gets busy in the summer with lots of kids, which is to be expected.
THE VERDICT
This wasn’t a terrible place to live, but I couldn’t wait to get out. It is not luxury living, and it is way overpriced as a result. If the price was about ¹⁄₃ less, I think I would have felt better about it. Or if they put any money at all into updating the units. Or if they seemed to value me as a tenant.

An over expensive hell hole and drug haven and residence to sexual predators and drug dealers.
Police constantly around and yet they think they are a Beverly Hills type luxury apartment for their prices and arrogance.
You will regret living there and in turn no matter how spotless you keep your place-​they will be sending you bogus bills for their «cleanup».
It says Nanuet– Its really SPRING VALLEY!
If you know the area-​you know the difference!
Stay Away.