Petco

Had my dog groomed here today. Gave it 1 star because the staff were very nice, especially the ones at the front counter. Everyone greeted my dog and myself with a smile which I appreciated. However, I was very dissatisfied with the grooming. I had requested to have my dogs belly and rear shaved, have some mats removed and keep as much of his length as possible (I brush him almost daily so his hair wasn’t too bad except for some mats on two legs and one under his chin). Was told it takes 3 hours which seemed absurdly long but ok you’re busy — does that mean my dog spends a lot of that time in a crate? I’m not too sure. Anyhow, when I got back he was held my the groomer and from what I could see he looked good. I grabbed him and carried him to the car and drove home. When I got home, as soon as he got out of the car, I noticed his belly was not shaved and didn’t even appear to be trimmed, which is the first thing I would expect to be done when paying $ 52 for a full service groom plus condition. His hair on top was cut down to ¹⁄₃ the length it originally was, when I specified a LIGHT trim, and the hair on his sides and legs was left long for a «style» I suppose. I absolutely hate it, and with it being summer, he needs his lower hair trimmed to keep it out of the ants and bugs crawling around bc he’s so low to the ground (little dog). Also, the pollen was making his hair really sticky and that’s why he got the mats in the first place. I ended up having to retrain him myself and am out $ 45 after tax (I did use a $ 10 coupon). I have shopped at Petco many times in the past and have never had any issues. Like I said, the workers were very friendly. The story is very clean. But I will unfortunately not be returning for a groom.

I am a frequenter of this store, as I have four dogs. I love all my «babies» and get their dog food here. I pick up collars, flea and tick supplies, and other products my dogs need. This store also has training classes, that I don’t use, because my dogs have me trained quite well.
This Petco also has a grooming section, where I have my «wee ones» washed, fluffed and come out smelling wonderful. My 3 little ones enjoy it when I take them for their «day of beauty» and they all prance with their backs arched, as to say, look at me Mom? They are happy and are treated wonderfully. I have received phone calls in the past stating that my babies picked up some fleas and required a flea bath, and asked for my ok. I do appreciate that.
This store also sells items for cats, dogs, birds, fish and other animals. I just have dogs and I have not investigated their selection for those animals. They do sell some birds, hamsters and other small animals.
I am very happy with the groomers in this shop, as well as the stores staff. They are pleasant and very helpful, even offering to help carry large bags to my car.