The Arbors at California Oaks

If I can give them zero stars, I would. I do not recommend anyone to move. They claim to be luxury apartments but that is just a label. Nothing luxury about these apartments. The office throws you off because it smells nice and looks nice but the apartments are crap. I moved into it with a foul smell and carpets are half clean after 2 months I was convinced I needed to move out. I was tied down because of financial situations but not one time was I ever happy living there. Paper thin walls you can hear everything, trash cans always over full and smelly, streets always dirty and the gardners just blow all the grass around the cars. They try to be sneaky and overcharge you here and there in utilities. I mean most people are giving them 1 star that is not a good sign. I give them zero. Do not try to move in to save up like 200 extra bucks its not worth it. You will find yourself paying 2000 dlls to get out of your lease just like I did that shall say something

Positive points: Close to everything
Negative: where do I begin, Management it is just pathetic, nobody knows anything, you never see the same employee twice, I put a work order in, FYI I was concerned for my safety took more than 5 months to get anybody there, still never got fixed, I’m sure most ppl here are drug dealers, honestly I think my neighbor is a prostitute, kitchen size is pathetic, for kitchen counter space, I had enough space to place 2 bags, I’m not kidding, gates were always broken and I’m sure ppl that didnt live there, parked there, all the work in the app, looks like a 5 y/​o did it, and the maintanance ppl did not speak English, want more? Augh, such a frustrating place

My friend ended up moving and guess what?! The lower pool is CLOSED AGAIN FROM DEPARTMENT OF HEALTH for the same reasons. Wow. After 2 years I would think they would have cleaned up the place.

DO NOT MOVE HERE! I give this place 0 stars. I regret renting here. This place is a joke.
It says «Luxury apartments» but there’s nothing luxurious about this place or the unit we leased.
My family and I moved here leasing a 1 bedroom for 12 months paying an extra $ 50 for a washer and dryer in our unit. Only to have the dryer break within the first couple months. Had a work order put in to find out it was never sent in. Called several times for the dryer because it continously broke down. Management promised we’d get a new dryer but, LIES! Never got one.
Horrible management, it takes forever for any work order to get fixed, dog poop everywhere, gates never work and trash left outside units for days when there is NO door– to– door trash pick up. Makes area look dirty.
Laws not enforced. Vehicles parked in the center divide that is painted red, sometimes over night blocking car ports. There is no use calling management b. c they won’t do anything about it. In saying that, PARKING SUCKS HERE TOO! Good luck if you have more than 1 vehicle.
I’m so glad our lease is up because I most definitely did not want to renew it.

Wish I could give this place 0 stars.
I lived here for 13 months. They placed me in an apartment next to a group of men that didn’t speak any English and were always outside smoking cigarettes. Being a young woman living on my own, you can only imagine how uncomfortable I felt. When I moved in I had friends over and as they were walking up to my apartment someone in the complex offered them drugs! This was the first weekend I lived here. Throughout living here there were ALWAYS cop cars and I’m not just talking 1… it would be 3 or 4 at one apartment each time. An officer even came up to me and showed me a missing persons picture asking if I’ve seen them. I felt so unsafe.
After a couple weeks of moving in my air conditioning broke, I put in a work order with maintenance considering it was summer and my apartment was reaching over 90 degrees. It took them a week to get it fixed. Talk about miserable. This wasn’t the only issue I had either with maintenance. Cockroaches in my kitchen! There were also multiple times where the water would sputter or not even get warm enough to take a shower. Then when it rained I came home to a hole in my ceiling and the roof leaking. I told the office manager about it and she said that they had a lot of leaks and they would get to it as fast as they could. Three months later when my lease was up I still had that hole in the ceiling. They never fixed it! On top of all of this the walls are so thin I could hear my neighbor snoring at night time.
Also the office called me one day while I was at work and said I was suppose to be moved out 3 days ago but my lease wasn’t up for another 3 weeks??? He said he was new and he’d call me back… he never did so I sat at work worrying all day. I came home and went straight to the office to resolve this issue. He said I wasn’t suppose to move out for another 3 weeks but I guess he thought it was professional to just never call me back.
This place is a joke. There’s 3 Unilocal reviews saying they’ve been taken to court and the arbors have lost every time. If that isn’t enough to make you not want to live here then I don’t know what is.

The only reason I’m giving it two stars is because it was cheap and our neighbors were nice for the most part. Judging from the other reviews my girlfriend and I were lucky enough to get a better area of the complex. However, as most of the reviews say, management is a joke, takes forever to get any requests taken care of, and half the time nothing is actually done.
They raised rent stating «we want to stay competitive with our pricing». JOKE! Their apartments are TINY which should equate to lower rent, which is about the only plus of this place. Now that they are raising their rent we decided to apartment hunt and on apps such as Zillow I was able to find that the price of their rent, though is «competitive» on a dollar to dollar comparison of other places. They actually charge MORE per sq/​ft then other places. SO PLEASE trust me and all the other reviews and spend your time, money, and lives somewhere else! Now that their rent is so high there is NO reason to move here! You can get more sq/​ft, newer units, and nicer/​more effective management ANYWHERE else.

Pros: good location, if you’re into sketchy shit people will leave you be
Cons: shitty management, patch jobs over much needed maintenance, I’ve had to call for roaches several times, the water smells like bleach and sometimes like mold, I have black mold in my bathroom that I see they just tried painting over, the pools are always dirty, the gates are always open, the dog park is straight poop, the on site park isn’t actually even locked, the gym equipment is half broken, they charge you for everything and anything and sometimes try to sneak in extra charges in your monthly utility bill. The pools lock is always broken. Maintenance will get to you in between 3 – 10 days even if it’s an emergency. Major domestic violence in this complex. (Check the police reports) during our stay we had a suicide in the apartment behind us, domestic violence in the apartment below us, often smell marijuana, I never see anyone stay passed their agreement. People are constantly leaving.
This place looks fine when you’re first interested but then once you live here you see, hear, smell and have to deal with all the discrepancies.
There is a creeper and much nicer apartment up the street. I wish I would’ve gone there.
Just do yourself a favor and look around A LOT before settling here.
Again, it’s not bad if you’re into sketchy living and kissing the managements ass to have anything you need done in a timely manner or with a sense of urgency.

Are you people serious with your rent increases? I live next to drug dealers, I am subjected to fights and parties nightly. Cops are on the property at any given time breaking up some sort of domestic violence or party gone wrong. You want a 60 day notice when we went to move out? Are you kidding. Safety alone is an issue in this place. My drug free environment. ANYTHING but drug free. Luxury apartments. Really? My dishwasher has been broke for weeks. You can hear your neighbors through the paper thin walls. Clean? HA. The garbage bins are always over flowing, the pools are full of algae, dirt who knows what else because these ghetto tenants don’t respect anything. So no you don’t get a 60 day notice because my safety is in jeopardy quite often when these people go at it. I will see you in court.

LONG POST BUT WORTH IT. Also posted on Google!
I was going to give this place a ³⁄₅ at first but the last few months I lived there were awful. Truly awful. After a month of trying to get the renewal offer before we had to turn in a moving notice, and being told «we’ll have it next week» 4 times, I finally got an offer of $ 1,220, 3 days before we had to give notice for our shoebox sized unit. Then the NIGHT before (seriously, at 8:30pm) there was the «real official offer» taped to my door for $ 1,280. No thanks.
Now after being moved out for over a month, our deduction statement and remainder of our deposit are nowhere to be seen. Under law, we are supposed to get it within 21 days. After numerous unanswered emails, I call the office and the manager told me she called my husband, correctly read his number to me, and claimed she left a voicemail the day prior. Hard to do that when he doesn’t have a voicemail set up. When I tell her this fact, she’s obviously displeased and doesn’t offer an explanation. We may be taking this to court.
The thing is, if they had been honest, courteous and punctual, I still would have left a ³⁄₅. I understand that mistakes happen, but own up to them. This complex is horrible about its maintenance staff completing repairs, their pools in operation, and now apparently they drag their feet in regards to returning security deposits. I hate to be so negative but seriously, I would rather live in a cardboard box then rent from JRK residential again if their properties are like this.

This was the best apartment I had. I wish I had never moved from here
People were so friendly and everything is so close by

I wish I could say that all of the really bad reviews were undeserved. But they are not. This place is pathetic. Trash and litter everywhere. As noted in other reviews huge stains appeared in our carpet within days of moving in from poor cleaning. Half of the equipment in the gym is broken. Pools are cold and dirty. The jacuzzi is inoperative. Drunken brawls in adjoining apartment. Constantly barking and howling dog in another. And dog poop everywhere. Disgusting. Just moved in here for a few months while we look for a house. It already seems like an eternity. Or perhaps ‘nightmare’ would be a better word. The only good thing I could see was that it was located within walking distance of just about anything you could want. If you are considering moving in here…
reconsider.

I wouldn’t even give them 1 star, but unfortunately that’s as low as it goes. Do not live here. Seriously listen to the reviews it really is that bad. The place is a joke and the people that run it is a whole other story. The model they show you in the beginning is the only nice unit because that is not what they really look like. There is more money put into the leasing office and the pool then the units. That is if you can even get in the pool. It is always closed for some new reason. The management is rude, unprofessional and unhelpful. People literally smoke heroine outside and no matter how many times you complain, management does absolutely nothing. It’s ridiculous lol. Think about it before considering The Arbors. It may seem like a good deal, but there is a reason why they’re the cheapest in town. It is not worth it because you eventually hate coming «home».

This place is a joke!
Moved here 5 months. First month we already wanted to leave.
1) If you live in the V, T section. Get ready to wear mosquito repellent every day and night and have mosquito traps inside your home and patio. Researched and the little Forrest we have next door with positive West Nile Virus. Yup!
2) I live on the second floor and the stairs going up have holes in them, people moving there furniture up can have a severe injury but all they did was put an orange cone for precaution.
3) If you live in a single bedroom without washer and dryer. Be prepared to go in to a laundry with only 5 washers and 5 dryers and never cleaned or well maintained. Might as well go to a public laundromat and waste time and money there.
4) The management is horrible, they tell you one thing one time and the next they have no idea what your talking about.
5) The pools are filthy, always green with white things floating around. It’s so embarrassing when I have family over they never want to get in.
6) Pet fees are $ 500 dollars regardless of the size. I can’t have pets because I can’t afford another $ 500 when rent is so high. For a piece of shit apartment. I didn’t know pets had to pay there own rent as well.
7) These apartments are just plain nasty. People leave trash everywhere and office or maintenance never do anything about it or at least clean up.
8) If you request pest control, or any other maintenance be prepared for them entering your apartment without your consent or you being there.
CAN’T WAIT TO GET OUT OF MY LEASE!
This place is not luxurious at all! They do not care about there tenants. All they care about is getting paid for treating people like shit.
I didn’t what to even give them a rate star but apparently you can’t give zeros. I rather give them a zero.

Zeidi your leasing agent was very helpful and kind. My family and I would like to thank her very much, she went out of her way to provide excellent customer service, she deserves a raise

TERRIBLE! Could not wait for my lease to be up… Someone was always parked in my assigned spot, management would never do anything about it. just put a «warning» sticker on the car… obviously that’s why cars kept parking here, knowing they wouldn’t be towed… Also, these walls are so paper thin, you can here EVERYTHING going on at your neighbors… our bedroom was right at the walkway so id here people walking by ALL night long! definitely not a quiet place… Everything in our apartment was disgusting, Air conditioner would always quit working, fan in the bathroom randomly would just quit working, the Dishwasher always left this mucky white mess rather than actually cleaning our dishes. we tried everything, switching dish soaps, come to find out its just the nasty water here… I could just go on and on about how horrible this place is but ill stop here… one more thing, Now that I’ve moved out, my boyfriend and I cleaned our whole apartment, left it nicer than they gave it to us, went to take our keys in our last day of our lease and ask them if we do the walk thru with them and when we will find out about getting our deposit back or not, they told us they will just send out our «last bill/​statement» in 21 days. so its been over a month and I receive a letter from a Collections agency (I have NEVER been sent to collections, so I was pretty upset) on this letter, it states that The Arbors tried to send us a statement out on 6÷30÷15… (which was the day we were AT the Arbors turning in our keys ASKING about the statement) so that was some BS… Boyfriend and I decided to return to the office to ask where the last statement had went and they said they don’t even bother sending one out and it goes straight to collections for them to handle instead… are you kidding me? shade place, horrible FIRST move out experience… save youself, find somewhere else to live…

I have been here for a year –been pretty happy — nice facilities and the office staff is always kind and very professional.

Updated review:
The terrible downstairs neighbors left a few months ago. Took a few audio clips & calls to the police to make that happened. Luckily, the current neighbors are quiet and very nice.
Can’t say the same of my neighbor to my right. My room shakes as if he’s closing his doors with all the strength he has. It’s not that hard time to close the door slowly and quietly…
On top of that, his dogs were kept outside. They were barking and Unilocaling non-​stop for days. Sounded like cries of help. It was, a puppy was kept in a cage too small for him & it was 50 degrees! Inhumane. I reported it to the leasing office and so far they are inside with minimal barking.
Response time to fixing things has gotten better (everything falls apart here) and the new manager seems to be an upgrade from the previous manager.
Lease is ending quickly, I cannot wait!!“
Please do not move here especially how much the rent has increased since I moved in. Not worth it!!!

I have lived here for only 3 weeks and already had my garage unit broken into. After only 2 days of living here, I discovered mushrooms growing in my closet! The assigned parking is first come first serve… so what that means is you could live at the top of the hill but have a spot towards the bottom.
I thought this was going to be a convenient place to live but I already can’t wait to leave here.
Do yourself a favor and look somewhere else. These people are a joke.

DO NOT MOVE IN HERE… EVER!!!
Crime, drugs, horribly run, rude management. Policies designed to keep all your deposit & charge you more upon move out. My daughter lived there for 1 year and we planned to get her out of there as soon as her lease was up. Gave them over 30 days notice, Found out that 60 days is the required notice so they basically charged her for an additional month of rent calling it «Insufficient Notice Fee.» Complete BS. 30 days is more than enough and pretty standard in CA. During her year there, her AC went out at least 6 times and it took up to 2 weeks for them to repair each time. She spent many days at our home due to the extreme heat in her apt (over 95 degrees). When I asked for copies of her repair requests to help fight the move out charges, they refused to give them to me. Fed up with companies taking advantage of folks so I will make sure and let everyone I know about this place.

First of all. Luxury? Yea the office got a GREAT UPGRADE! Its Beautiful! Nice fancy offices, tall ceilings, pool table, pinball machines. I love the gates that didn’t work so they gave up on it and left them all open. (what was the point of the gates)!? but did they do one thing to the units? Oh, sorry I forgot the fancy «wood like“linoleum floors. if they would have put one 10^th of the money that they put in to their pretty offices Into the units I wouldn’t be so upset. I HAVE CAUGHT FOUR MICE!!! Instead of repaving the streets they just painted over the old mess. I called maintenance for the air conditioner and the maintenance man came and said «I DONT KNOW, I have to do something else» I know they will make up an excuse to keep my deposit too, i’ve already given up on that. Good luck if you move in here. If you’re just starting out and you don’t have kids I would suggest this but otherwise this place is no good. Also Notice how all the reviews have one star and random reviews have five stars, you’re not fooling anybody management!