Breastlink Temecula Valley

My experience at Breastlink Temecula Valley was amazing. The receptionist was friendly and efficient, I was seen precisely at the time of my scheduled appointment, and the procedure was not the least bit uncomfortable. I told the lady who conducted the procedure that it was the most gentle mammogram I’d ever had.

I was shocked to find out Breastlink of Temecula Valley had mixed up my records with another patient leading me to believe I may be at risk for 6 MONTHS! No apology was offered, I was just told that «computers make errors.» At this point I was just ready to move forward with my exam so I could get MY actual results. The tech told me I could just go due to the mix up but I was actually there because I have breast pain. I asked if I could still get an ultrasound since I did have a doctor’s order of my own & I’d already waited 90 minutes? She complied, did the US & actually found something! She told me the doctor would be right in to see me. After lying there in a darkened room for 25 minutes while staring at my ultrasound images, I realized my kids would be getting out of school soon so I told the tech that I needed to leave. She said that the wait time has nothing to do with her & she can’t hold me there AGAINST MY WILL but the doctor would still like to see me! As I sit here hours later I still can’t believe the way I was treated. When Dr Parris (the facility’s director) finally showed up she too was not apologetic about the mixed up documents because, «these things happen.» After she followed up on the tech’s ultrasound she informed me that I have a complicated cyst which means I’ll need to return in 6 months. I’m already dreading it.

My primary physician referred me to Breastlink after finding a suspicious lump during a routine exam. Anyone who has been in my shoes knows it’s a scary predicament to be in. The staff at Breastlink were EXTREMELY informative, kind and caring. My radiology tech (Mia) was wonderful during my mammogram. The PA on staff was great too. Dr. Bremner was kind enough to fit me into her busy schedule at the last minute to read the results of the mammogram right there on the spot. (Who wants to wait days or weeks for these results!) It was determined I needed a biopsy for further review and the front office staff was right on it, calling me right away to schedule follow up the very next week. Their follow up was great and I felt they went above and beyond to ensure I knew exactly what was happening.
The biopsy process was intimidating, but I had 2 nurses named Terri and Rebecca that were so kind and informative that it made the whole ordeal so much easier. Both nurses explained the process very thoroughly from start to finish. They talked to me during the procedure so I would be calm, and even gave comforting and kind reassurances to help the process go smoothly. I couldn’t have asked for a better experience for the procedure at hand.

Front desk clerk is as dumb as a box of rocks. Extensive waiting time! Do not plan your day around their suggested time frame. My suggestion is to make the drive to a more professional facility.

I was so scared to go to Breastlink at first. I was so wrong. From the very beginning. The receptionist is so loving and caring. Like a mother to all. So I booked my appointment, and when I went to the office, everyone was super kind and genuine. It was amazing from the beginning, I just knew I was in the right hands.
But not only do you get to see one super amazing dr. you get to see atleast two.
Dr. Parris was so thorough and gentle. Making sure to look into my eyes to make sure she knew I was okay. She is like an angel I met that day. Such an incredible woman.
After I met Dr. Parris, I met Dr. Bremner, and after everything going so perfect, I couldn’t believe it could get even more. She is the coolest Dr. I have ever met. Very sharp and witty, and made me laugh so hard. As soon as she walks in the room immediately, her presence is so strong, you can tell she is a hot shot Dr. that we are so lucky to have one in our lifetime. All my nerves were so relaxed at that moment. It was like a day at the spa!
Dr. Parris and Dr.Bremner. Thank you so much for being our light.
Breastlink is a beacon of light to all of us women. I am so impressed and will let everyone know how truly genuine and caring and kind everyone is at Breastlink.