Smoky Mountain Pizzeria Grill

The service here never fails to be the worst service. As I sit in the bar area I watch guests come in to wait to be seated and stand in the front for 2 – 5 minutes. No one acknowledges them. The waitresses look at them and run. I don’t know what it is with the service here. When we finally get seated we ask about the southwest egg rolls and the waitress says they’ve been taken off the menu and replaced with the Thai rolls. We say we’ll order that, a salad, and a French dip. 25 minutes pass and our food comes out. No Thai rolls. She asks oh you ordered those? We had a conversation about them. She then asks if we still want them. Unfortunately we have two gift cards to this awful place. But I’ll be giving it to someone so I never have to return here. Awful only begins to describe it. Wish I could get the food somewhere else with better service.

Where is the zero star option?! Submitted order online for delivery. After 90 minutes I call and they say they aren’t doing any deliveries. I ask why it submitted online and they say it’s a separate company. They need a better system for online orders!

Having dessert with the family after a night out. We all had our favorite dessert the Grand Chocolate Cake. The server was awesome, I think her name was Natalie. She was fast and attentive but not to attentive. Great experience.

I’ve loved this place since I was a tween and keep coming back for the garlic teriyaki linguini, which is to die for! My hubby and I just recently moved to Nampa and have been here twice in the last two weeks. Natalie has served us both times and remembered us which, having been a server, isn’t always easy to do the first time. She is exceptional at her job and we intend on requesting her every time we go now :)

Went with friends to take advantage of kids eat free. Food was pretty good, service was decent. A little slow on refilling and some confusion with sides. Overall not bad, but room for improvement in the service department.

Been here a couple of times now. Food is very good. However, last time we were there the waitress and staff were very pleasant and service was great. Last night our server was not attentive. He took our order and brought our food in a timely manner, but Never came back to check on us or see if we needed refills. He was too busy in the kitchen goofing off with the other young man that appeared to be tossing what looked like a ball of pizza dough to someone on the other side of the kitchen. We will go back, but don’t expect really great service every time.

Ordered dinner at 7:36 pm delivered at 9:48. Was told it was going to be delivered in 1 hour and 10 minutes. Pizza arrived uncooked with doughy crust, soggy chicken parm. Delivery driver did not ever apologize for being over an hour late. When I called the store after 90 minutes they stated they are just cooking it. I have frequented this restaurant during the last 4 years and have always found the food and service to be acceptable. After this feasco, I may not be back. its hard to imagine the management can not figure out how train there employees give great customer service.

Was alright. Definitely order this food take out… They had a good selection of things that can be ordered in besides just pizza. Service inside the restaurant can be a little slow.

I’m sad. SMPG pizza has been a special treat for me. The last two pies have been ordinary — bland sauce and toppings and tough crust. What happened to the unique flavors i have come to expect?

Great food and great staff. They appeared to be understaffed but took good care of us.

We ordered three starters for take-​out — the brie bites, boneless chicken wings, and the Italian Colors flatbread, along with a child’s order of macaroni and cheese. The brie bites and chicken pieces were straight out of the freezer section of Costco, the pesto on the flatbread was utterly generic, and (I am deadly serious) the mac and cheese was Kraft, at 4.99. The service was lackadaisical. We will most emphatically not be going back.

Good food with a lot of nice and varied choices. My wife and I are working our way through the menu and each choice has been quite good. Nice beer selection. Single serve pizzas are both very tasty and just the right size. Their two different veggie pizzas make my wife happy, but as a devout carnivore, I really don’t care. The pastas have all been great, especially the spicier ones. Single serve pizzas have all been.

Foods pretty tasty but that’s true of all Smoky Mountains. The problem is that this particular restaurant has the worst service. In the few times I’ve been there I have frequently experienced being forgotten about. And it’s funny, my server doesn’t have any other tables that I can see. So unless my server is working in a completely different part of the restaurant, I can’t for the life of me figure out where they go. In addition, they forget about essential components of our meal. Such as silverware, kids drinks, and checks. I’m not going back, I will however order delivery because at least the food is good!

I had the chicken alfredo pasta lunch. Very good, nice portions and friendly service.
I found it a little wonky that I requested an extra piece of garlci bread and was whomped for $ 3. but otherwise a solid place.

Wonderful restaurant … The staff was very pleasant and the food was scrumptious. I have a lot (like, really a lot) of allergies, and they were EXTREMELY helpful with finding something I could eat. Go Smoky Mountain! I’m so coming back.

This is not the pizza place for your Italian foodie, but for a simple date night or a night out with the girls, it will certainly hit the spot. The food is tasty and ample portions. The cheese is real and the meals are well planned.
The atmosphere is a bit of what I would call «family posh». For the locals, think that this would be a place you would more likely find in Eagle vs. Nampa.
Both times that I came, I had the same waitress and she was pleasant and knew what she was doing. I appreciated that she was mindful when I had a toddler to not put hot stuff right in front of him and that she wasn’t avoidant just because we had children. All in all, it’s not really toddler friendly (and personally, I wouldn’t bring my squirmy wormy back, lol) But for a bit of older kids, they do have a game room and seem to be set up with the thought in mind that parents eat too and *gasp* bring their children with them.
Pricing is fair. Maybe a bit on the expensive side for pizza, but the taste compensates :)

I went there for the first time with my parents celebrating my moms birthday and it took 5 minutes before we got seated we took a little while for us to decide on our order but our waitress was great. It took 20 minutes after we ordered to get our food, then they put mayo on my dads burger after telling her multiple times to make sure it didn’t have it. I ordered the chicken parmigiana and my chicken tasted like fried chicken and the pasta was cold and undercooked.

The cheese on our Hawaiian pizza was phenomenal. It was really like tasting little bites of heaven or something. Unfortunately, our server was pretty awful. She basically ignored our table once we got our pizza. I think this may have been because I had my two-​year-​old niece with me. I was surprised that a pizza place would be not kid-​friendly. If the pizza had been any less awesome, I would say I’d never go back, but the pizza really was top notch. I’m looking forward to round two, hopefully with better service.

We checked this out after being out and about for a day of wine tasting.
We noticed on the menu that happy hour was every day from 3:30p to 5:30p. This was good as we rolled in around 4pm.
We elected to try an appetizer the artichoke dip. Which was fine not as tasty as some of the others I ever had but good nonetheless.
We decided to try individual pizzas as they were also on the menu for happy hour. A two topping pizza was included in this. I ordered basil and tomato on mine for a makeshift margherita pizza. It was tasty, the only thing that was not my favorite was the pizza dough. A little two doughy for my liking but still perfectly fine.
The service was quick and efficient. Nice place.
I wouldn’t hesitate to stop in again.

Have only been here twice, but each time the food was great and the service was up to par. Excellent calzones and pizza.