Crystal Inn Hotel & Suites

ROAD TRIP
Summer 2016
2 days, 1 night
LIKES:
Clean
Comfortable bed, fluffy pillows
Very spacious for 1 adut, 1 toddler
Complimentary breakfast AND dinner
Direct TV (HBO, yo! Yay, Game of Thrones!)
Fridge & Microwave
Little store in the lobby
Excellent customer service
DISLIKES:
Pool closed for maintenance (BOOOO)
Loud footseps above

Fair priced, clean and features friendly staff. I had a whirlpool suite which was a very bizarre layout… but whatever. Breakfast was free and better than most hotel chains offer. It’s not a fancy place but they do suit families and business travelers well.

Clean rooms, nice staff and the complimentary breakfast and dinner are good. I stayed 5 nights and I consider it a good experience. I do recommend this hotel.

Hotel is OK, but the waiter give me two room very close to the elevator. And I want two room can be located at same side, but they are separated.
Probably because my international face, the waiter give a unwelcome feeling.
Anyway, the room is good, clean and large.

This hotel is a little run down and out dated.
Carpeting and room doors are out of style.
Elevators are extremely slow so recommend using the stairs.
Also the place is very noisy where the walls, ceilings, and doors seem paper thin as you can hear just about anything stirring constantly.
Stomping feet upstairs until 10:00 pm was annoying.
The place is a haven for middle aged and older people going skiing it seemed.
I’ll give them three stars because the hotel prices are a good deal at $ 80 a night.
The breakfast buffet in the morning was very good with some good hot choices every time and the coffee was strong.
Also a dinner was offered Monday-​Thursday evenings. Half of the dinner entrees were of my liking, other times I preferred to visit the many great restaurants in the area.
The location of the hotel was another reason I enjoyed staying here as it was close to everything and the freeway. Big shopping mall close by.
The room was very clean and spacious.
Everything functioned well and the staff was friendly.
Beds were comfortable too.
Parking lot is small but I was able to find a spot near the rear door every night there.
Would I stay here again… maybe I’d pay more to stay elsewhere for more peace and quiet.
For the price, location, big room and the breakfast… it was a good stay here.

I first came to this hotel around 15 years ago. We chose it primarily for its close access to Snowbird ski resort and free airport shuttle. It was great then and is excellent now! Included in your stay are free shuttles to/​from the airport and nearby restaurants (they will even pay for your cab fare if you need a ride after their hotel shuttle closes), free hot breakfast AND dinner, and free wi-​fi. Every staff member was exceptionally friendly and helpful. The jacuzzi closes at 11:00 pm and towels are provided.
The only snafus we had were that we were initially given a room that had not been cleaned and then given room keys that didn’t work for the new room. The elevator is pretty slow. After you press the button for your floor, it takes about 15 seconds for the doors to close so don’t think it is broken! The rooms are clean with coffee maker, refrigerator and good TVs.
If you are looking for a reasonably priced hotel close to the ski resorts in Little Cottonwood Canyon with a lot of extras included, I highly recommend Crystal Inn.

After seeing so many positive reviews, arriving at this hotel was a rude awakening. The dim lighting and outdated décor (brown wallpaper, brown carpet and dusty, synthetic plants in the lobby) welcomed us as if to say, this is where family vacations go to die.
At check in, I immediately regretted finding an online deal for this place, and took note of the sketchy characters in the lobby.
The room was no better — drab and low-​budget looking; the pillows were lumpy and oddly-​shaped — sleep was difficult on any of them. Even the shower was a disappointment; the toiletries were über-​cheap and the water pressure made that loud screeching sound any time the shower faucet was on. Our TV remote broke on our 2^nd day.
The pool and sauna that were touted as amenities were drained and caked in concrete (repairs were apparently in the works). The so-​called fitness center consisted of an old treadmill and stationary bike.
The staff, however, was friendly and the breakfast was definitely better than I expected. But I genuinely spent the entire trip longing for the day of check-​out. This is NOT a 3-​star hotel; if I hadn’t prepaid on a discount website, I would have never stayed here.

Very clean, large room for a great price! They have complimentary dinner and breakfast daily that was actually pretty darn good! Definitely recommend staying here.

Very nice hotel. Room was large with lots of extras, like a couch, chair, fridge, micro-​wave, etc. Hotel was clean, and staff was very helpful. Priced right considering the costs of other hotels in Salt Lake City and the surrounding area. Right off the interstate I-​215, and about 15 – 20 minutes from downtown.
Nice breakfast, and a free basic dinner as well. I didn’t try the dinner. There are also lots of restaurants near to the hotel.
I recommend.

Levi the night auditor mentioned that this hotel has issues maintaining consistent housekeeping staff and often hire temps. Somehow they manage to maintain free breakfast and dinner for hotel guests. I would rather have properly maintained rooms with clean and sanitized linens than powdered eggs and junk food for dinner. I am here with a large group of military members serving our country so we didn’t have much choice in lodging. Is it too much to ask for fresh and clean linens and beds that are properly turned over? Have some accountability.

This hotel was a little dated, but nice. The guy at the front desk was helpful, but a little hard to understand because he talked fast and he had an accent.
We were upgraded to a jacuzzi suite, which was an unexpected surprise. The room was large and comfortable. It was also very quiet.
Breakfast was good and tasty, but the dining area was super crowded, so people had to eat in the lobby or take their food to their room. The wait staff were clearing things as fast as they could, but they seemed a bit overwhelmed.
Along with the indoor pool, there was a hot tub, which we enjoyed.
Overall it was a good experience.

This hotrl is fine. They have breakfast AND dinner. That’s kind of unusual. The building is a bit older, and our room didn’t have good natural light or ventelation, but it was quiet and the bed was comfortable.

This hotel is wonderful. We stayed with our toddler and dog for a week. The rooms are large and clean, the pool is nice although the hot tub was a bit scummy, the breakfast and dinner they serve are nothing fancy but good basic comfort food, and every single member of staff is incredibly kind and helpful, which is a heck of a lot more than we expected for the price. We will always use this hotel in future.

I really love this hotel… and I read some of the bad reviews… the funniest was the guy that claims that people in SLC doesn’t know better…
This hotel is great — And yes… I’ve traveled all over the world… ALL THE TIME.
I just came back from my yearly Ski trip. When we ski Utah… we stay here… I love the place… breakfast is nice (no awards there) but it is FREE, they serve a light dinner… also FREE… which is great since we are so tired to go anywhere… it’s just fine… keep in mind that NO hotels gives a dinner (light)… much less for free.
No… if you want a 5 Star hotel. then go to the Four Seasons and pay $ 350.00 per night. But if you are looking to a CLEAN, NICE, place… come here. you’ll love it…
Super Clean — Great TV Channels, Fridge, Ice Machines in all Floors, Plenty of Towels, Microwave in the rooms, Great Heater, Really CLEAN, CLEAN CLEAN.
BTY — No housecleaning on Sunday… I LOVE THAT… anyone that is concern about their employees… has my vote… and my patronage. I’m not a snob… so it doesn’t bother me that someone will not come on over to make my bed.
Stay here… you’ll love it…

The hotel itself is the usual hotel with big rooms, good beds, average amenities, and is very clean. Great breakfast and limited dinner which is great if you want to save $$ on goin out, or tired.
The staff are wonderfull, and promptly offer conplimentary shuttle service within the area. It is like having a free taxi service with personal drivers that you know. They will take you to/​from airport, eating out, ski busses. Having this service and UTA transportation saves you $$$ on car rental. Jacuzzi rooms are only $ 50 extra, with mountain view. Would stay here again.
One thing was weird Wifi, had hard times streaming online, but great cable TV was a good entertainment.

The Crystal Inn is a great travelers hotel. It is conveniently located just off the freeway, lots of restaurants nearby, and reasonably quiet. This moderately priced hotel was clean, had free wifi, and very friendly staff.
I was disappointed by the free breakfast. The eggs, sausage, and potato dish were dreadful. The fresh fruit, pastries, and drinks were fine. Don’t serve a meal unless you can do it correctly.
Everything else about the hotel was great.

Please read! This place is great but when you check-​in request a room that is not on the side of the Red Cross building for two reasons: 1) BRIGHT sign that reads ‘Give Blood’ and 2) a big Ace trash truck comes by EVERY morning at 3:45am to pick-​up their two large trash bins, which makes a loud enough bang (times two) to wake everyone up… Ugh! I though an airplane was taking off outside my window.
Nice beds, big rooms, great staff, location is central to everything and price is right. I would’ve given them 5 stars but for the reason stated above.

I stayed at Crystal Inn for about 4 days, from 21 – 25 of April ’14, I was visiting for work. The check-​in was smooth, front desk was always friendly and welcoming. Room was very decent size, clean, and bedding was comfortable and plush. Room had free internet, free breakfast, free light dinner, big flat screen HD TV, mini fridge, and microwave. The room was divided in two parts by a small wall in between, separating the couch area/​study area from the bed area. You CAN NOT get better amenities than these for this price. I have worked in hospitality industry and have seen many hotels/​resorts. I know the challenges of maintaining a successful hotel. I can definitely say that Crystal Inn staff does a great job of investing best efforts in keeping their customers happy. After work, every evening I tried to explore the area. I asked the front desk for good places to dine, places to visit and she gave me information, including directions, names of places and maps (as she was local to the area). How nice is that!
I see some negative reviews below. I guess some people are confused with the hotel names, there is one more hotel with similar name by downtown area.
Overall, great location, great staff. ohh and I forgot to mention. I had this amazing view of Big Cottonwood mountains from my window. It was totally relaxing. Thank you staff!

The place is a dump.
Based on the reviews I was looking forward to our visit. After staying here, I honestly believe the 5-​star ratings are phonies. Maybe I’m wrong. Maybe people in Salt Lake don’t get out much, but there is no way this shack rates 5 stars;
The atmosphere screams «Rundown ‘80s».
The walls in our room were paper-​thin.
The food was so bad we decided to just spend the extra money and eat out.
No chance we’d ever go back here.

Everything I was looking for in an economy hotel.
The shuttle service and the hot breakfast are the best I’ve ever had at a hotel.