I walked in without an appointment, not even sure of what I wanted to get. I recently moved to Muskegon, and so I went out on a limb trusting Unilocal to help me find the best shop in town. I had to wait a few minutes in the lobby, which gave me time to plan and devise a quick sketch. The artist who worked on my tattoo was named Ray. I had a very detailed tattoo in mind, and on such short noticed, I expected to walk away with maybe an appointment and a game plan. Nope! He listened to all my ideas and made me feel comfortable immediately. We created the final image right then, and moved to the table. He busted the tattoo out in a short time, and with a steady hand. Ray is a chill dude with an open mind, who also happens to be great with conversation. Great service, great price and a great time. Thanks so much, Ray! I wish I had more funds available to tip.