Mountain View Tire & Auto Service

Service is standard.
I got new tires (4) on my Audi A4 and when I drove home and looked at my rims, they were scratched where the bolts go. Helio fixed the problem by having a guy come to my place and fix it BUT said to me «these look like these marks have been here before»
Hmmmm, I’m a customer, why would you cast blame on the customer? Anyways, he fixed the issue but I don’t think I’m coming back since the «vibe» I got from Helio after the issue was fixed was different as if I tried to take advantage of them.

Believe the hype-​these guys are great. After getting sick of the high prices and lack of customer service at the big name Honda dealers, I decided to turn elsewhere for my servicing. At my dealer I got quoted about $ 450 on new front brake pads and rotors (the dealer claimed mine were past resurfacing but never gave me any specific measurements). Sure enough I came to Mountain View and Steve informed me the rotors could still be resurfaced and he would gladly do it with new brake pads for still less than half of what the dealer quoted me. Sure it was great to save some cash, but more importantly for me, I appreciated the honesty. Coming from a business background and previous sales positions, I understand how the big time dealers would see the situation-​they would think that Mountain View was losing money in this case. But what they would fail to understand is that the honesty and sincere customer service received from this one case/​servicing, has made me decide to switch to Mountain View for all my future servicing and vehicle-needs…so…who’s really losing money in the end? …Not me and not Mountain View. Thank you Steve and John!

This was my first trip to the store. I needed an odd size tire for a newer car and they had it the next day by noon. The larger chains were telling me they had a 3 day delay because they needed to have it shipped in. Steven was amazing. I was in and out in less than 20 mins! I wish all tire and repair shops were like this one. They have a customer for life!

If you need work done on your vehicle, go in and see Elio. He’ll treat you with respect, courtesy and total professionalism. He went above and beyond to ensure I left completely satisfied and was fair, reasonable and honest with everything.

I am so impressed with this place. It is so hard to find an honest shop but this is the place. They found the screw in my tire and patched it and had me on my way very quickly. They will have a customer for life.

Honest, helpful, prompt and loyal to their customers. I would highly recommend these guys to all my family and friends. Not only do they look out for the good of their customers, they are reasonably priced. Need care repair or oil changes, go see these guys. You’ll be a customer forever!

Service here is on point! The manager treats you like a long time friend and makes sure you feel welcome. I brought my car in because I ran over a nail, they were able to fix my tire and didn’t try to upsell me like most places. The manager was honest with me and told me I would need new tires soon, which I already knew, but was honest enough to tell me I didn’t need them now. He even offered to price match any offer I did get on competitor’s prices. Definitely going to come back and would recommend this place to anyone!

This is where you should bring your car for service. No questions asked, best service garage in all of Temecula/​Murrieta. First time I come here last Feb, I need a car battery put in (Kinetic brand high capacity battery) I live in an apt building so there is no place to work on your car, and I didn’t have the necessary tools to do it. Come here, not only do 4 guys jump right on it, they don’t charge me anything and the cables were not fitting around the posts of the battery. They worked em a bit and they fit fine and I still have that battery in my car today and it has never come loose or discounnected. Then I came here to have Stage 1 brakes installed. And new tires fitted. $ 250 can’t beat that around here! They really took the time explaining things to me. Always do a great job. Great attitudes. Guy with the goatee at the desk is really helpful. Then yesterday I got my transmission fluid replaced. $ 170. Cheapest around by far. Would have to drive to Hemet to get a cheaper price. Great place and service 9.5÷10 5*

Just got back from Mountain View tire. I went there to get my tire pressure checked. They adjusted it immediately and free of charge. They also gave me an estimate of my new tires. Both of the men that helped me were very sweet and helpful. I definitely will be coming back. And I highly recommend them to anyone who has problems with their tires.

Awesome service. I walked in to get a new tire today and the service was amazing. They were super honest and went over everything with me. They were to helpful in answering my questions about other service I need on my car and I didn’t feel like I was being haggled. Thank you!

I believe this is my fourth trip to this store and I gotta say they’re awesome. Elio, the store manager, runs the place as if he owned it. Very, very hard to find that kind of work ethic these days especially when they’re not the actual owner. I have purchased tires for two work trucks and my daughter’s car. I have also had a couple of wheel alignments done. They are always honest with me and never try to sell me something I don’t need. I’m not sure if he’s an actual vehicle tech or assistant manager, but Robert has also been very helpful and is always polite.
Bottom line… great service and great price equals great experience.!! It’s obvious that Elio really knows how to run this Mountain View store. Keep up the good work and I’ll be a customer for life!

I’m really impressed by the customer service I received from them today. My car needed new brakes, transmission service, new rear shocks and an oil change! I dropped it off at 330 and it was ready at 6! The warranty on the brakes is 24 months/​24k miles and the price is comparable to other places with a shorter warranty life. The car drives like new! I will bring my other vehicle here too!

Weve lived out here 5 yrs and never been to this place, got a flat needed fixed and realized we lived next to these guys (mountain view tires), i tell ya i have never been treated so special, the counter clerk hooked it up, came out and was helping me with unload my tire, and i had stuff in my trunk so elio grabbed the things for me as he was putting my things inside my car all of a sudden another tech ran out to help us, really surprised me with the service and attention to detail… thnk u guys so much! I will continue to come here for future tire needs.

A quick update on this business. The other day I walked out to get in my truck and noticed I had a low tire and after looking at it I noticed I had a nail in it. Fortunately Mountain View Tire is very close to my home. I drove my truck very slowly and carefully to the shop and spoke to Elio and he looked at the nail and the guys pulled my truck into the service bay promptly. The tire was fixed and I was out of there in less then 30 minutes. Elio and his crew are absolutely the best and most friendly out there. I’m afraid to talk them up so well because they may get too popular but I have to give them props for a continuing great job and excellent customer service. They get all of our vehicle business and will continue to in the future.

I was very impressed with this store. They had the exact tires I wanted at a lower price than Wal-​Mart. Great, cheerful customer service. And strangley, it is spotless clean for an automotive/​tire store.

These people are awesome. Would never trust my cat anywhere else! If something goes wring with what they fix they will fix it without hastle! I’ve never felt so welcome in an auto shop ever! As a woman they have NEVER screwed me over or overcharged me with anything!

It is never enjoyable to deal with car issues since that is definitely not my area of expertise. I called first to make are they could help me at a good cost, I spoke with Robert who was very professional and helpful. When I arrived at Mountainview, Elio, the manager, immediately came out to greet me and assess my tire. I was in and my car was fixed up in under an hour, with three people under ahead of me! The whole time they provided excellent customer service. I would definitely recommend this shop to everyone and I’ll be back next time my car needs a fix-​up!

So far, with the two cars I maintain, they have been very good at making time to squeeze my vehicles into a time slot and made it convenient for me to take my cars in when I need it. They let me know what service is recommended on the vehicles, quote me a price, and they don’t pressure me to have the work done immediately. They’re courteous and informative. If I was quoted a better price, they’re willing to bring their price down to be competitive and keep my business. Location is very convenient for me. Waiting area is clean and pleasant. I used to take my cars to the car dealership service center in Temecula but I’ve moved my business here because I get better personal service and it’s much closer to home. Win win.

It takes a lot to get me to take time out of my schedule to write a Unilocal review, but Elio and crew are one of the best tire and service companies in the area.
Not only are they friendly and thorough, they won’t perform services that are unnecessary just to pad their bill. They are so fair, in fact, that I have absolutely no qualms with sending my Wife to their shop as I know that she will be treated fairly.
Give them a shot next time you are in need of new rubber… or even an oil change.

This is my second visit and review of this business. Once again EXCELLENT service. My car hadn’t ridden or driven this good in years!!! And they were able to FINALLY get rid of the squeak from my brakes! Ahhhh! The guys at Mountainview Tires are AWESOME!!! If I have farther issues, no make that, even for my oil changes now, I’m going to them! No more Walmart!!!
Latest update… Well, weeks later, the squeak is back. I went back for a visit. I’m VERY tired of this issue. It looks like I’m destined to have noisy brakes. No one seems to be able to fix them. So, I’ll have this until I trade or sell the car.