FedEx Office Print & Ship Center

It’s no wonder this place is reviewed so low. Yesterday I placed an order for some basic prints, and they said they would be finished in the morning. After calling to verify if they were finished, Stacey told me they would be finished at 4 PM. When I arrived at 4:10 PM, she wasn’t even working on them. I had to go to a meeting so I asked her if they would be done by 430 and she said they would. I paid right then and told her I would have somebody else come pick them up later. Two hours later my brother returned and she still wasn’t done with them and told him she probably wouldn’t be so now we have to wait till tomorrow. Don’t use these guys I’d recommend shopping around for another print company with higher reviews.

As I understand it pixels per inch is a variable and since most common image files are just pixels you can’t pre-​size your images for print. This place will «do that for you» @ $ 5 per F***ing IMAGE… (price of the prints themselves not included). They’re stupid and unhelpful too… I went to a kiosk (at another location) that did the job better, quicker and much much cheaper.
Advice to you. Go to the Ft. Union location and use the kiosk. Or anywhere else that has one. I think some Walmarts have them… I think, don’t quote me.
Advice to FedEx Office /​Kinkos. Get more kiosks and fire most of your people!

I have been to this location many times before, and have been very happy with the service previously. However this time their computer stopped reading credit cards, and they had to manually enter in my information. That is fine, it wasn’t too bad, and I understand some things are out of their control, however after finally getting the card to work, the younger gentleman said sorry for the wait/​inconvenience (which was deserved and appreciated) an Elderly gray haired woman said, rude comments to me about it being my fault. She was rude and showed no concern about anyone but herself, as well as got involved after the transaction had already taken place. The younger gentleman at least took responsibility for the issue, and the older woman decided she knew more of the situation, even when she wasn’t even a part of the transaction. Avoid working with the elderly woman, and you should be ok.

Came with a print job. Two kinkos claimed that their printers were just fine and that my original copy of a file I created was to blame for banding issues. These guys at this kinkos acknowledged that yes, their printer had the problem, and worked to correct it. Awesome service, though annoying that the printer was lame.

So, so, so awful. I usually try to be pretty fair with my reviews, but I have had TWO bad experiences in a row… so I’m not going to let them off easy. My first experience was was with an accordion book. I made the template myself and just needed it printed out flat on an 11X17 piece of paper. It looked awful. Where there should have been smooth gradations there were big blobs of black ink. The colors were all off and there was a lot of banding. The girl in the shop could only get it to look normal on the cheap, thin paper (but still charged me for the nice luster paper). There were still problems with lines in the image. I took it home and because the paper was so thin and see through, I couldn’t fold it into a book. I had to mount it instead, so it totally ruined my assignment.
This fedex is so close to my house that I decided to give them another try with my next assignment. It was just a simple 8X10 image. Once again, I ordered the nice paper, which cost me $ 1.50 per sheet. Again the images came out completely unusable. It was grainy and had no subtle gradations – any large areas of dark or light are completely black or blown out. I used standard file types (pdf), cmyk color, and 300 dpi on all of my files for optimum printing quality. I came home and tried it with my 5 year old $ 35 printer and it looks a thousand times better. I find it hard to believe that a print and copy shop is operating with poorer quality equipment than me. It must be operator error. I wouldn’t recommend this location for anything other than pure black and white text printing. Anything nice (and by nice I mean, involving color or images) should be taken to a professional print shop. Please, don’t make the same mistake I did… twice.

I dig the building here. It’s not like the typical FedEx Office locales that I frequent. For all I know it could be quite the standard layout, but I seem to hit up all the old Kinko’s locations.
I think of it as compact and stout. It’s amazing the kind of stuff they can do out of this little shop. Just take a look at the «Specialties» section of the «About This Business» tab on the listing here for a massive listing of what goes down.
What I like most about this place is that the handful of times I’ve been in there hasn’t been much of a crowd at all. My usual haunt in the Fort Union area is always crowded with people milling about. Truthfully, if this location was closer I’d make it my default. Alas, it is not. But if you’re headed to the mall and need to make some copies or drop off a project first, you’re in errand heaven.
Good quality work. Nice folks. Nothing stands out as rock my universe, but it’s a copy and print shop with shipping. If my universe was too rocked it would be a sad commentary on my universe rather than a mighty fine recommendation on FedEx Office.