Public Storage

This great store has the best customer service anywhere! I have rented many times and am always pleased with the service and condition of the units. I am in the process of moving and came back for supplies as they always have what I need in stock and the prices are great. The service from the entire staff cannot be beat anywhere! I know, I have been around! Online or in store, this is the place to go!

I needed a storage unit, moving from Mapleton. I made an online reservation. Natalie followed up with me by phone and was very prompt and pleasant. Saturday, I went in and met Donna and Natalie. Both are very nice, professional, and extremely helpful. Donna showed me the unit, Natalie helped with my reservation, Donna completed the paperwork with me. They even helped with advice on how to arrange the space and what packing materials i may need based on tje size of the house i am moving from. I recommend this storage facility to everyone in the area. You will not find a better deal or more helpful people. I am happy with the location, cost, access, times of access, and convenience. It is easy to drive a large moving truck through this facility. No stairs, elevators, second story long dark hallways. This place is well designed.

Donna and the young man who works with her were very helpful. When I realized that the Antelope Road facility was not climate controlled, they helped me to find space in the Whitewood Road location that was more suitable to store my possessions. They were extremely accommodating, called ahead to the new location and drew a map showing how to get there. Great place to do business.

Donna demonstrated the best customer service ever! I had many questions and she had the answers. I spoke with Natalie when she called to confirm my reservation and she was very nice also!
Thank you very much Donna!

Donna was very courteous and very helpful! She made this experience enjoyable and was very fast and efficient. The bonus was she was able to offer me a special discount rate. Units are very clean and spacious. All in all a great deal for the money!

The manager Donna is my new best friend! Victoria her assistant was awesome too! Thanks ladies for making this simple! You gals rock! I love this place!

Ms Donna was great and the prices awesome she is great and the location is clean super clean

Donna was real nice to me. She answered all
My questions. When she called me she was kind and professional and even compassionate. Who likes moving? Especially by themselves :-/​
Thank you so much Donna !!

Its good to have a public storage unit close to your house. The staff knew what to do and followed all policies and procedures. I agree with the review below, sometimes it is an inconvience to come from far away just to have the business closed due to lunchbreak :(But if you call to make sure they are there it will save time and gas.

I have been a customer of Public Storage for over 10 years and have generally had good experiences. However, this one on Antelope is like a completely different company. Service is terrible, and the office is closed most of the time. No one ever answers the phone, office doors are constantly locked during business hours, and trying to deal with Victoria (current manager) reminds me how important it is for people to go through customer service training before interacting with customers. She is severely lacking in her customer service skills and the way she handled us the other day (while we were trying to get an additional LARGE unit for my son and wife who are gettiing married) was horrific. BE REALLY CAREFUL regarding the advertised $ 1 for the first month. It is false advertising as it was only 50% off, and it is supposed to be one per household. However, if you happen to have a family member with the same last name as somone in a different household, they will not give you the promo at all. It is supposed to be one per household, but from what they told us it is one for your entire family regardless of whether they are different homes. After over 10+ years of using Public Storage we are moving out this weekened and onto a storage outfit down the road that is clean, neat, well-​organized, and willing to do whatever is necessary (within reason) to make you happy as a customer. I don’t typically share my thoughts on Unilocal,but this needs to be known before you make a BIG mistake.

I have come here 5 times at different times. Each time they are out to lunch. From 0900 – 1000 1030 – 1100 1300 1400 – 1500 1500 – 1530. I am tired of going out of my way to use this location. And they won’t grant me the full refund they promise with a receipt and perfect condition items.” They just can’t”

I am a property manager and was dealing with an eviction where the tenants left a ton of items in the home that we needed to transport and store… I called Victoria at this Public Storage location and explained my situation, she was sooo helpful! She was able to get the size unit I needed and set it up so I could transfer to the tenants at a later date if I needed to. Made my stressful morning a little less stressful :)

My experience at this facility and the office staff was a very pleasant one. They were so nice and helped me select the right packing materials I needed to start packing my apt. The rates are the best in town and immediate area too. This is a very clean, and secure facility. I recommend this location to anyone looking to store their belongings or packing materials. a one stop shop.

Public storage seems to me universally the best place for storage. Many different size storage lockers and easy access to your items. This location is very convenient. Check in and sign up is quick and easy. Staff here is friendly and professional. It’s hard to give 5 stars here. It’s a storage place your responsible for storing your stuff. Enough said. I recommend this place!