Art Van Furniture

Furniture is terrible quality and was lied to multiple times by saleman. Was told I needed to purchase the fabric and wood coverage on what we bought and they would come out to fix anything that happened to it (within reason). Well there was a scratch on the table and was told that is not covered and we need to pay someone 60 to come out and look at it. Well we already paid 150 for the coverage. Asked to talk to salesman and was told no longer worked there. Talked to the manager (Dan) who told me he’s sorry his guy told me this but he wasnt going to do anything. Told me he would mail me a repair kit, that I was originally supposed to get when I bought the coverage. Its now been 3 weeks and its yet to be shipped out and everytime I call manager is in a meeting and I get the run around. Terrible quality of furniture on top of terrible customer service. Will never shop Art Van again and would highly recommend you spend your money somewhere else.

It should really be a half a star or no stars. First they followed us around like criminals and barely let us browse alone at all. The. The salesman Jim said that my boyfriend should try for AARP since he’s almost 50… Uh he’s 36 and doesn’t even look his age!!! Then after he insulted us another pushy sales lady followed us to their clearance area. I called after we left to complain and another snobby lady refused to put a manager on until I raised my voice, only to come back and say Debra was on the phone. I will be calling back to complain. This is overpriced, poorly built and uncomfortable furniture. Some of the same brands you can get at Walmart! They age discriminate for sure. Shame on you art can you lost a 5k sale today.

Sales persons nice enough. Furniture not the best quality.

Kim seemed sort of snobby acting. She also didn’t offer me any coffee. I get the impression the employees there age discriminate.